Rudy De Waele – New technologies, new ways of working and learning – LT16 Conference

good morning colleagues there’s a gentleman my name is Steve wheeler i am from plymouth university and i have the pleasure to moderate this session this morning it’s a very interesting one for me and I’m sure it is for you otherwise you wouldn’t be here this is the future technologies and learning session and I’m very pleased to introduce our speaker for this session he’s going to speak for approximately 45 minutes and then we’re going to have a bit of a conversation in the chairs Allah Jonathan Ross style you know whatever you want to call it and then ultimately we’re going to pass the microphones around and you’ll get a chance to have a conversation Rudy davail actually originates from Belgium but he now resides in Cambridge and he’s come down today to talk about the subject of new technologies new ways of working and learning and hopefully I think also I’ll predict this he’s going to also talk about the new ways it would be thinking and representing our ideas to each other and Rudy has spent over 30 years in the technology business and at least 15 years in the mobile technology business so he knows his stuff I’m really looking forward to this ladies and gentlemen please put your hands together for reading avail thank you Steve good morning also i’m going to give you a holistic overview of like all the technologies are going to impact or business society organizations and also our lives so because there’s a lot happening yeah so if you just look at I choose this slide here you know we live in this information age where we get information overload time keeps going but knowledge you know it’s questionable like so do we really get smarter yeah or do the system’s gets mortar and how do we manage that relationship so but first I want to start with a story a story of my son within his nine years old he’s in the air for Primary School in Cambridge and he came home a couple of weeks ago with something they were they had learned that day and it was about explorers the great explorers and he came home and he said that they learned that Columbus was a great guy because he discovered America so you have to know that his mom is from the Caribbean and her dad is from Ghana so she’s pretty well a source in her roots and so she had given already a kind of lesson to shame yeah my son on what happened to the Caribbean and its roots and columbus so and she showed this video here you can see on the background on what Columbus actually did yeah with the local Caribbean people taking its local resources and being very mean with the locals and actually chase them of the islands here so many of you know that story so but the main thing is that children are actually learning the same thing as I did 50 years ago yeah I was learning to about the great explorers meanwhile we live in a very different world so when kids get a lot smarter too by learning yeah so they have access to a lot more knowledge online and I can interpret things differently yeah so I have to credit the teacher though that we had been talking to the teacher after that comment from chain and then he actually decided to show this video in the class so which was held also so another observation these days is that part of my work that I do i do a lot of workshops actually helping people and organizations to understand the future better and also we use methods to generate new ideas and new narratives for the future for their own future so one of these matters we use the Socratic design and we start with that with a Socratic dialogue which is very much similar to the message that marshall gave earlier in the keynote if you if you see that so where we actually go back to our core values yeah and the observation is that everybody who does these workshops whatever wherever they from or whatever area they are in they all connect to human values the human values core values or about family friends creativity integrity belonging social you know sharing type of things and there’s nothing really about technology

coming out of these sessions yeah so what is also interesting here is that many people don’t seem to be connected to their real inner self when we do this type of dialogues I’ll talk more about that later another observation how many people of your happy at work yeah that’s about it it’s fifty percent here so you know there’s lots of studies you know and I have different numbers but the main message is that most people are not happy at their work I think one out of three says they continuously stress that work yeah they don’t have job satisfaction they don’t get valuation or you know what they would like to have and the same happens with with kids so why are british gets owned happy yeah we just give them iPads to keep them quiet but if you look at I you know I have a lot of great things to learn and lots of learning tools but when they play games or when they are in a game for 30 minutes or one hour and you try to have a discussion afterwards with them it’s not possible now become like zombies they’re just like in the game in the technology and this is going to get worse yeah with v or coming up augmented reality coming up the distinction between reality and augmented reality is going to be very blurry so another observation is that there’s a hundred thousand STEM jobs in the UK alone every year short yeah so there’s a great whole actually between academic and business world yeah so the business world goes really fast technology increases everything puts a lot of speed on everything and then we have not been able to actually respond to that on an educational level so they need to be a better cooperation between the business academic world so how can we predict these type of jobs how can we prepare our youngsters yeah for a new future and there’s lots of different jobs coming on and then this one this is a slide from Scott Galloway the professor at stem in stone in New York he’s got a great presentation on the big four yeah which is a winner-takes-all economy that we’re in now so Facebook Google Amazon Apple they keep making more profit they keep squeezing out everybody else out of the ecosystem they explore or they go to different type of markets if you just look at this light which is basically the revenue growth from the last fiscal year 2014-15 billion Apple made in revenue revenue growth amazon nearly 4 15 billion so if you look at the others these are like the big brands of like other businesses dangler Toyota physical business yeah nike 2.8 billion the best year ever they increased their market share with fifty percent its 2.8 billion compared to this yeah so and this is not going to get better they keep squeezing out other players out of the market so all the money goes to the big four and this puts them all also in a very luxury position that they can hire the best people so they are literally creating a war to hire the best talent and engineers so we are all swallowed in this technology let’s say progress yeah while we don’t even give ourselves the time to think actually where we going so what is going on I’m going to dig a bit deeper into some of the trends that are happening software is eating the world one of the most important quotes for more conjuration and very everybody has heard about it I call it the algorithm if occasion of life basically everything in life you know culture in society gets our gets an algorithm gets an appt get software yeah we turn it into something and then we do something with it just you can compare it to the light function on facebook so all our complex senses that we have as human being is reduced to one like like or dislike 1 or 0 1 or 0 so artificial intelligence is probably the single most important technology of the coming years it’s going to revolutionize everything again yeah we thought that mobile was the thing or mobile has been the biggest revolution in the last decade or two official intelligence is going to

revolutionize everything again in advertising in content the way we work the way we learn the way we behave robotics another big trend yeah and this is happening at a scale that nobody really sees but it goes really fast yeah they already studies that five million jobs are going to disappear the next five years in 15 of the biggest Western countries and their predictions up to twenty-five percent in 10 years up to fifty percent of the workforce globally in China now there’s already corporations that are replacing the entire workforce by robots they just keep ten percent of people to actually manage the robots so what is that going to do to the Chinese economy and Chinese society they haven’t even properly built a middle class society and they’re going already too robotic society what are all these people going to do big questions ahead so at the same time we go into this augmented and virtual type of reality what the distinction between reality and virtual will become more and more blurry will also get these type of sites you know in the train of the terraces whatever so they haven’t figured out the real good interface yet but you can imagine that in 10 20 years we will have glasses that can augment things easily you know Google glass was just an experiment but these type of technologies will come back new materials graphene for example yeah it’s 200 times stronger than steel and can also guide electricity will be a great innovation for battery they are battery life improving battery life and things like that so and lots of other possibilities yeah renewable energy yeah moving from the fossil fuel economy to renewable energy economy is probably one of the biggest challenges we have I know in Britain you’re not very good at it or at least the government but this is you know the way to go yeah everybody can live on a micro grid and be you know self-sufficient in energy it’s possible the technology is there we’re going to have the electric course you know solar power driven cords and all that so we just need a vision to actually put that true but the old economy is holding back or is holding on to their fossil fuel economy and that’s going to take a while so truly printing now everything is possible to 2d print so a chair in Massilia which is actually an organic material from mushrooms 3d printed cars 3d printed dresses not to reverse those are the most comfortable 3d printed art yeah this is a van gock from the van gogh museum they sell them at thirty-four thousand dollar a pop in Hong Kong and then three leap into food yeah from Cambridge to the printed organs yeah in regenerative medicine we can 3d print anything so this technology is also going to improve it has been going over its peak level but they’re improving and there’s lots of people doing things with it so 3d hubs for example this is a young starter from Amsterdam they decided to actually link all the 3d printers in the world so one of the other big trends is actually the platform economy as i call it if you’re able to link your demand and people who request things yeah if you can put that together with the value it’s very valuable yeah so they actually link the 3d printers you can connect on the internet go look for your design and then you can look for the closest 3d printer in your neighborhood and then just print it out and have a business model for it so they sought it with like 500 3d printers two years ago now this 22,000 every time I look on the website there’s more this morning it was 26,000 already so they also connect to all these fab labs yeah all this creation labs hardware lapse where they make things which is a big trend also the rise of the fourth platform yeah the Internet of Things is we call it you had a sense or ification of everything we’re going to put a sensor in everything yeah so we come from the standalone computing to distributed computing cloud computing and now we go into ambient computing yeah we will not feel or see that there’s technology inside something but it will be there so it will be more invisible everybody knows this girl Lila is her name she’s one year old and she was unclear about ill from leukemia and so she’s the first girl in the world

actually that got treated by gene therapy gene therapy before that was in the labs but the parents or you know the doctors had tried everything to keep her alive and there was no hope so the parents insisted on try everything you can this was done in London hospital here in December so gene therapy is going to come up as more and more also to cure people crystal everybody heard about Christopher one of the biggest innovations from last year well you actually can the cut-and-paste DNA so out of DNA strips they can take out the back boards or the sick parts and just replace them which is going to be great for disease treatment now for example think about mosquitoes or malarial mosquitoes they could actually modify the gene what they don’t know yet is like what is going to be the effect on the entire ecosystem yeah if we do such things but the technology is there nanotechnology yeah that we’re going to have we’re going to assume insert pills that have lots of technology inside here’s an example of a capture vascular type of robot that is actually cleaning up your veins inside the blood supermini a microscopic level microscopic good level so there’s going to be more and more of this neuroscience the science of how we think how we store information gets better and better some or even saying already there in a couple of years time we will be able to link computers to it and to connect our brains to data so where is that going to go so and then quantum computing because of the mind-bending properties of a quantum state like superposition a cubed can be of one or zero or it can exist as a one-under Z love at the same time if one cubed as a1 and a0 can do two calculations then two qubits can do fall falken 28 and the computing power has potential to grow exponentially with long strings of Cupid’s performing computations problem that would take today’s computers eons to solve could be tackled in the time it takes to grab a cup of coffee this could have wildest imagination type applications in fields such as machine learning medicine chemistry and cryptography material sciences and could allow humans to understand and control the very building blocks of the universe so yeah quantum computing is kicking in everything we have known up to now is just nothing you know once we start working with quantum computing yeah so it’s going to be tremendous innovations tremendous more data that can be analyzed in a faster way so if you look at all these technologies combined yeah so because I believe that we have to do more system thinking yeah so there’s a lot of innovations that are happening next to each other but if you look at the different areas most of the real innovations are happening on the edges yeah on the fringes and that’s through the internet and through all the connections that we link everything together there’s a lot more opportunity in all these areas if you look at this slide for example it’s an older slide but you know how technology is exponential yeah so here is apple store apple download 0 this was from 2010 2 2013 look at the inflation thing this is a internet of things slide by Cisco here’s mobile video yeah I started this off in 2014 the inflection point is here we’re here already now and it’s going to keep growing and this is 3d printing and so the nature of technology is you know exponential as soon as you link these things with a platform and the community goes up so other exponential curves here this is content yeah number of movies released per year a number of original scripted series per year yeah books published for you so we all think that you know internet or technology kills businesses yeah there have been transforming businesses for sure yeah or then if you look at Amazon and Netflix how they actually go on a global scale but now there’s all of a sudden a lot more demand for TV series yeah and books you know has never been more books published now everybody is writing a book right and more slides here video always uploaded photos uploaded posts per day so it all goes exponential so if you look at technologies different technologies you have on a systemic

level yeah everything is combinatorial if you look at this slide here this is a slide from Frank Deanna from the futures agency one of the my partners there so these are all the technologies that went already over the height curve and these are on the height curve yeah so but everything is linked yeah you can link sharing if you link nanotechnology to sharing economy so all these guys that are in the labs you know doing gene editing biohacking they’re also starting to create their fab labs yeah so this is going to explode yeah so the same way it has exploded with the apps yeah so think about this for a moment yeah so and there’s a lot of you know ethical questions about this of course yeah so I think gene editing was just allowed here in the UK on monday was voted so on an embryo embryonic level but you know this raises a lot of questions there’s a lot of good of course is going to happen it’s a lot of diseases we can cure but it also raises a lot of questions so we live in this first generation in history that has to cope with this accelerated pace of change and if you look at this slide is a slice from girly or two spoke here last year you know technology moves on exponential level the exponential is like if I do steps we think as humans we think in a linear way you know I can just do one two three four five steps if this is exponential it’s 248 16 and so on so and all these curves go exponential so how are we going to cope as humans you know which is increasing speed of innovation so those are the questions we need to think about so some other trends yeah most of the populations now or in cities fifty percent of the global population live in cities so in this trend keeps going so we have to keep our or make or city smarter yeah how we’re going to keep going coping with all these people the wild generation yeah this new generation of Millennials that are creating startups after startup you know one ideas a startup fueled by crowdfunding platforms yeah but they don’t they’re not interested in power they were interested in cause yeah so they do things for pleasure and for fun and for the experience not really to access power as the old industrial age was build or so it’s a different type of generation and there’s a lots of innovations happening all over the world so also this generation they want a purpose why is these young people don’t want to work in large corporations anymore because large corporations don’t have a purpose or they’re still linked to the fossil fuel economy you know these kids they can’t link to that they can’t relate to that so these corporations they they’re gonna lose for sure now they can’t adapt it won’t be able to adapt unless they also split up in smaller parts and start working like them at startups so they also seek sustainability yeah they’re not interested in like fossil fuel or working for companies that are still sustaining that so also on a demographic scale longevity yeah so we get older and older yeah this baby can be hundred forty two years old or who knows you know health and medicine get so much better every year so I’m 55 my dad he went on pre pension at this age so I still have to figure out what I’m going to do the next 15 or 20 years with my active life professionally I also have to think what I’m going to do because nothing is the same anymore we can’t really do our jobs for another 10 or 20 years it changes all the time so and then another important thing is that income inequality is rising on a global scale it’s getting better yeah because we lift up all the for economies yeah and they go up it’s less inequality but on the income inequality on a local level gets worse look at Britain they’re not doing really good yeah so with all these countries it’s generally goes everywhere like that so there hasn’t been really an increase in you know better life the last 20 years and our main attributes of middle class which is learning pension health and also home ownership hasn’t been doing great the last 20 years yeah so what is going on so I’m going to dig a bit deeper now into artificial intelligence how many of you understand really artificial intelligence or the

scope okay so what is happening with all the technology or all the data that we connect to the internet and to the cloud is that it generates a lot of data so every mobile app everything that you use every sensor that we connect to the internet is going to generate data massive data so that humans alone cannot understand anymore we all cannot analyze anymore so that’s why we created artificial intelligence so which is also includes deep learning yeah so that machines can actually learn from the data interpreted it themselves and then actually come up with own problem solving yeah so we are entering the era of real life science fiction if you look at all the core big companies again IBM Watson Facebook or TR with Moneypenny Microsoft cortina apple with Siri and Google tends to flow they all have invested heavily in artificial intel intelligence so cognitive cognita cognitive computing it’s also called which includes artificial intelligence deep learning and all it is about the better understanding of data yeah so but the thing is also that it can sense it can learn it can infer and it can interact yeah so some good reading all this is a book called our final invention which is a bit too but it it predicts a bit what’s going to happen yeah if machines can already now start correcting themselves and creating new data out of that what is going to happen later on yeah so it’s a bit do maybe so here’s what’s happening now IBM Watson technology has helped us go further go faster go to the moon solve problems previous generations couldn’t imagine but Kent technology thing Watson can IBM Watson is a technology unlike any that’s come before because rather than for humans to think like a computer Watson interacts with humans on human terms Watson can read and understand natural language like the tweets texts articles studies and reports that make up as much as eighty percent of the data in the world a simple internet search can’t do that when asked a question Watson generates a hypothesis with both the response and a level of confidence and then Watson shows you the steps it took to get to that response in a way Watson is reasoning you don’t program Watson you work with Watson and through your interactions with it it learns just like we do every experience you give it makes it smarter and faster but in addition to learning Watson can also teach a new generation of doctors are helping Watson learn the language of medicine in turn Watson is helping teach doctors by providing possible treatment options Watson is learning the language of Finance to help investment advisors recommend the best way to plan for retirement the IBM wants an engagement advisor can react with collars questions and help operators find the right answers faster the IBM Watson discovery advisor helps researchers uncover patterns that are hiding in mountains of data and then share these new insights with colleagues with Watson analytics you can ask Watson in question and Watson can show you what the data means in a way that’s easy for anyone to understand and share the IBM Watson developers clock offers software vendors and developers the technology and tools they need to take advantage of Watson’s cognitive power accessible on the cloud anytime watson needs you this generation of problem solvers is going to learn much faster with Watson and Watson in turn will learn much faster with us developers will solve new problems business leaders will ask bigger questions and together we’ll do things generations before couldn’t dream up what will you do with Watson so yeah Watson is probably one of the most known that go into you know popular artificial intelligence yeah so but it was for a long time a closed development so now they started opening that up so now also Google Facebook they’re all using it so you might not know it but you know behind your facebook news feed and all that is already artificial intelligence and that will actually analyze your behavior and push you the content that you want so some of the applications that are now built on top of IBM Watson for example is this one Roth yeah there’s new startups popping up everywhere that start working with artificial intelligence this is a super

intelligence attorney so what it does it can scan in a split second all the legal books in the world yeah so that means that as an attorney all the research that you would spend on a case you know days and days or weeks and weeks can be done in a couple of seconds now and artificial intelligence will tell you option one two three four you can use in this case so it’s going to revolutionize you know a lot of professions yeah and the way we work so it will make us somehow more intelligence but on the other hand also there’s going to be lots of job losses so this is an example here troll swap yeah its intelligence investment portfolios it’s entirely done by artificial intelligence no human involved they scan the markets yeah and based on a historical data they predict you know the investments that will be good for you so you can try it online Josh web com yeah it works this one here deep knowledge ventures in Hong Kong they assigned last year already the first board member is an artificial intelligence yeah this is not the future it’s already happening now and why is that because note official intelligence can scan all the investments of the world in a split second and tell you the possibility or the probability rate of your return so this is going to come up a lot more Wall Street is using it already a lot also you know for financial analysis and investments so they did the wall street journal did a couple of tests with you know editorial you’re writing and writing from a robot and nobody could tell the difference so they are dead for already yeah so there’s lots of block writing already and translation that is on entirely by robots so the first wave that’s going to come is what we call intelligence assistance yeah there’s a whole wave of applications coming from Silicon Valley they’re going to come this year already yeah which will be in your mobile apps and we call it intelligence assistant yeah it’s not a I it’s I a but they all use artificial intelligence already so an example is here lark for example this is an app I use for my personal health and well-being so instead of giving in the calories every time that you have to do with other My Fitness Pal type of apps you can just talk to it yeah and saw the conversation in a messaging type of environment so I can just tell it what it happened it will know already on average from all the data it collects from the internet how many calories there will be in there and it can analyze so many more options yeah that we have access to now so and this is already happening now so the others the next wave is that it also is going to be interacted by voice yeah amazon echo the g boo there there are devices that you can just put in your family room and you can just talk to you can tell it to open up the lights put on the music you can ask you a question on go now you can ask it many questions and it will reply so a lot of technology will become more invisible we’re just going to talk to it we will not have to interact anymore or click or type what a silly interface anyway this typing now would be a lot easier if you can just talk so think about the whole movie yes sometimes I think I have failed everything I’m ever going to feel and from here on out I’m not gonna feel anything new just lesser versions of what I’ve already felt how many of you saw the movie definitely go and see it because it’s about a guy who falls in love with an operating system now or the voice of an operating system yeah so but we literally handing out a lot of our knowledge to technology to our smartphone I just check your memory you know if you all the time you know use your smartphone you will not know the answer anymore because you don’t use your brain anymore you just use google yeah so we’re handing out on knowledge to technology here are two great books I recommend our final invention from James Barrett former BBC documentary producer and the future of professions from Richard Susskind and Daniel skin from Oxford really good material to understand better about what’s going to happen also to your profession Internet of Things so Internet of Things is literally you know sensory fication of everything now it’s mainly used in small cities yeah or then to make City smarter here is a good slide of it’s from labelle Yuma one of the startups in that

area how the quality is not so good actually so but it’s a lot used for air pollution you know forest fire detection wine quality enhancing sportsman care of course with variable electromagnetic electromagnetic levels smart road smart light name things like that waste management here are a couple of examples that they do yeah river floating forest fire early sustainable Kokua so they can actually monitor you know the air quality temperature and things like that to improve cochlea production same for the grapes and vine yards yeah beehives this is one of the most amazing project they do that in cork is using small sensor technology to measure be held yeah I saw this girl the CEO talking on that and she said the bees are dying so we need to monitor them if the bees are dying we are dying yeah so we’re gonna we’re going to be able to measure a lot of things and understand a lot more things about nature and ourselves also by putting sensors on water project in zaragoza they do it on the water they have drones on the water they can scan a lot of things underwater strawberry crops of optimization you’re a lot informing also horses cows and then pest control man so there’s a lot of applications that will make and improve things a lot better this is a slide from arab design agency about how beautifully organized or future is going to be so when everything is like smart course you know electric course drone surveying everything smart parking smart treat lightnings more traffic lightning buses trains and also and so on so the question we have always is like is it the future we want yeah do we really want to go there yeah we can design other ones if you want this is unfortunately the reality now this is what the Industrial Revolution left us with you know chaos totally inefficient you know we spend our time in course what I don’t but you know many people still do so we need to fix this yeah so electric cars and solar power driven cause they will come and sell driving course so we are entering this air of impossible increasingly becomes doable yeah everything we think you know star trek from our past you know we can now do just make it so and this will come yeah most of the big car dealers or already having self-driving technology and they’re going to start applying it I even just like to park your car to organize the infrastructure all that is going to take a bit more a bit longer i think but they going to come why because we just have to yeah we want to improve things and we want to solve this issue there’s a self-driving buses there’s a pilot project in greece self driving trucks daimler-benz is already doing projects in us with walmart yeah so this leaves the guy at the truck driver or the truck driver can actually spend time now on doing something different so but we can also imagine this future this is a project from Paris 2040 which is a lot more about sustainable sustainability yeah vertical forming yeah so everything is public transport is causing there everything is organized Helsinki has a project also where they actually want to take all the transport in the city buses Metro course and they all put it all on one platform everything connected you have to make the city more sustainable but also more efficient for everyone Internet of Things is now applied on industrial level yeah mainly to you know credit create better efficiency yeah so this creates also more transparency as the data becomes available and you know the ball we know about things the better we can act so this will also lead to more sustainability for sure on a personal level you know all these devices all these sensors will be tracked yeah so what do you really want this yeah so how how is this going to affect our future we’re going to have to negotiate new contracts with brands with everybody that is going to deal with our data this probably room for a new platform privacy type of platform provider is going to manage all our settings on all these platforms just think about all the apps where you give you data or all that data is out there somewhere luckily there’s also people who build new things and bill new smart things small buildings so the problem with smart cities is that you know they don’t really work in old

CDs or like cities like London is really difficult because there’s a lot of old infrastructure yeah it’s a lot easier to build from scratch new things here’s a short video on the smartest building in the world and Amsterdam the edge welcome to the edge this is certifiably the greenest office building in the world but that just might be the least interesting part about it because the edge and Amsterdam is also possibly the most connected office space in the world working at the edge is insane it all starts with a smartphone app developed by the building’s main tenant the consulting firm deloitte when you arrive at the edge a camera recognizes you by your license plate for automatic access and because it’s the Netherlands there are Turner’s available for electric cars inside things start to get interesting because you don’t have a desk no one here does work spaces are assigned to you based on your schedule for the day you have options a work boot a meeting room what they call a concentration room a sitting desk standing Desmond balcony desk you can even just hang out in the Sun field atrium all day this concept is called hot dusty and it’s what allows deloitte to have 2,500 workers the less than half as many desks at its Dutch headquarters the abbe knows your preferences and when you arrive at your workspace the lights dim or brightening based on your stored settings and any of the buildings massive flat screens can be instantly peppered with an iphone or a laptop so what makes all this possible the LED light panels developed by philips specifically for the edge are actually powered by low-voltage ethernet cables which means every light in the building becomes its own internet connected data hub with 28,000 sensors that makes the building and its users smarter the building becomes a very important part of who we are and what we want to be and we actually seen in recruitment that more people allow spontaneously coming to the law because they want to work in this building oh yeah and then there’s these the building has solar on the roof and on the south facing wall enough to power the building and all of the electric cars computers and smartphones used by its employees and those employees are kept warm by two enormous four holes tunneling more than 400 feet down beneath the building during the summer the edge pumped warm water deep into the aquifer where the Cid’s insulated until it can be sucked back out in the winter to warm the building outside there are beehive towers and back homes to support the local pollinator and even the rainwater is collected to flush the toilets and irrigating the gardens yeah so very cool no so i think it’s 93% self-sustainable you know at this building so there’s going to be more of these you have to know that all the large corporations Apple Google Facebook Amazon they’re all building these fantastic new technological buildings to attract talent now because people want to work in a unique experience also here so they wanna change environments and have this flexibility of moving around in different settings so this is the investment of the future also the other side is that there’s a new trend coming which is called quantified enterprise well you heard it in the building 28,000 sense what are these sensors going to do they’re going to track what you’re doing yeah so here’s a project from alcatel Bell in Brussels antwerp sorry yeah we’re actually use social psychology computer science and behavioral economics you know with network sensing device and some behavioral interference and novel services to track what you do so then they’re going to actually you know track what is happening in the building what all the areas where people have most fun is it a coffee machine or is the office desk how many interactions do you have with your colleagues so this type of things can be tracked on big industrial plans they can also track movement around with bikes or motorcycles and things like that so for sure for companies it has a big benefit yeah it’s to wonder like do you want to work in such enterprise or everything you do is triggered you know big brother is now closer than and at any time basically so at home it’s all about the smart home yeah so there’s lots of start of these lots of initiatives every day on Kickstarter and IndieGoGo of new type of smart home devices yeah the most popular is nest and I think over here is

high if you have yeah the terminal stout or smart thermostat of smart water meters things like that they’re going to come up don’t believe in the smart fridge that’s long more long gone along off so but there’s going to be ways of like that we’re going to better connect inside especially for sound systems movies or you know things like that if you look at nest for example which is a term of that there is a big power when they connect actually two different systems or different players someone like Airbnb for example they did a project partnership project in the US where they offered nest thermostat to the Airbnb home owners so then also everybody can actually thought using that for a more sustainable use of temperature yeah or heating things like that so these are very powerful systems if you do systemic thinking in a platform economy you can think about who can be your partners how can you scale how can you spread the message there’s already projects also with solar power that you can actually share your positive output type of energy with your neighbors and things like that they’re going to be lots of projects in this area yeah so but the smart home is probably going to be won by Apple or Google again sorry yeah because they have access to the phone they have most users they were just waiting for the right time until it is to bring in their solutions and of course there’s all the wearables i am not going to talk too much about it as lots of wearable applications which is now summarizing the SmartWatch from Apple or the iWatch which has I think seventy percent of the market share of all the smart watches just in one year just by launch the interesting thing is that they’re also ready partnering with IBM yeah artificial intelligence so they can track everything you do on your fitness will be analyzed or your health can be analyzed you can do that anonymously of course and so you can get better results also about it what other people do so insurance is already or jumping on that car in u.s. yeah if you perform more healthier or I feel better you’re going to pay less she eat too many burgers things like that you’re going to pay more which makes total sense to me yeah so there’s a lot of good things about this too so unfortunately for some human beings you know this whole internet of things is not going to work i’m going to show you this short clip here no 25 min 3 sound good okay very easy for his very becoming South recycle thick with 40 comedy the Sharks are focusing all their attention allison is love day notice cara cara good square plate become an iconic booth fumble getting inside the telescope the astronauts have had to get the latch to lock you’ve got a way to do it into a

trap and eruptions fatal story Musgrave improvise it was a success the astronauts were elated yeah you got it right so yeah as humans we can be pretty resilient to technology to so robotics this is the last section another trend that’s already there yeah these are some waiters in engaging in China in some restaurant so they are real there’s more and more of them google invested in eight companies two years ago already they become more and more human a lot of them all done for heavy lifting duty in manufacturing and all that which is great yeah we finally will be discharged from this heavy labor as human beings so there’s lots of other applications to this is a research project from any see where the robots are actually trained on emotional intelligence and doing job interviews yeah so lots of this open lab open source open resources type of laps around this is the first robot created 3d printed robot yeah I created by in more of a French designer and then intel has already a less than thousand dollars on the market robot that you can’t really print you literally you can just go on the website you can create your own designs and then they send you the kit and you can’t really bring that home here’s a short video one of our research labs Jimmy is powered by a core i7 look which is a commercially available computing platform Jimmy the robot I’m a two-foot humanoid research real life I was made in just two weeks using open-source software and application as well as a 3d printer yep they’re coming this is a robot bartender this is a a bar where you order a dremel and a robot make support which is not only a first step is silly but it’s the first time it’s been done anywhere in the world so you order your drink on a tablet you choose from a whole range of different beverages press the button and the robots going to action but they can make just about any culture within a minute and there’s two robots for that’s 30 seconds per drink not only is it get to be the most futuristic experience you’ve ever had in a bar but it’s probably going to be the most efficient in terms of time yeah and there’s robots for food who will prepare your food many people will be happy for that but i’m not going to show all the videos but you literally just put the ingredients ready then the robot is going to look for the best recipe can be a Michelin three-star recipe type of food and he’ll just make it to you at home so all these robots are coming to town this is another short video only to be cynical at the endless and idiotic predictions of futures that never are so that’s why it’s important to emphasize again that this stuff is in science fiction the robots are here right now there is a terrifying amount of working automation in labs and warehouses around horses and I’m going through economic resolutions before but the robot revolution is different horses aren’t unemployed now because they got lazy as a species they’re unemployable there’s little work that a horse can do to pay for its housing and hay and many bright perfectly capable humans will find themselves the new horse unemployable through no fault of their own but if you still think new jobs and save us here is one final point to consider the u.s. census in 1776 tracked only a few kinds of jobs now there are hundreds of kinds of jobs but the new ones are not a significant part of the labor force here’s the list of jobs ranked by the number of people who perform them it’s a sobering list with the transportation industry at the top continuing downward all of this work existed in some form a hundred years ago and almost all of them are easy targets for automation only when we get to number 33 on the list is there finally something new don’t think that every barista or white-collar worker you lose their job before things are a problem the unemployment rate during the Great Depression was twenty-five percent the list above is forty-five percent of the workforce just what we’ve talked about today is stuff that already works can push us over that number pretty soon and given that even in our modern technological Wonderland new kinds of work aren’t a significant portion of the economy this is a big problem this video isn’t about how automation is bad rather that automation is inevitable it’s a tool to produce abundance for little effort we need to start thinking now about what to do when large sections of the population are unemployable through no fault of their own what to do in a future where for most jobs humans need

not apply yeah so I think we’re on an inflection point you know of like what we have to start thinking where all this is going we don’t really see it yet yay around us but they are everywhere and they’re coming especially in manufacturing but also in service jobs and professions yeah so here’s a slide about upskilling and right brain in type of jobs new jobs that are going to be there in five years they have they are not existing now yeah and then all the ones that are disappearing yeah so unfortunately it’s not very readable but yeah they’re all type of jobs related to programming Orta fishel intelligence robotics type of thing engineering type of jobs so as the algorithm if occasional life goes on you know so all this software is rigged by engineers so where is the human side you know of things yeah so what’s the balance so and I think that now we are at an inflection point of that balance we have to bring that back into shape so this is a slide from World Economic Forum on the ten skills you will need to drive in the fourth Industrial Revolution for the Industrial Revolution is a term coined by Klaus Schwab who wrote a short book about it based on the third Industrial Revolution from Jeremy Rifkin third Industrial Revolution is about all the ICT technology that is accelerating things and creating a new type of economy while the fourth Industrial Revolution is linking all the different types of technologies also neuroscience nano technology biotech and all that so and do more of a systemic thing is systemic type of stinking so it’s really a good book if you want to read it so here are the jobs yeah if you look at it like what are the top 10 so the ones that are going up and down if you look at the ones that are going up there all you know or intrinsic human values and characteristics critical thinking complex problem solving creativity emotional intelligence cognitive flexibility so these jobs are going to come back yeah because what are we going to do with all the other people that lose their work also we’re going to have to invent new type of services no type of things to keep them busy yeah so I’ll and the bottle all of my favorite philosophers is also in that conclusion he came up with the term already which is called artificial emotional intelligence so his reasoning is that now technology has already the basic layer of everything we need around us so what we need to build on top of that is now human type of services humans killed type of services and then use the technology also to scale that so you will see a lot of applications also coming into this human psychological type of analysis or personal improvement type of learning types and this goes on also 4l India so coming back to a Socratic design so I think with this inflection point it’s time more than ever to question so what I do every day is basically do groups of dialogues yeah we’re different people and then what happens is that when you put people around the table you can generate collective intelligence and it doesn’t matter whether you put the CEO together with the cleaning lady yeah if you put them on the same level and do Socratic dialogue is actually the art of listening is the first thing that you learn yes because most of the people ask a question to hear themselves talk now so and it’s actually very difficult to listen to someone so and then that’s what we do in the Socratic dialogue so but when we do these value exercises then we come back to the core human values and then we asked people to design the future whether it’s designer school for the kids design a cloth or design a project that you’re in designer a company or design an ID or a product they are all very different because the hem that has that they have the human as in the center not the technology so the risk is there that we become always with follow technology with just like reactive to technology yeah so if you sit in your computer or your mobile phone you’re just like all the time get notifications you get emails you respond to your reacting you’re not really thinking so you have to get back from the away from the technology to get back to your human values any human thinking so and if you do that you will come up with a lot better ideas and those will be the ideas for the future so thank you very much Thank You Rudy did come a joint you and

join me here and we’ll have a brief conversation and hopefully you’ll have questions also which will have a bit of time for not much I’m afraid because we are running out of time but I think there’s that we tell from one or two questions and perhaps really first question from me and there are microphones I’m assuming I think we’re on it over here great first question for me I I was fascinated by your balance their of the pessimistic versus the optimistic you paint a a kind of a dark and disturbing picture at times but also an exciting picture where’d you actually fall on it say are you optimistic or pessimistic well i think i’ve been very optimistic about technology like two are my lifetime and and professional life that has been my career yeah and i win I’ve been working with startups a long time we have for years so it has been shifting probably five years ago when I did a singularity University I did a course there for 10 days and that was the first time in my life that I could see like oh my god I couldn’t I couldn’t grab it I couldn’t understand it yeah because I I understood that okay this is all going to come in an exponential way so and it is it’s going to be harder for us to to grab that so now I’m still positive about technology there’s lots of great things we can do with technology especially in L&D also but i’m also very a lot more prudent and I think we have to question you know a lot more of what is happening you did say to me on your honor and godly or not do many of you know here who spoke here last year is doing the same thing you are thinking you’re considering shutting down your facebook account yes yeah why is that well the thing is I still get a lot of information because I have a very good network on facebook for my friends and aunty that my professional area so you get a lot of good information but that good information you can get from somewhere else yeah you can now actually literally write the short program put in a eye on it and then if you want to figure out the trends in certain areas and then you get all the news in your inbox or in a different way so what I found with phase will get it gets too disturbing yeah you get you know I i found that i spend like minutes or entire you know 15 minutes or half an hour sometimes just like checking the likes when i post something you know you know what’s the sense of that you know it is not like a lot of youngsters they are now you know they are looking for attention from strangers on the network while the real human value is like you know you have to be with friends in a physical environment is lots of studies about that already so that’s how people get unhappy and then if they don’t get enough likes you know that’s like a drama for teenagers you know so there’s a lot of consequences on that but personally I I do it because I get less and less value from it and you know spending that time just to think check the likes of something I I like to spend it when there’s a valuable conversation also or dialogue and which is more and more difficult I think also there are benefits and pitfalls and we have to weigh them up and be careful let me give you some responses from people on Twitter who’ve been following this Jane bozarth talking about your questions about the Internet of Things she says I thought it was a fab idea until one night my Amazon echo started talking to the TV on its own and it did disturbed her and and Demi just saw us says some I’d rather have an Internet of people and an Internet of Things yes what are you responsible if well the thing is that the society we’re in is that companies or predicting economy or they are leading economy so for them it’s great you know all this technology because it leads to better efficiency more profits and things like that but as a society you know do really Walt is do we really need this you know I said these are the questions that we need to ask but you know I think there’s a one of the biggest problem is there’s a lack of vision governments and that’s all over the place lack of leadership and real vision you know in the 60s Kennedy could say like in 1961 or 1960 we’re going to go to the moon this decade now you don’t hear any politicians say like what they’re going to do in 10 years because everything is short-term thinking and I think that becomes really a problem we have to have a short term policy but also long term basically everything person yeah because you need vision yeah so if you look at Obama he has been investing a lot in renewable energies and you know that’s how you see companies like tesla coming up if there if it wasn’t for the for the help he got from the government there Tesla would not exist or wouldn’t be there now do we have some questions from the floor anyone who wishes to ask a question he put your hand up and the microphone will come to you anyone who wants to venture over here on the side here I see a hand up if someone could get a microphone over there and is there another person somewhere else my name is Graham bonnet work with the army I’ve got question for

you where does the balance change because you’re saying Malcolm is become more efficient I’m going to have less manpower more robotics well if you go to some areas for example nice hands on and people drive miss hands so that’s their customer base so if you are getting rid of employers and it kind of unemployed who then is going to buy a product that you’re producing because there’s nobody under board it yeah well that’s that’s the whole problem of the whole economy economic system right so if all these people lose their job or you know so the techno optimist they say that you know the economy or the techno economy always produces more job increases more wealth which is true but it creates more wealth only for a few companies ya in a few shareholders and so we still have to see if you look at all the statistic growth on a global scale or even the the Western and developing countries there has been no growth to the last 20 years there is no growth you know so we’re just living in the same type of bubble and in this lending economy so that’s why you here now this discussion about the minimum wage and all that yeah so because you will have to find a system personally I believe we’re a bit at the end of the capitalistic system we’re going to move into a totally different type of system based on this new technology yeah so where there’s going to be a different value system and a different mony mony type of system if you think it technologies like blockchain and all that there’s a whole different type of mentality mentality around money yeah so and I think yeah we’re moving slowly into a different type of economy we have a good answer your question we have another question from the front here is it all can we check okay is this area also that’s it my name is Sheila Singler I come from India and the internet is really making a huge difference to that country yes so I see the positive of it but as a learning professional my question is more around the content that you have on the internet in your experience how do you see the future of that content changing in the next 10 to 15 years because there’s so much of content available who curates the content how does it become valuable or is it just all kinds of urban legend something ya know so if the future of content is going to be a human curation so you see that already now so some of the biggest influences they have their own newsletters so and they communicate to you know their own community bye bye just email yeah by newsletter yeah so and they created the best parts that they have found so it’s going to be human creation held by artificial intelligence or not that’s possible but I think especially in education there has to be a type of system where all the animal elements converge yeah so if you look at all the big success stories in internet and continent things like that it’s all platform based yeah but you have to bring the academic side together with the business side the mentors the family you know everybody that’s actually involved in the learning process can can be in there yeah so and we’re going to move into a personalized type of system yeah where everything can be you know adopted along the part that the student decides yeah but all these elements have to be in place so the one who figures that out it’s going to be really big but that is happening and already universities are working on that of course we live still in that old paradigm from the industrial age where it’s all about power and my own brand is more empower is more important important than yours yeah so we have to get away from that old industrial thinking yeah so throw away our old assumptions that’s why we need to do this thinking exercise and develop new narratives for the future because we live in a new world and we have the power to actually design it ourselves yeah we can design it ourselves and when you do these exercises you see that actually there’s a lot of really great thinking coming up we’re very powerful human beings the problem is that we dominate with this technology yeah and this technology takes over everything is like just look at the informational like a newspaper or then your news feed in facebook you know it can never can get as good as well you know like what what you personally like choose out yeah so technology can help you make you the right selections but in the end it’s like a human curation who makes the different links yeah in different in different areas at least now we are so I don’t know in 20 years it might be totally different again no

well we’re waiting for another question perhaps I could just throw at you your comments on 3d printing earlier on which you may which I thought the fascinating because we know there’s a lot of advances in 3d printing you mentioned printing food for instance and also we know about printing human organs for replacement surgery and so on when it comes to putting thin things into your body and the consequences of that there have been several comments on that one from David Hopkins here who says where is the responsibility of product fails printer templates design materials etc it’s a very thorny issue and I’m assuming that you have thought about the ethical and legal implications of this yeah the thing is there’s a in regenerative medicine now so they are actually using this type of regenerative organs and all that already in human transplants people who are in the last part of qo for you know incurable diseases and they have a ninety percent success yeah this is in us and all that so I I truly believe that there’s there’s a lot of good innovations coming out of that because transplanting livers and transplanting organs has a problem also because the human body rejects foreign cells so it’s better to produce things from your own selves apparently so there is a lot of innovation but for example in self-driving cars yeah so who’s going to be responsible so the car manufacturer needs to be responsible I think it was the CEO of Volvo who said like okay we’re Volvo we’re a solid brand we’re gonna bring a self-driving car on the market that we take responsibility for it and that has to be the attitude it cannot be us anymore right because we haven’t manufactured that device yeah so and that’s going to yeah it’s going to take a while or there’s a lot of legal the technology is there but the legal constraints are going to take probably a couple of years before that’s you know fully adapted so the lot to think about i think i heard someone speak here a few years ago on self-driving cars and how they become so quiet that there will be accidents because you won’t hear them coming and then the whole new industry will arise where people are actually creating new ringtones for cars you know you can make your car sound like a Sherman tank or whatever you want to sound like I’m sure they’ll be whole new industries that we haven’t even thought of that will advise but one final question I think before we break for lunch because we are running over time straight for question what’s the most important thing we need to know about the future I think the most important thing about the future is that we have to live in the now yeah every human no no because the thing is that you know we always look at the future the future and technology and the future you know I’m a futurist you know so but i think the the biggest or the shortest route to happiness is actually connect to yourself and live in the now with the people that you love yeah so and that is the same message as marshall gave you know and i think is that’s the best message to actually go to this whole technological exponential leap that we’re going to face in the future it’s been fascinating it’s been challenging it’s been thought provoking a little bit frightening i think at times and sobering and i’m sure will continue a conversation I’d love to talk to you for ages and I’m sure we’ll do that but mediated through technology yeah sure come to me like I want to chat during that I’ll be here around still a bit so ladies and gentlemen at pleased with you once together thank Rudy develop take