Work 02/24/15 Session – Norfolk City Council

>> SOMEBODY WAS PARKING IN AN EMERGENCY ZONE OR FIRE HYDRANT IF THERE ARE SIGNS THAT SAY NO PARKING I DON’T BELIEVE THEY SHOULD GET A TICKET $35 IS, YOU KNOW, IT CAN BE VERY DISTASTEFUL THEN ONE OF THE THINGS WE TALKED ABOUT IN THE PAST, TOWING, SOMEHOW WE NEED TO LET THESE TOWING COMPANIES REALIZE THAT WE ARE NOT GOING TO ALLOW PREDATORY TOWING I DON’T KNOW HOW WE DO THAT BUT A LOT OF PEOPLE WHO ARE COMING TO THE TOURNAMENT ARE NOT FROM THIS AREA, AND THEY — AGAIN, IF THEY ARE NOT PARKED IN — IF THEY ARE IN ILLEGAL HANDICAP ZONES, FIRE ZONES, THINGS OF THAT NATURE, IT’S PREDATORY TOWING AND THEY ARE EXPENSIVE I THINK THEY SET THE RATES HOW DO WE SEND THAT MESSAGE OUT? >> VERNON >> WE HAVE GOOD CONTROL OF OUR OWN STREETS AND I HAVE TO THINK ABOUT HOW WE CAN REGULATE PEOPLE TOWING FROM THEIR OWN PRIVATE PROPERTY AND I’M AFRAID THAT’S PROBABLY WHERE MOST OF THE PROBLEMS OCCUR BUT LET ME THINK ABOUT IT >> WELL, WE HAVE NO CONTROL OVER THAT, BUT ANYTHING THAT WE HAVE CONTROL OVER, I THINK THAT WE SHOULD MAKE SURE THAT IT’S — IT’S AS LITTLE AS POSSIBLE >> THE DOWNTOWN TUNNEL, I DON’T KNOW WHETHER IT’S SUPPOSED TO BE OPENED OR CLOSED, BUT I WONDER WHAT KIND OF IMPACT THAT WOULD HAVE ON SOMEBODY COMING TO THE TOURNAMENT, AND WOULD NOT KNOW THE AREA >> THAT’S A GOOD POINT THEY WILL WORK WITH VDOT WE WILL CHECK ON THE SCHEDULE >> OKAY >> AND THEY DID THAT FOR US — >> [INAUDIBLE] >> I KNOW THAT, YOU KNOW, WE HAVE A BUSY AGENDA I’M STILL CONCERNED ABOUT THE $1.6 MILLION THAT WE LOST I STILL DON’T HAVE A GREAT UNDERSTANDING OF IT I’D LIKE DR KING TO COME IN AND TALK TO US BASICALLY ABOUT IT >> I AGREE WITH THAT >> WE WERE ACTUALLY SUPPOSED TO HAVE THE SCHOOL BOARD IN HERE WE WILL TRY TO HAVE THEM THE NEXT TWO WEEKS >> THE STATE OF THE CITY’S — WHICH WAS A GOOD PRESENTATION, THE STATE OF THE UNEMPLOYMENT RATE, IT WAS ABOUT 5 PERCENT? >> 5.9 >> BUT IN THE AFRICAN-AMERICAN COMMUNITY, AFRICAN-AMERICAN ADULT, 17 PERCENT, BLACK TEENAGERS, IT’S 27 PERCENT SO LET’S DON’T BE, YOU KNOW, FOOLED ABOUT THAT 5 PERCENT THERE ARE SOME THINGS WE CAN DO TO IMPROVE THAT >> AND LASTLY, IF YOU HAVE YOUR HEALTH CARE ISSUE, I’D LIKE TO DRAW YOUR ATTENTION TO PAGE H26, TO MY DAUGHTER MY DAUGHTER SHE’S VERY, VERY, YOU KNOW, AND SHE’S VERY ACTIVE, AND EVEN ON HER JOB, LAST YEAR, SHE WAS EMPLOYEE OF THE MONTH FOR SEVEN OUT OF 12, YOU KNOW, MONTHS >> WE’LL HAVE TO LOOK AT THAT >> SO CHECK THIS OUT AND THAT’S IT >> THANK YOU >> MR WINN? >> A COUPLE OF THINGS I GOT A LETTER I GUESS I NEED TO TALK ABOUT — AND MAYBE SOME CITY OFFICIALS ABOUT CONCERNS AND THINGS HAPPENING, AND I WILL PASS THAT ALONG THAT’S TOO BIG A SUCCESS STORY, WE DON’T NEED TO LET THAT SLIDE AT ALL IT’S PRETTY ALARMING STUFF ANOTHER THING, WE PUT THE NEW TRAFFIC SIGNAL IN WHERE THE — THE TRAFFIC SIGNAL BETWEEN SAINT PAUL AND MORRISETTE DRIVE, AND WE STOPPED — WE NEED TO TAKE THAT FENCE SOUTH ON SAINT PAUL DOWN TO WHERE YOU TAKE A LEFT TO GET ON THE BERKELEY BRIDGE PEOPLE ARE STANDING ON THE MEDIAN DOWN THERE I’VE BEEN TALKING ON THIS >> THEY HAD MONEY ONE TIME IN THE BUDGET >> WE NEED TO TAKE THAT DOWN TO THE SOUTH END OF THAT ISLAND THERE’S ABOUT A 2-FOOT ISLAND AND PEOPLE ARE STANDING IN THE MIDDLE, WAITING TO GET ACROSS WE’RE GOING TO HAVE A SERIOUS INCIDENT THERE IF WE DON’T WATCH OUT FOR THAT THE LAST THING, BETWEEN MAIN STREET PARK, THE PARKING GARAGE ON THE NORTH SIDE, THERE IS ICE, BROKEN WINDSHIELD, AND IT COULD HAVE BEEN A MOTORCYCLE, OR SOMETHING WE TO WATCH IT THAT’S A SERIOUS ACCIDENT GETTING READY TO HAPPEN, BECAUSE IT JUST HAPPENED, AND I DON’T KNOW IF I’VE EVER HAD

THAT PROBLEM BEFORE, BUT — ESPECIALLY IN THIS KIND OF WEATHER LET’S HOPE IT MELTS OFF I DON’T KNOW IF — STEAM, WHATEVER WE DO, WE NEED TO GET THAT OFF OF THERE BECAUSE THERE’S A POTENTIAL FOR A VERY, VERY SERIOUS ACCIDENT >> FIRST THING, HAVE YOU HEARD FROM ANY RESIDENTS ABOUT THE NEED FOR DREDGING? THEY ARE NOT ABLE TO USE THEIR WATERWAYS THERE THAT’S BEEN AN ISSUE FOR MANY YEARS, AND TO RICK’S ANSWER TO MY QUESTION, I APPRECIATED THAT ABOUT THE PLANS FOR THAT SO WE’RE GOING TO HAVE A MEETING IN MARCH, BUT IT IS ON THE BUDGET CYCLE FOR 2016, AND SOME OF THE CONCERNS PEOPLE HAD, I THINK, WILL BE ADDRESSED IN PART, AND IN THE WETLANDS SECONDLY, MAYOR FRAIM AND I MET TODAY WITH MARCUS REGARDING ISSUES THAT HAVE POPPED UP REGARDING COAL DUST AND AIR POLLUTION, AND IN PARTICULAR THE WEST SIDE OF NORFOLK AS I THINK WE ARE ALL AREA, THE ABILITY TO LEGISLATE CHANGE WITH NORFOLK SOUTHERN DOES NOT EXIST AS A CITY BUT WE’RE INTERESTED AND DECIDE WE WOULD INVITE THE DEPARTMENT OF CEQ TO COME DOWN AND SEEK THE COUNSEL ABOUT THE DATA THEY HAVE THUS FAR ON AIR QUALITY WHAT WE CAN DO AS FAR AS GETTING INDEPENDENT ANALYSIS OF THE QUALITY AND WE AS A COUNCIL CAN DECIDE WHERE WE CAN BEST ADVANCE MARCUS HAS AGREED AND WILL PROBABLY COME DOWN WITH SOMETHING IN A MONTH >> ON THE SOUTH SIDE, WE ARE INUNDATED, AND DUST HAS AN PROBLEM AND AT ONE TIME DID SPEAK TO THAT DAVID, MAYBE YOU COULD ADD TO THAT >> AND THEN AT THE SAME TIME, MAYBE BERNARD MIGHT GIVE US AN OPINION, AND SORT OF IN PLAIN ENGLISH FOR US THAT SAYS WHAT ROLE THE FEDERAL GOVERNMENT PLAYS IN AIR QUALITY, WHAT ROLE THE STATE PLAYS IN AIR QUALITY, AND THE REASONS, WHAT TO LOOK OUT FOR SO WE ALL HAVE A BASELINE OKAY IS THAT IT? >> FIRST, I REALLY WANT TO SAY THANK YOU WE’VE HAD LOTS OF SNOW, ESPECIALLY WITH LAST WEEK AND I REALLY JUST WANT TO THANK THE CITIZENS OF OUR GREAT CITY, OPERATION BLESSINGS, OF COURSE, FOR PROVIDING MORE MEALS, BECAUSE THAT WAS THE FIRST THOUGHT ON MY MIND AND I SHARED THAT WITH MARCUS WE’RE NOT GOING TO FEED THEM, BUT OPERATION BLESSING, THAT BEING ADDED, ALONG WITH SOME OF THE OTHER GREAT CITIZENS, OUR CITY EMPLOYEES, AND THE SHERIFF’S DEPARTMENT, FOR THE OUTREACH FOR OUR SENIOR CITIZENS SO AS A CITY, THANK YOU, THE CITY OF NORFOLK, FOR A JOB WELL DONE I’M SURE THAT MANY OF YOU ARE AWARE OF THE STUDENT THAT WAS KILLED RECENTLY HE WAS A STUDENT AT RUSGER MIDDLE SCHOOL, AND SOME OF US GOT A TEXT THIS MORNING AT 5:30 FROM THE COACH TO JUST LET US KNOW SO I JUST WANT TO SAY, IF THE CITIZENS, IF YOU COULD PROVIDE SOME OUTREACH TO RUSGER MIDDLE SCHOOL, TO THE CHILDREN AND TO THE ADMINISTRATION THERE, THEY WOULD REALLY BE MOST APPRECIATIVE OF THAT LASTLY, A COUPLE OF PEDESTRIAN CROSSINGS, THANK YOU MR RICK AND MR RODGERS AND OTHER EMPLOYEES FOR TAKING TIME OUT TO COME UP WITH A PLAN FOR THE NORTH VIEW AND TIDEWATER DRIVE PEDESTRIAN CROSSING THERE AND ALSO, TAKING A LOOK AT THE CHESAPEAKE BOULEVARD AT JOHNSTON ROAD CROSSING, AND LASTLY, THE CROMWELL AT TIDEWATER DRIVE TO, TAKE A LOOK AT WHERE THE LINES ARE DRAWING, THAT THERE IS MUCH PROVIDED TURNING FOR THE HANDICAPPED, AND OTHER PEOPLE WITH DISABILITIES SO THANK YOU THAT’S ALL I HAD

>> THANKS >> JUST A COUPLE OF THINGS I ALSO WANT TO THANK THE STAFF FOR THE WORK THEY DID IN HELPING — GOING SO OUT OF THE WAY TO GET THE STREETS SAFE I DIDN’T COME OUT FOR TWO DAYS, BUT I HEARD THAT THE STREETS WERE, YOU KNOW — THE MAIN ARTERIES WERE VERY CLEAR AND EVERYTHING AND THERE WERE SOME REPORTS HERE SO I WANTED TO SAY THAT I ALSO WANTED TO TAKE THE OPPORTUNITY TO THANK THE STAFF, WHO DID THE RESTORATION OF THE CLEAN STREETS — NOT CLEAN STREETS, BUT THE MAIN STREET, MEMORIAL BAPTIST CHURCH SIGNED A PRESENTATION — THE PRESENTATION WAS YESTERDAY AND IT WAS REALLY NICE AND IT WAS AMAZING BECAUSE THE HISTORICAL SIGNIFICANCE, FROM JUST MOVING TO INSIDE FROM THE SCOPE, BECAUSE OF THE WEATHER, BUT IN REALITY, THE CHURCH WAS ACTUALLY ORIGINALLY ON THE LOCATION OF THE SCOPE AND THE CITY BOUGHT THAT LOCATION FROM THEM TO PUT THE SCOPE THERE AND THEY BOUGHT THE LOCATION WHERE THE SAME STREET IS NOW SO THANK YOU FOR THAT THE ONLY OTHER THING THAT I HAVE IS, YOU KNOW, WHEN THE CITY, WHEN OUR CITY EMPLOYEES ARE IN THESE BIG TRUCKS AND DRIVING AND IT’S INCLEMENT WEATHER, YOU KNOW, SLOW DOWN THAT’S IT ONE MORE MORE LETTERS ON THE CURB AND DRIVE ISSUE >> JUST THE $1.6 MILLION DEBACLE WITH THE SCHOOL SYSTEM, WHEN IT COMES TO BUDGET TIME, AND I DON’T THINK HERE WOULD DO THIS, IS TO NOT PENALIZE THE CHILDREN IN THE SCHOOLS FOR ANY ERRORS THAT HAPPENED AT AN ADMINISTRATIVE LEVEL THERE WERE PRINCIPALS THAT WERE WANTING TO SPEND MONEY, BUT I GUESS THERE WERE SOME OTHER ISSUES, SO JUST WANT TO MAKE SURE THAT WE REALIZE THAT THE IMPACT IS ON THE KIDS, AND THAT IT’S NOT ABOUT WHO DID WHAT IT’S THE KIDS AND WHAT HAPPENED THERE THIS KEEPS ON COMING UP DO YOU AND IT’S INCREASING BECAUSE THERE’S BEEN AN INCREASE OF ACCIDENTS ON OCEAN VIEW AVENUE IT’S BASICALLY BECOMING A DRAG STRIP BECAUSE THERE’S NO LIGHTS FOR A COUPLE OF MILES, AND THERE’S BEEN A LOT OF — A LOT OF ACCIDENTS ARE HAPPENING, SO RESIDENTS ARE ASKING FOR SOME RELIEF, POLICE ENFORCEMENT, AS WELL AS POSSIBLY ADDING A FUTURE LIGHT DOWN THERE TO HELP SLOW DOWN TRAFFIC INTERESTING — I WAS READING AN ARTICLE YESTERDAY ABOUT THE EXPLOSION THAT HAPPENED IN WEST VIRGINIA, AND IN THAT, WITH THE TRAINS, AND IT WAS INTERESTING TO READ THAT ACTUALLY THEY REROUTED THE TRAINS NOW FROM THAT AREA, AND THAT THERE ARE THESE CARGO THAT HAVE OIL ON IT , CRUDE OIL THAT ARE SHIPPED, BUT THAT WHEN THAT HAPPENS, THAT THE TRAIN COMPANIES OR WHOEVER IS SERVICING, ARE SUPPOSED TO LET THE LOCALITIES KNOW THAT THEY ARE MOVING THOSE THROUGH THE AREA AND I WOULD JUST BE CURIOUS TO FIND OUT HOW OFTEN WE ARE NOTIFIED AS A CITY WHEN OUR TRAINS ARE BRINGING IN MATERIAL THAT COULD BE CONSIDERED TOXIC I BELIEVE THEY ARE REQUIRED BY LAW TO NOTIFY FIRE AND POLICE AND I WANT TO KNOW IF THAT’S HAPPENING, BECAUSE IN THAT ARTICLE, THEY WERE JUST DISCUSSING HOW THEY REROUTED THESE TRAINS AND THEY WEREN’T NOTIFYING THE NEW LOCALITIES THAT THEY WERE REROUTING BECAUSE OF THAT ACCIDENT SO IT’S JUST AN INTERESTING ARTICLE WITH THAT I HATE DOING THIS AND I KNOW THERE’S GOING TO BE A PRESENTATION AND PUBLIC WORKS — IS DARRYL CRAYTON IN HERE? — IT’S PROBABLY ONE OF MY FAVORITE DEPARTMENTS I’M STILL UNHAPPY WITH HOW WE HANDLE SNOW REMOVAL AND I KNOW SOME PEOPLE HAVE A DIFFERENT PERSPECTIVE AND ALSO HOW WE HANDLE TRASH AND HOW THAT GETS OUT TO THE PUBLIC WHEN WE DO DECIDE WE ARE GOING TO PICK UP TRASH THERE WERE JUST A LOT OF CITIZENS WHO DIDN’T KNOW ON THAT WEDNESDAY THAT THEY WEREN’T THINKING THAT THE TRASH TRUCKS WERE GOING TO COME THROUGH AND PICK UP TRASH I HAPPENED TO BE ON FACEBOOK, AND I’M — ANYBODY WHO FOLLOWS ME ON FACEBOOK, I’M LIKE STORM TRACKER SMIEGEL HERE, AND I’M GIVING ALL THIS INFORMATION TO CITIZENS, BUT IT WAS REALLY DISAPPOINTING OUT TO LOOK AND SEE A TRASH TRUCK COMING THROUGH ON THAT WEDNESDAY AND MY TRASH CAN WAS THE ONLY ONE THAT WAS PICKED UP BECAUSE I HAPPENED TO SEE IT ON FACEBOOK AND HAD IT OUT THERE AND A LOT OF PEOPLE WERE SURPRISED AND I KNOW WE SAY THAT WE WILL CONTINUE PICKING THEM UP BUT A LOT LOT OF PEOPLE DON’T THEIR AND DON’T KNOW THAT’S HAPPENING SO WHAT ENDS UP HAPPENING IS YOU GET THIS PILEUP OF TRASH, BECAUSE THEY’VE MISSED THIS, AND WE SHOULD HAVE LEARNED

THIS LESSON LAST TIME ABOUT HOW WE COMMUNICATE TO THE CITIZENS AND I’VE ASKED MULTIPLE TIMES TO LOOK AT OUR PHONE SYSTEM, IN DOING A REVERSE PHONE CALL, LETTING PEOPLE KNOW HOW TRASH WILL BE HANDLED WE HAVE ALL THOSE PHONE NUMBERS ON FILE FOR UTILITY BILLS HOW CAN WE COMMUNICATE BETTER TO CITIZENS THAT LET THEM KNOW THAT THE MAKE-UP DAY WILL BE FRIDAY OR TO LEAVE YOUR TRASH CAN OUT AND WE’LL GET TO IT, AND — OR WE ARE NOT DOING FULL TRASH PICKUP, BECAUSE THAT WAS ANOTHER THING THAT THEY CAN’T GET TO THE TRASH PICKUP SO PEOPLE LEFT MATTRESSES AND THINGS OUT THERE UNTIL THE CITY COULD GET TO IT THE SNOW REMOVAL, AND MAYBE I WILL HEAR SOMETHING, I HAVE A DIFFERENT PERSPECTIVE, BECAUSE IT DIDN’T SEEM LIKE THE TRUCKS MADE IT TO THE NORTH END OF THE CITY FAST ENOUGH, AND SO WHILE EVEN THOUGH THERE ARE PRIMARY ROUTES IN OCEAN VIEW, THEY WERE THE LAST PRIMARY ROUTES TO GET TO AND SO I SUGGESTED LAST YEAR THAT WE KNOW A STORM EVENT IS GOING TO HAPPEN, PARK SOME SNOW TRUCKS DOWN AT OCEAN VIEW AND MEET IN THE MIDDLE WORK DOWNTOWN AND COME TO THE MIDDLE BECAUSE PEOPLE STILL HAVE TO WORK — PEOPLE STILL HAVE TO GO TO WORK, AND WHAT HAPPENED IS VIRGINIA BEACH WAS CLEARING ROADS, SO THERE ARE PEOPLE THAT WERE TRYING TO GET IN VIRGINIA BEACH OUR ROADS WERE COMPLETELY COVERED BY THE TIME THEY GOT TO SHORE DRIVE THEY WERE CLEAR I KNOW IT’S NOT GOING TO BE PERFECT BUT WE’RE GOING TO SEE AN INCREASED AMOUNT OF THESE SNOWSTORMS IT SEEMS LIKE EVERY YEAR WE ARE GOING TO BE CONTINUING TO GET THEM AND HOPEFULLY WE CAN FINE-TUNE THIS BUT THERE IS AN IMPRESSION THAT ONE SIDE OF THE CITY GETS DONE BEFORE THE OTHER SIDE OF THE CITY WE’VE GOT TO FIND A GOOD WAY TO MAKE THIS WHOLE BECAUSE PEOPLE DID HAVE TO GET TO WORK UNFORTUNATELY ON THAT WEDNESDAY NOT EVERYBODY WAS SHUT DOWN, INCLUDING OUR OWN EMPLOYEES, WHO I WAS READING ON FACEBOOK WERE UPSET THAT THEY COULDN’T GET TO WORK ON SOME OF THOSE DAYS BECAUSE SOME OF THE ROADS STILL HAD NOT BEEN COVERED ON THAT SIDE, I MAY BE PROVEN WRONG IN THE NEXT PRESENTATION THIS WAS PERSPECTIVE BASED ON FEEDBACK I JUST GOT ANOTHER E-MAIL, PROBABLY THE GUY KNOWS I’M HERE, ABOUT FORT VIEW WASN’T MARKED, IT STILL WASN’T DONE, THERE WERE SECTIONS THAT WERE MISSED, AND I WANT TO CELEBRATE, I THINK THAT WE ARE ALWAYS IMPROVING BUT I THINK CAN WE DO BETTER, DO WE NEED TO BUY MORE TRUCK, MARCUS, IF WE’RE GOING TO SEE INCREASED AMOUNTS OF THESE EVENT, DO WE NEED MONEY IN THE BUDGET TO ADD TRUCKS BECAUSE THE TRUCKS ARE HARDER TO GET TO, THEY AREN’T AS WIDE WHAT DO WE NEED TO DO TO HELP CITIZENS FEEL A BIT BETTER ABOUT THIS HAPPENING >> SURE AND IT’S IN THE PRESENTATION >> OKAY >> IT WILL COVER A LOT OF THAT >> I GUESS I’D LIKE TO KIND OF JOIN IN WITH TOMMY, BECAUSE I’M ON ONE OF THOSE SIDES THAT ISN’T CLEANED, AND MY THOUGHT WAS — A COUPLE OF THOUGHTS WHEN YOU GET TO A NEW TOWN ROAD AND YOU’RE GOING TO VIRGINIA BEACH AND THEY’VE DONE A PRETTY GOOD JOB, AND SINCE WE ARE HIRING CONTRACTORS, IF VIRGINIA BEACH IS SUCCESSFUL IN GETTING THEIRS DONE, A LOT BEFORE WE DO, SINCE WE HELPED THEM WITH WATER, I DON’T KNOW WHETHER WE CAN CALL THEM AND ASK THEM TO, YOU KNOW, MAYBE GO OVER — THE DIFFERENT ARTERIES THAT ARE CLOSE TO NORFOLK DIDN’T DO A REALLY GREAT JOB OF REMOVING SNOW ON SOME OF YOUR MAIN ARTERIES, AND I CALLED YOU ABOUT IT, MARCUS, ROBIN HOOD ROAD AND SOME OF THE OTHER AREAS, AND FOR SOME REASON, THIS IS THE FIRST YEAR, YOU KNOW, WE HAD THAT — WE HAD THAT PROBLEM LAST YEAR, AND NOT BEING ABLE TO GET TO THE BUSES THEY TOOK CARE OF IT THIS YEAR BUT THIS IS THE FIRST YEAR IN QUITE SOME TIME THAT WE’VE NOT DONE A GREAT, GREAT JOB, AND IF WE ARE EXPECTING SNOW AGAIN ON THURSDAY, AND WE KNOW AHEAD OF TIME, AND WE CAN LOOK BACK AT LAST WEEK, THEN I HOPE THAT THINGS WILL BE DONE >> SURE AND A LOT OF IT HAS TO DO WITH THE CONDITIONS OF THIS PARTICULAR STORM VERY DIFFERENT THAN WHAT WE’VE SEEN RECENTLY WE WILL TALK ABOUT THAT AT THE END >> VIRGINIA BEACH HAD THE SAME STORM, SO WHEN YOU GET THAT FEEDBACK AND YOU KNOW PEOPLE THAT LEFT NORFOLK AND WENT INTO VIRGINIA BEACH AND THERE WAS A DIFFERENT EXPERIENCE ON THOSE ROADS WHEN THEY WENT INTO VIRGINIA BEACH, I UNDERSTAND, IT WAS A DIFFERENT STORM, BUT YOU KNOW, DID WE DO OUR PRETREATMENT RIGHT ON ALL THE PLACE PLACES, DID WE FOCUS ON BRIDGES AND DOING THE OTHER ROADS THERE HAS TO BE — YOU KNOW, I’M GETTING TEXT MESSAGES THAT PEOPLE ARE WATCHING THIS AND SAYING THANK YOU FOR SAYING SOMETHING I’M NOT TRYING TO BEAT UP TON BECAUSE I KNOW THEY DO A GOOD JOB, ALWAYS DO A GREAT JOB, BUT WE’VE GOT TO FIND A WAY TO GET FEEDBACK FROM CITIZENS ON HOW WE CAN IMPROVE >> SURE >> AND IS THERE A LIST OF THE ORDER OF — >> DON’T WE HAVE A PRESENTATION? CAN’T WE TALK ABOUT THAT THEN?

>> ANDY, REAL QUICK >> REAL QUICK, AND I KNOW THAT COUNCILMAN RIDDICK HAS WORKED REAL HARD ON IT, BUT ON OUR CALENDAR IT SHOULDN’T SHOW MARCH 27 AT 7:00 P.M., THE LECTURE SERIES, AND — >> YES, YES IT SHOULD BE ON OUR CALENDAR PERHAPS WE CAN GET IT OUT >> I APPRECIATE THE SUPPORT IN THE PAST — THIS YEAR, OUR PER IS ELAINE JONES, FORMER EXECUTIVE DIRECTOR OF THE NACP LEGAL AND EDUCATION — LEGAL DEFENSE AND EDUCATION FUND IT’S 7:00 P.M AT THE ATTICS THEATER A LOT OF PEOPLE KNOW ABOUT ELAINE JONES SHE WAS THE FIRST AFRICAN-AMERICAN FEMALE TO FINISH THE UNIVERSITY OF VIRGINIA LAW SCHOOL, AND SHE HAS A GREAT RESUME, AND DURING THESE PARTICULAR TIMES, WHEN WE ARE HAVING ISSUES WITH THE VOTING RIGHT ACT, AND FREE ZONING AND THINGS OF THAT NATURE, HER EXPERIENCE WITH THE NACP WOULD BE I THINK VERY BENEFICIAL FOR ALL THE COMMUNITY TO HEAR, AND IT’S AT 7:00 P.M ON THE 27TH, AT THE ATTICS THEATER, TICKETS WILL BE AT SCOPE, AND THEY HAVE THE BOX OFFICE AT ATTICS, AND IT’S $25 IT’S GOING TO BE A GREAT PRESENTATION >> WE CAN PUT THAT OUT TO THE CITY I KNOW RORY PUTS OUT ALL CITY STUFF THAT’S PROBABLY SOMETHING THAT SHOULD GO OUT TO ALL CITY AND IF IT’S POSSIBLE, THAT WE CAN DO A DISCOUNT FOR CITY EMPLOYEES, THAT WOULD BE GOOD TOO >> THANK YOU >> >> IT REALLY IS A GREAT PROGRAM I’M NOT SURE PEOPLE KNOW ABOUT IT >> JUST A COUPLE OF THINGS I WANT TO THANK YOU FOR CLEANING THE SNOW IN FRONT OF MY HOUSE, BY THE WAY! JUST KIDDING! >> I GOT STUCK IN MY TRUCK — >> [INAUDIBLE] >> [LAUGHTER] >> LOOK, BUT I DO WANT TO THANK YOU, MARCUS, YOU AND YOUR STAFF, THE ADMINISTRATION FOR THE HELP IN THE STATE OF THE CITY SPEECH, BY THE WAY A VERY SPECIAL THANKS TO BREAK, THE VOICE OF WISDOM THROUGHOUT THIS PROCESS, AND HIS EXPERIENCE PULLS IT TOGETHER BRITTANY DID A GREAT THING WITH THE WORDSMITH AND THING, ALAN, OF COURSE, IS THE PRODUCER AND SARAH HELPED, MARY LOU, JANICE, THERE WERE A WHOLE GROUP OF OTHERS, BUT THEY PULLED OFF A LUNCHEON LIKE THAT, THAT TYPE OF WEATHER, FOR EVERYBODY TO, YOU KNOW — IT WAS A TESTAMENT I THINK OF NOT ONLY HOW WELL THE CITY IS DOING BUT ALSO THE ORGANIZATIONAL SKILLS AT CITY HALL, AND BRECK, SO THANK YOU VERY MUCH FOR THAT THANK YOU >> THANKS >> OKAY AND THAT’S IT SO MR THOMAS, YOU ARE UP NEXT, AND WE ARE GLAD TO HAVE YOU HERE AS YOU CAN TELL, WE’VE BEEN TALKING ABOUT HOW WE CAN PROVIDE A LITTLE MORE COURTESY AND PATIENCE TO COACHES WHO COME TO THE MEAC TOURNAMENT WE ARE RUNNING A LITTLE LATE, I HAVE TO TELL YOU! >> >> BE BRIEF AND SHORT! I UNDERSTAND >> GOOD EVENING EVERYONE >> GOOD EVENING >> I’M SURE WE CAN DO BETTER THAN THAT >> GOOD EVENING EVERYONE! >> GOOD EVENING! >> THERE’S A LOT BETTER I WANT TO BRING GREETINGS FOR THE MANY OUTSTANDING ACADEMIC INSTITUTIONS I’M VERY PLEASED TO HAVE THE UNIVERSITY OF NOWHERE STOKE STATE HERE AS ONE OF OUR INSTITUTIONS AND HE HAS A PRESENTATION LETTER BUT I HAD TO RECOGNIZE ONE OF MY BOSSES SO NORFOLK STATE HAS BEEN VERY INSTRUMENTAL IN OUR SUCCESS HERE IN HOSTING EVENTS AS WELL BUT I WANTED TO TALK ABOUT THE CITY OF NORFOLK AND HOW THE CITY HAS PLAYED AN INSTRUMENTAL ROLE IN THE SUCCESS OF THIS TOURNAMENT BY ALL OBJECTIVE MEASURES THIS TOURNAMENT HAS BEEN SUCCESSFUL AND FROM MAYOR FRAIM, THE CITY COUNCIL, MARCUS JONES, HIS STAFF, DON RENSTEIN, SEVEN VENUES, IT’S JUST BEEN TREMENDOUS AND THAT PLAYS A HUGE ROLE IN THE SUCCESS OF THIS

TOURNAMENT AND I SAY THAT SINCERELY, SIMPLY BECAUSE OF OUR FANS, AND THE VISITORS TO THE CITY IT’S HOW THEY’VE BEEN TREATED BY THE MERCHANTS, BY THE HOTELS AND RESTAURANTS, POLICE FORCE, ON DOWN THE LINE AND I MAKE IT A REAL BUSINESS TO TALK WITH OUR FANS, AND TO TALK WITH THEM ABOUT THE EXPERIENCE HERE IN NORFOLK, BECAUSE THEY WILL TELL YOU, IF IT’S GOOD, BAD OR INDIFFERENT AND OVERWHELMINGLY, THEY HAVE INDICATED TO ME AND OTHERS THAT THE CITY HAS BEEN VERY HOSPITABLE VERY FRIENDLY AND THAT WAS GOOD TO HEAR BECAUSE THEY WILL TAKE THAT BACK TO THEIR COMMUNITY, TO THEIR CITY, AND THEY WILL BRING SOMEBODY ELSE BACK WITH THEM, SIMPLY BECAUSE OF THEIR EXPERIENCES AND I WANT TO CONGRATULATE THE CITY ON THAT ALSO, VISIT NORFOLK, DONNA ALLEN, THEY’VE BEEN VERY GOOD IN HELPING US GET THE WORD OUT, THE BRANDING, THE TOURNAMENT AS WELL BECAUSE IF YOU ARE IN NORFOLK, YOU SEE THE TIDE ROLLING BY YOU SHOULD SEE MEAC ON IT YOU SEE THE TRANSIT BUSES ROLLING AND YOU SEE THE MEAC AND IT NEVER FAILS WHEN VISITORS COME FROM OUR INSTITUTION, THEY WILL CALL ME, TEXT ME, THEY WILL SAY I SAW THE TRAIN I SAY THAT’S THE TIDE! >> I SAW THE BUS SO THAT’S AN INDELIBLE IMPRESSION UPON THE CITY WE HAD A GAME ON ESPN LAST NIGHT, TELEVISED GAME AGAINST NORFOLK STATE AND DELAWARE STATE, AND AS YOU KNOW, NORFOLK STATE WON THE BALLGAME, AND THAT’S A GOOD THING OF COURSE, I’M SUPPOSED TO BE UNBIASED AND I AM I’M ALSO A REALIST AS WELL BUT ALSO, IF YOU WATCHED THE GAME LAST NIGHT, WE HAVE A 302ND COMMERCIAL SPOT ABOUT THE TOURNAMENT, AND I JUST WANT YOU TO AT THIS TIME TAKE A LOOK AT THAT 302ND SPOT >> EVERYTHING IS ON THE LINE AT THE 2015 MID EASTERN ATHLETIC CONFERENCE BASKETBALL TOURNAMENT WATCH YOUR FAVORITE MEN’S AND WOMEN’S BASKETBALL TEAMS BATTLE THEIR WAY TO THE BRACKETS THE CHAMPION WILL RISE AND THE REST WILL FALL! GET YOUR TICKET TODAY’S, NACA GROUP.COM, MEMBER INSTITUTIONS AND TICKETMASTER THE 2015MEAD BASKETBALL TOURNAMENT, MARCH 9-14 AT SCOOP ARENA IN NORFOLK, VIRGINIA NO DO-OVERS, NO SECOND CHANCES, NO MERCY! >> THAT’S NICE! >> THAT’S NICE >> SO YOU CAN SEE WE HAVE THAT COMMERCIAL, WE HAVE SEVEN BASKETBALL GAMES ON ESPN, AND THEY HAVE SHOWN TWICE EVERY GAME SO AS YOU CAN SEE, THE CITY IS BEING PROMOTED BY HAVING THE TOURNAMENT HERE AND THAT’S CRITICAL ALSO, I WANT TO EMPHASIZE MR JONES WE SIGNED A NEW CONTRACT AN EXTENSION TO HOST THE TOURNAMENT HERE AND I WANT YOU TO KNOW THAT THE CITY IS WELL-REPRESENTED BY A PERSON WHO IS TAKING CARE OF THE MONEY, BECAUSE HE DIDN’T WANT TO GIVE OUT NONE OF IT! >> [LAUGHTER] >> AND I’M JUST TELLING YOU! >> YOU KNOW, IT WAS TOUGH AT TIMES YOU KNOW, I DIDN’T LIKE WHAT HE WAS SAYING, I GUESS HE DIDN’T LIKE WHAT I WAS SAYING, BUT WE BOTH SAID, AND WE CAME TO AN AGREEMENT WHICH WE THOUGHT WAS A WIN-WIN FOR THE CITY, WAS A WIN-WIN FOR US BUT IT WAS UGLY AT TIMES, I GOT TO TELL YOU >> ALSO, I JUST WANTED TO SAY WE ENGAGED THE COMMUNITY, WE HAVE MEAD, NORFOLK PUBLIC SCHOOL SYSTEMS, A PHENOMENAL EVENT, TOM BANKS IS THE CORPORATE PARTNER, SPONSORING THAT EVENT, AND ENGAGES THIRD GRADERS PHENOMENAL I TELL THE KIDS THAT THEY READ THE MOST BOOKS AND WE GIVE A $2000 CHECK TO THE SCHOOL THAT READS THE MOST

BOOKS AND WE GIVE $1000 TO THE SECOND PLACE TEAM AND $500 TO THE THIRD PLACE TEAM, AND TO SHOW THEM AND THEIR PARENTS THAT BEING SMART CAN BE RECOGNIZED AND DOING WELL IN SCHOOL IS RECOGNIZED ONE THING I ALWAYS TELL THEM, DON’T EVER APOLOGIZE FOR BEING SMART DON’T EVER APOLOGIZE FOR DOING YOUR HOME WORK I SAID BECAUSE A LOT OF TIMES, YOU KNOW, WE WANT TO DUMB DOWN DON’T APOLOGIZE BUT I WANT TO THANK THE CITY COUNCIL FOR THE CONVENTION CENTER AND THE HILTON HOTEL THAT’S TREMENDOUS BECAUSE WHEN THAT CAME TO FRUITION, THAT WAS AFFORDED TO US, TO HAVE ANOTHER PROPERTY DOWNTOWN THAT COULD ACCOMMODATE OUR EVENTS AND OUR FAITH SO I WANT TO COME HE SAID THE MAYOR AND CITY COUNCIL, ALL OF YOU, FOR HAVING THE VISION AND FORESIGHT, AND OTHER PEOPLE ARE COMING TO DOWN AND NOTICING THESE KINDS OF PROGRESSIVE THINKING, AND THAT’S WHAT IT TAKES I WANT TO THANK YOU ALL VERY MUCH IF YOU HAVE ANY QUESTIONS OF ME — >> COMMISSIONER, DO YOU ALL HAVE A COLLEGE FAIR DURING THIS TIME OF THE TOURNAMENT? >> YES WE DO >> WHERE IS THAT HELD? >> SCOPE ARENA THERE >> IS IT DURING THE GAMES? >> NO IT’S IN THE MORNING, WEDNESDAY MORNING >> OKAY >> LOCAL HIGH SCHOOLS COME IN AND WE HAVE 13 OF OUR INSTITUTIONS, ADMISSIONS OFFICE ARE HERE AND THEY ADMIT STUDENTS OFF OF SCHOLARSHIPS WE’VE BEEN DOING THAT SINCE THE FIRST YEAR >> OKAY JUST WANTED TO MAKE SURE >> ABSOLUTELY >> MR THOMAS, THANK YOU VERY MUCH FOR COMING IN AS YOU KNOW THE CITY VERY MUCH ENJOYS THE RELATIONSHIP WITH MEAC, WITH YOU AND YOUR AFFILIATED INSTITUTIONS, AND IT WAS A GREAT DAY FOR US WHEN THE TOURNAMENT FIRST CAME HERE WE LOOK FORWARD TO YOU AND MR JONES MAKING THE GOOD RELATIONSHIP OVER TIME WE’D LIKE TO KEEP YOU FOR A LONG, LONG TIME >> AS LONG AS NORFOLK STATE GOES DEEP IN THE TOURNAMENT! >> I CAN’T SAY THAT! AWAY — >> [INAUDIBLE] >> GOOD THING ABOUT THAT, NOT ONLY NORFOLK DOES A GOOD JOB, THEY’VE BEEN DOING IT SINCE WE HAD THE TOURNAMENT HERE, AS WELL AS HAMPTON UNIVERSITY ACROSS THE WATER AND THEY HAVE A GREAT FAN BASE AS A COMMISSIONER I HAVE TO BE UNBIASED, I CAN’T ROOT FOR ANYONE BUT THAT BEING SAID, — >> I HOPE YOU WILL GIVE ME A PASS ON CHAMPIONSHIP NIGHT I’M NOT GOING TO BE HERE BUT I WILL BE THINKING ABOUT YOU >> WE’LL GIVE YOU A PASS JUST FOR YOUR INFORMATION, WE WILL HAVE ALL OF OUR TOURNAMENT TEAMS, PARTICULARLY GAMES FROM MONDAY-FRIDAY, ON ESPN3, THAT’S IN 70 MILLION HOUSEHOLDS THAT’S THE FIRST TIME WE WILL HAVE ALL OF OUR GAMES TELEVISED ON ESPN 3 AND THE MEN’S GAME ON SATURDAY WILL BE TELEVISED BY ESPN2, AND ESPN FOR THE WOMEN’S TOURNAMENT >> THANK YOU >> THANK YOU >> WE ARE HONORED TO HAVE WITH US PRESIDENT EDDIE MOORE FROM NORFOLK STATE UNIVERSITY PRESIDENT MOORE, THANK YOU FOR COMING I WILL INTRODUCE DR SANDRA DELOACH WHO WAS HERE, VICE PRESIDENT FOR ACADEMIC AFFAIRS, DEBRA BADANE, WHO IS WITH US, INTERIM VICE PRESIDENT AT THE UNIVERSITY ADVANCEMENT, GERALD HUNTER, VICE PRESIDENT OF FINANCE AND ADMINISTRATION, EDWARD WILLIS, VICE PRESIDENT FOR STUDENT AFFAIRS, AND MARTY MILLER WHO NEEDS NO INTRODUCTION SO PRESIDENT MOORE, THANK YOU VERY MUCH MARK, DID YOU HAVE ANYTHING? >> THAT’S IT >> THANK YOU >> I KNOW IT GOES WITHOUT SAYING, THE MAYOR IS SERIOUS ABOUT US CUTTING TIME HE JUST TOOK ABOUT FIVE MINUTES OF MY SPEECH OUT! SO ALL OF MY STAFF HAS BEEN INTRODUCED THE HONORABLE MEMBERS OF THE CITY COUNCIL, TO MAYOR FRAIM, VICE MAYOR WILILAMS, CITY MANAGER JONES, LADIES AND GENTLEMEN, ALL GOOD EVENING COMMISSIONER THOMAS, IT’S GREAT TO SEE YOU AGAIN WE KNOW THAT YOU MUST BE NEUTRAL IN YOUR ROLE, BUT I JUST WANT TO SAY ON BEHALF OF THE SPARTAN NATION, THAT WE DO PLAN ON GOING A LONG WAY DURING THE TOURNAMENT AND WE KNOW HOW IMPORTANT IT IS TO NORFOLK THAT WE GO A LONG

WAY, SO I HOPE MY PLAYERS DON’T LET US DOWN, BUT I WILL TELL YOU AS A FORMER HIGH SCHOOL COACH, THE WORST THING IN THE WORLD IS TO HAVE YOUR FINANCES AND, YOU KNOW, LIFE GOALS DEPENDENT UPON WHAT TEENAGERS DO SO KEEP THAT IN MIND IF IT DOESN’T HAPPEN THE WAY WE INTEND IT TO HAPPEN AS YOU KNOW, I’M EDDIE MOORE, JR., PRESIDENT AND — INTERIM PRESIDENT AND CEO OF NORFOLK STATE I AM EXTREMELY GRATEFUL FOR YOU INVITING ME HERE TONIGHT TO SPEAK AND WE WILL MAKE IT BRIEF THE CITY MANAGER AND I DID A LITTLE SPARRING UPON HOW MUCH TIME I HAD, AND I’M GLAD I’M WINNING, MR MAYOR, WITH YOUR HELP! I’M WINNING SO WE WILL GO ON TO THE HONORS WE WANT TO TELL YOU ABOUT THE GREAT THINGS THAT ARE HAPPENING BEFORE I BEGIN, AGAIN, MY LEADERSHIP TEAM IS HERE WITH ME THESE ARE THE MEMBERS OF THE SENIOR LEADERSHIP TEAM WHO ASSIST ME IN THE BASIS OF OPERATION OF THE GREAT INSTITUTION THAT WE REPRESENT, NORFOLK STATE UNIVERSITY 2015 IS A SPECIAL YEAR FOR NORFOLK STATE UNIVERSITY IT MARKS THE 80TH ANNIVERSARY OF OUR FOUNDING IN 1935 AND TO CELEBRATE THIS CRITICAL MILESTONE, WE HAVE PLANNED A YEAR-LONG EVENT-LADEN CELEBRATION HIGHLIGHTING ACADEMIC, CULTURAL AND SOCIAL ACTIVITIES THE OFFICIAL ANNIVERSARY OF THE INSTITUTION IS SEPTEMBER 18TH AND WE HOPE THAT WE WILL BE ABLE TO SEE YOU AT MANY OF OUR CELEBRATORY EVENTS I TRULY APPRECIATE THE CITY’S ACTIVE AND GENEROUS SUPPORT TO OUR UNIVERSITY NORFOLK STATE IS A VERY SPECIAL INSTITUTION, IN THIS VERY SPECIAL CITY THIS IS A PLACE THAT I HAVE COME TO LOVE, AND SINCE MY ARRIVAL IN SEPTEMBER ’13 I ACTUALLY HAVE LEARNED ABOUT FIVE OF YOUR STREETS NORFOLK STATE UNIVERSITY IS A PLACE WHERE DREAMS ARE CREATED, NURTURED, AND BROUGHT TO LIFE FOR ALL THOSE WHO ARE STRIVING TO SUCCEED WHETHER AS A STUDENT, A FACULTY MEMBER, STAFF, OR ALUM NSU IS A SYMBOL OF SPARTAN RESILIENCE A SYMBOL OF OPPORTUNITY DETERMINATION AND SUCCESS FOR 80 YEARS, NSU HAS FORGED ONWARD THROUGH GOOD TIMES AND BAD AS YOU MAY BE AWARE, I WAS ASKED IN 1993 TO RETIRE FROM RETIREMENT GOT TO THINK ABOUT THAT ONE AND I CAME TO NORFOLK STATE TO ASSUME MY CURRENT ROLE MY ASSIGNMENT WAS VERY SPECIFIC, HOWEVER IT WAS TO BRING THE INSTITUTION INTO FULL FINANCIAL REPORTING REQUIREMENTS YOU SEE, AT THAT TIME, WE WERE BEHIND IN THREE OF OUR AUDITS AND ALMOST IN THE MIDDLE, EXACT MIDDLE, OF THE FOURTH AUDIT AS YOU CAN IMAGINE, GETTING UP TO SPEED ON THREE YEARS OF AUDITS IS NO EASY TASK AND WE OWE MR HUNTER AND HIS STAFF THAT HE ACQUIRED A LOT OF RECOGNITION AND ACCOMPLISHMENT WE DID DO THAT IN THE LAST 17 MONTHS WE FINISHED THE 2011, THE 2012 AND THE 2013, AND ALL WERE GIVEN UNMODIFIED OPINION, WHICH HAS REPLACED THE WORD OF UNQUALIFIED OR CLEAN OPINION SO IT’S THE BEST EVALUATION YOU CAN GET BUT UNFORTUNATELY, SHORTLY AFTER MY ARRIVAL, THE UNIVERSITY WAS PLACED ON WARNING BY OUR NATIONAL REGIONAL ACCREDITING BODY, KNOWN AS SACCOC, THE SOUTHERN ASSOCIATION OF COLLEGES AND SCHOOLS, THE COMMISSION ON COLLEGES WE WERE CITED FOR A NUMBER OF DEFICIENCIES, MANY OF THEM YOU ARE AWARE OF, GOVERNANCE, INSTITUTIONAL EFFECTIVENESS, ADEQUACY OF FACULTY, AND NOT HAVING COMPLETE AUDITS FOR THREE YEARS WE HAVE FILED OUR REPORTS, AND WE HAVE BEGUN THE PROCESS OF OVERHAULING OUR POLICES, DELINEATING GOVERNMENT STRUCTURES BETWEEN BOARDS SUCH AS YOU AND THE WORKERS THAT MR JONES IS RESPONSIBLE FOR, AND THE ADMINISTRATION AND FACULTY, AND I AM PLEASED TO INFORM THE COUNCIL ONCE MORE THAT ALL THE PRIOR AUDITS HAVE BEEN COMPLETED

AND I’M ALSO PLEASED TO REPORT TODAY THAT NORFOLK STATE UNIVERSITY IS ONE OF ONLY FOUR PUBLIC INSTITUTIONS IN THE STATE THAT HAS COMPLETED ITS 2014 AUDIT, ALSO SO ADD ANOTHER AUDIT TO THE LIST, FOUR AUDITS IN ABOUT 19 MONTHS, THAT WE HAVE COMPLETED, AGAIN, WITH UNQUALIFIED OR UNMODIFIED OPINIONS WE COULDN’T HAVE DONE THAT WITHOUT THE STATE OF APA, SETTING ASIDE SOME SPECIAL TIME AND DEDICATING STAFF, AND EVEN HAVING THE COURAGE TO HIRE OUTSIDE STAFF FROM OTHER AUDIT FIRMS TO HELP WITH THE AUDIT THAT WAS NECESSARY TO CATCH US UP WE ARE CURRENTLY WORKING ON YET ANOTHER ACCELERATED PLAN SO THAT THE AUDIT FOR 2015 WILL ALSO BE COMPLETED AHEAD OF SCHEDULE WE ARE CONFIDENT IN THE PROGRESS THAT IS BEING MADE WE HAVE UTMOST CONFIDENCE THAT AFTER THE VISIT THAT IS CURRENTLY SCHEDULED FOR OCTOBER, THAT NORFOLK STATE WILL BE REMOVED FROM PROBATION AND WE WILL ONCE MORE BE AN INSTITUTION WITHOUT A CLOUD NOW, I WANT TO SAY, STOP FOR A MINUTE AND SAY, WE ARE FULLY ACCREDITED WHILE YOU GO THROUGH THIS PROCESS IT IS A PROCESS THAT NO ONE WANTS TO GO THROUGH, BUT IT IS A PROCESS THAT IS PRESCRIBED BY THE SOUTHERN ASSOCIATION OF COLLEGES AND SCHOOLS OUR ACCREDITING AGENCY OUR AUDITS ARE DONE WHAT DO WE WANT TO DO NEXT? WELL, WE WANT TO GROW ENROLLMENT AND YOU ARE HELPING US WITH THAT, WITH YOUR INVESTMENT THAT YOU ARE MAKING IN NORFOLK STATE UNIVERSITY WE WANT TO REDUCE THE MANDATORY FEES MARTY, WHO YOU SAID NEEDED NO INTRODUCTION, IS UNDER THE MICROSCOPE NOW MANY OF YOU THAT FOLLOW WHAT’S GOING ON IN RICHMOND, YOU KNOW THAT STUDENT FEES PARTICULARLY ATHLETIC FEES ARE DRAWING A LOT OF SCRUTINY FROM THE GENERAL ASSEMBLY SO OUR GOAL IS TO REDUCE MANDATORY FEES WHEREVER WE CAN WE ARE ALSO — THANK YOU — ARE TRYING TO INCREASE INSTITUTIONAL EFFECTIVENESS WITH A SYSTEMATIC PROGRAM REVIEW LED BY OUR PROVOST WE WANT TO ENSURE WE HAVE NOT JUST ENOUGH FACULTY BUT THE RIGHT FACULTY WITH THE BEST POSSIBLE CREDENTIALS AND WE ARE MAKING A LOT OF HEADWAY IN THAT AND LAST BUT NOT LEAST, WE WANT TO MAKE SURE THAT WE RAISE THE FUNDS AND INVESTMENTS THAT ARE AVAILABLE TO THE INSTITUTION SO THAT WE CAN CARRY OUT OUR PROGRAMS OF THESE ISSUES, GROWING ENROLLMENT IS OUR TOP PRIORITY AND ONE WHICH THE RELATIONSHIP WITH NORFOLK WILL CERTAINLY HELP IN THE INTEREST OF TIME, I WON’T GO THROUGH ALL OF THE STATISTICS, BUT RIGHT NOW, THERE ARE APPROXIMATELY 888, THAT SOUNDS AWFUL PRECISE, DOESN’T IT, STUDENTS FROM NORFOLK ATTENDING NORFOLK STATE UNIVERSITY THIS IS DOWN FROM LAST YEAR, WHERE WE WERE SLIGHTLY OVER 1000 STUDENTS AGAIN, OUR GOAL IS TO GET BACK TO THE 1000 LEVEL BY CONTINUING TO GROW THE PIPELINE FROM YOUR K-12 SYSTEM AND TO EMBRACE THOSE STUDENTS WHO CHOOSE TIDEWATER COMMUNITY COLLEGE AS THEIR FIRST OPTION THIS DEMANDING FIELDS OF STUDY AT NORFOLK STATE UNIVERSITY, AND WE ARE EXTREMELY EXCITED ABOUT RECENT EVENTS THAT HAVE HAPPENED TO AND FOR THE UNIVERSITY FIRST OF ALL, I KNOW YOU ARE WELL AWARE, BUT I HAVE TO SAY IT AGAIN, ON JANUARY 15, WE WERE FORTUNATE TO HOST THE VICE PRESIDENT OF THE UNITED STATES, JOE BIDEN, WHO TOLD ME JUST CALL HIM JOE, AND THE SECRETARY OF ENERGY, DR EARNEST MUNEZ, WHO TOLD ME TO CALL HIM DR EARNEST MUNEZ, FOR A CLASSROOM DEMONSTRATION IN CYBER SECURITY THE VICE PRESIDENT’S VISIT INCLUDED A LOT OF THINGS, AND I’M GOING TO SAVE YOU SOME TIME BY JUST ASKING OUR PROVOST, WHO IS THE P.I., THAT’S THE PRINCIPAL INVESTIGATOR, SHE WROTE THIS GRANT TO COME FORTH AND TO SPEND SOME TIME TELLING YOU WHAT WE PLAN ON ACCOMPLISHING WITH OUR CYBER SECURITY GRANT DR DELOACH? >> GOOD EVENING EVERYONE, THANK YOU SO MUCH FOR HAVING

US I WAS GOING TO TELL YOU A LITTLE BIT ABOUT OUR ACADEMIC PROGRAMS AND ALL, BUT IN THE — SO THAT WE CAN REDUCE THE TIME, WE WILL MOVE ON TO A FEW OTHER THINGS AND JUST TELL YOU ABOUT OUR CYBER SECURITY EFFORTS AS PRESIDENT MOORE INDICATED, NORFOLK STATE UNIVERSITY WAS FORTUNATE TO RECEIVE A $25 MILLION GRANT FROM THE DEPARTMENT OF ENERGY TO SUPPORT A CYBER SECURITY CONSORTIUM THOSE OF YOU WHO MAY BE FAMILIAR WITH CYBER SECURITY EFFORTS UNDERSTAND THAT THERE IS A SEVERE SHORTAGE OF WORKERS WHO CAN HANDLE THE EXPERTISE THAT IS REQUIRED IN THIS FIELD WE HAVE HEARD ABOUT ALL SORTS OF THINGS YOU KNOW ABOUT THE SONY HACKING SCANDAL BEFORE THE HOLIDAYS, YOU HEARD ABOUT CREDIT CARD AGENCIES AND COMPANIES BEING HACKED, AND SO OUR EFFORT IS ALL ABOUT PRODUCING A PIPELINE OF INDIVIDUALS THAT CAN HELP IN THIS AREA NOW, WE ARE THE LEAD INSTITUTION AMONG 12 OTHER HBCUS, NATIONAL LABORATORIES, DEPARTMENT OF ENERGY NATIONAL LABORATORIES, LARS LIVERMORE, SANDIA, AND STAYWAR AS ONE OF OUR PARTNERS, AND THE INSTITUTIONS ARE HBCUS, BECAUSE THE DEPARTMENT OF ENERGY RECOGNIZES THAT IF WE ARE GOING TO ADDRESS THIS ISSUE APPROPRIATELY, WE HAVE TO ENGAGE ALL CITIZENS, AND OF COURSE, THAT MEANS LOOKING AT UNDERREPRESENTED MINORITIES AS CANDIDATES FOR WORKING IN THE FIELD WE CALL OUR PROJECT C CORE, A CONSORTIUM FOR ENABLING CYBER SECURITY OPPORTUNITIES AND RESEARCH AS THE PRESIDENT INDICATED, JOE BIDEN CAME TO ANNOUNCE HER CONSORTIUM ON CAMPUS ON THE 16TH BUT NORFOLK STATE UNIVERSITY HAS BEEN ENGAGED IN CYBER SECURITY EFFORTS FOR MANY YEARS I HAVE A FACT SHEET THAT WE ARE GOING TO DISTRIBUTE TO YOU THAT TALKS ABOUT WHERE WE ARE WITH CYBER SECURITY ON CAMPUS TODAY, BUT ONE OF THE COMMENTS THAT WAS MADE WHEN WE WENT TO THE DEPARTMENT OF ENERGY, JANUARY 16TH, TO HAVE OUR FORMAL MOU SIGNING, WAS THAT NORFOLK STATE WAS DOING CYBER SECURITY BEFORE IT WAS EVEN CALLED CYBER SECURITY AND AS SUCH, WE STARTED UNDERGRADUATE PROGRAMS WHERE WE INTRODUCED STUDENTS TO CYBER SECURITY, CURRICULUM, WE HAD CERTIFICATION PROGRAMS TO ADVANCE CYBER SECURITY, AND RECENTLY, WE LAUNCHED A MASTER’S DEGREE ON CYBER SECURITY ONLINE WE ARE THE SECOND UNIVERSITY IN THE COMMONWEALTH TO OFFER A CYBER SECURITY DEGREE THE ONLY OTHER IS GEORGE MASON WE ARE THE FIRST TO OFFER THE DEGREE ONLINE COUPLED WITH OUR UNDERGRADUATE EFFORTS WHERE WE TRAIN STUDENTS TO PARTICIPATE IN HACKATHONS AND OTHER EVENTS, WHERE THEY CAN SHOWCASE THEIR SKILLS, AND DEVELOP THEM SO THAT THEY WILL BE USEFUL PROFESSIONALS IN THIS VERY IMPORTANT FIELD SO I HOPE THAT MY FACT SHEET IS GETTING AROUND TO YOU SO THAT YOU CAN SEE ALL THAT WE ARE DOING, AND AS I SAID, IT’S A WONDERFUL OPPORTUNITY FOR NORFOLK STATE WE HAVE VERY ENGAGING FACULTY AND STUDENTS, AND THEIR EXPERTISE IS REALLY BEING SHOWCASED THROUGHOUT THE COUNTRY WE HAD A MEETING ON CAMPUS LAST WEEK OF ALL OF OUR PARTNERS, AND ONE OF THE COMMENTS THAT WE HAD FROM THE FOLKS FROM SANDIA IS THEY WOULD LIKE TO TAKE OUR EQUIPMENT BACK TO THEIR LAB, SO WE WERE DELIGHTED ABOUT THAT BUT WE ARE EXCITED ABOUT THIS INITIATIVE, WE ARE DELIGHTED THAT IT’S IN THE CITY OF NORFOLK, AND WE THINK AS A CONSEQUENCE IT’S GOING TO BE VERY BENEFICIAL TO NORFOLK STATE UNIVERSITY, AS WELL AS THE CITY OF NORFOLK SO THANK YOU VERY MUCH >> THANK YOU >> THANK YOU DR DELOACH PRESIDENTS OFTEN GET IN TROUBLE WHEN WE GO OFF SCRIPT, SO I’M GOING TO GO OFF SCRIPT A LITTLE BIT IN THAT CONSORTIUM, I WAS — I GUESS I WAS SURPRISED TO FIND OUT THAT THERE’S ALSO ONE PUBLIC SCHOOL SYSTEM IN IT, AND I JUST FELT THAT THAT WAS A GOOD OPPORTUNITY FOR THE VIRGINIA DELEGATION TO FIND YET A LITTLE MORE MONEY SO THAT WE COULD SEE IF THE NORFOLK SCHOOL DISTRICT WOULD BE INTERESTED IN BEING PART OF IT THE CURRENT SCHOOL DISTRICT THAT’S PART OF IT IS IN SOUTH CAROLINA, I BELIEVE >> JUST ONE DISTRICT AND I JUST REALLY — I THINK, BUT I’M NOT TELLING ANY OTHER CEO WHAT THEY SHOULD BE DOING, BUT IT WOULD BE NICE IF WE COULD ALSO INCORPORATE OUR NORFOLK-AREA SCHOOLS IN THIS CYBER SECURITY INITIATIVE VERY QUICKLY, I WAS GOING TO TAKE A PAGE FROM THE MAYOR AND TELL YOU ALL THE WONDERFUL THINGS THAT ARE BEING BUILT OR HAVE BEEN BUILT ON CAMPUS

ON THE DAY YOU WERE OPENING YOUR LIBRARY, WE WERE OPENING THE NURSING AND GENERAL EDUCATION BUILDING, 140,000 SQUARE FOOT BUILDING, THAT WE’LL HOW’S ON THE FOURTH FLOOR OUR NURSING PROGRAM I REALLY HOPE THAT YOU WILL FIND TIME ONE DAY TO COME AND TOUR THAT FACILITY IT IS AN EXCELLENT FACILITY WITH JUST WONDERFUL OPPORTUNITIES FOR NURSING, AND WE ARE VERY EXCITED ABOUT THAT WE ALSO RECENTLY FINISHED 132,000 SQUARE FOOT LEHMAN BEACHER BROOKS LIBRARY ON CAMPUS THIS IS A PICTURE OF THE LIBRARY IN THE LOWER CORNER WE ALSO HAVE COMPLETED 140,000 SQUARE FOOT, THAT’S THE TOP PICTURE, STUDENT UNION CENTER, STUDENT CENTER BUILDING IT’S ACTUALLY TWO BUILDINGS THAT WE’VE CONNECTED WITH A BREEZEWAY, SO THAT’S WHY WE SORT OF REFER TO IT AS ONE AND THE LATEST CONSTRUCTION PROJECT THAT WE JUST BROKE GROUND ON IS A REPLACEMENT BUILDING, 154,000 SQUARE FOOT BUILDING TO REPLACE BROWN HALL, WHICH WAS THE ORIGINAL CLASSROOM BUILDING ON THE CAMPUS WE EXPECT TO FINISH THIS IN 2017 THAT WILL COMPLETE WHAT WE AFFECTIONATELY CALL THE QUAD EACH OF THESE BUILDINGS IS ON ONE SIDE, FACING A 6-ACRE PLOT ON CAMPUS IN THE CENTER OF THAT, WE ARE GOING TO RISE A COMMUNICATIONS TOWER SO THAT WE WILL INCREASE OUR ABILITY TO COMMUNICATE WITH EACH OTHER, AS WELL AS WITH THE LOCAL COMMUNITY IT’S A VOICE ANNUNCIATOR SYSTEM, IT WILL BE EQUIPPED WITH SURVEILLANCE CAMERAS AT THE TOP OF THE TOWER AND ELECTRONIC WAY FINDING DEVICE THE WAY FINDING DEVICE IS INTERESTING BECAUSE UNDER THE LEADERSHIP OF ED WILLIS, WE HAVE RECENTLY INITIATED A LIFE SAFE SAFETY APP FOR OUR PHONES, SO RIGHT NOW, AT THE PUSH OF A BUTTON, I COULD HAVE THE NORFOLK STATE POLICE RESPOND TO AN EMERGENCY CALL, THEY FOLLOW ME ANYWHERE, MY PHONE IS WIRED, GPS LOCATOR, SO THAT THEY ALWAYS KNOW WHERE WE ARE, IT IMMEDIATELY STARTS RECORDING WHAT’S GOING ON IN MY AREA, SO THAT WE WILL HAVE A RECORDING OF THE EVENT, AND OUR STUDENTS ARE REALLY EXCITED ABOUT THIS, BECAUSE YOU CAN CHECK ON WHERE YOUR FRIENDS ARE, YOU CAN CHECK ON ALMOST ANYONE THAT ALLOWS YOU TO CHECK ON IT, AND I AM TOLD THAT IT WILL FOLLOW ME LITERALLY EVERYWHERE IF I WAS IN ANOTHER CITY AND RAN INTO TROUBLE, IF I PUSHED THE APP, I WOULD BE CONNECTED TO THE NORFOLK STATE UNIVERSITY POLICE, SAY I’M IN PHILADELPHIA, I’M AT BROAD AND ERIE, WILL YOU PLEASE CALL THE PHILADELPHIA POLICE, I HAVE A PROBLEM AND IF IT WORKS CORRECTLY, THEY SHOULD AID ME IN RESPONSE WE ARE VERY SAFETY-CONSCIOUS AT NORFOLK STATE UNIVERSITY WE ARE IMPLEMENTING ALL THE NEW AND REQUIRED PROGRAMS THAT THE GOVERNOR HAS INITIATED, ALONG WITH THE ATTORNEY GENERAL, AND WE ARE VERY PROUD OF OUR PROGRESS WE ALSO HAVE OUTSTANDING FACULTY I CANNOT COMPLETE A PRESENTATION WITHOUT LETTING YOU KNOW, FOR THE THIRD OUT OF THE LAST FOUR YEARS, WE WERE RECOGNIZED WITH ONE OF THE STATE COUNCIL OF HIGHER EDUCATION OUTSTANDING FACULTY MEMBER AWARDS, SWANNY PARDON WAS ONE OF 13 RECIPIENTS THIS YEAR IT’S A PRESTIGIOUS HONOR, AND HE JOINS DR FRANCIS WILLIAMS, AN ASSOCIATE PROFESSOR IN ENGINEERING, AND DR RASHA MARCY, ALSO AN ASSOCIATE PROFESSOR IN ENGINEERING, SO YOU CAN SEE THAT OUR ENGINEERING DEPARTMENT IS EXTREMELY STRONG AND WELL RECOGNIZED THROUGHOUT THE UNITED STATES WE HAVE MANY, MANY THINGS THAT I INTENDED TO TALK TO YOU ABOUT, SUCH AS ONE OF OUR GRADUATES, WHO’S GONE ON TO YALE TO BECOME THE FIRST FEMALE PHD IN ASTRONOMY? ASTRONOMY SHE HAS BEEN HIRED BY SYRACUSE UNIVERSITY AND ALREADY RECOGNIZED THERE AS AN OUTSTANDING SCHOLAR AND GIVEN ONE OF THEIR HIGHEST TEACHING AND RESEARCH AWARDS WE ALSO HAVE A DELIGHTFUL GRADUATE, APRIL HOLMES, WHO

MANY OF YOU MAY KNOW, SHE WAS IN AN AUTOMOBILE ACCIDENT, LOST A LEG SHE WENT ON TO BECOME A PARA OLYMPIAN AND WON GOLD SHE WAS AWARDED THE PRESTIGIOUS PERSEVERANCE AWARD FOR OVERCOMING HER INJURY AND BEING AN INSPIRATION TO OTHERS THERE ARE MANY, MANY EXAMPLES OF WHAT NORFOLK STATE’S GRADUATES ARE DOING AND WE ARE JUST GRATEFUL FOR THE CITY’S SUPPORT, AND WE ASK THAT YOU CONTINUE TO SUPPORT US DURING THIS TIME OF RESTRUCTURING, AND IF YOU WILL, REBIRTH, AS WE FORGE ONWARD TO THE NEW NSU THANK YOU VERY MUCH FOR YOUR TIME AND ATTENTION >> THANK YOU >> THANK YOU >> [APPLAUSE] >> ARE THERE QUESTIONS? >> A COUPLE THE GENERAL ASSEMBLY IS ABOUT TO WIND UP THEIR SESSION DO YOU HAVE ANY FEEL FOR HOW YOU’VE DONE SO WELL? I KNOW HIGHER EDUCATION SOMETIMES WHEN — WELL, TYPICALLY — IT’S ALWAYS TOUGH ON OUR END >> CLIFF NOTES? >> THE GENERAL ASSEMBLY AWARDED US MORE OF A BUDGET INCREASE THAN THE GOVERNOR HAD PROPOSED THAT’S ALWAYS A PLUS THEY REPLACED THE BUDGET CUT THAT THE GOVERNOR PROPOSED MORE IMPORTANTLY, THEY ARE FINDING A WAY TO ALLOW US TO DO A 2 PERCENT SALARY INCREASE FOR BOTH CLASSIFIED AND FACULTY EMPLOYEES, AND THAT’S A REAL PLUS FOR US THE NEGATIVE OF THAT IS THEY ARE ONLY FUNDING THE STATE FORMULA SIDE OF IT WE’RE GOING TO HAVE TO GENERATE THE OTHER SIDE OF THE RAISE I’M SURE THEY WILL BE UPSET WHEN THEY HEAR THIS, BUT IT’S SORT OF AN UNFUNDED MANDATE THAT WE ARE GOING TO HAVE TO FIGURE OUT HOW TO FUND THE OTHER PORTION OF IT SO THAT WE CAN AWARD IT ON BALANCE, WE HAD A GOOD YEAR, BETTER THAN WAS INITIALLY PROPOSED WE ARE CONCERNED, I HAVE MANY SLEEPLESS NIGHTS OVER THE FEE BILLS THAT ARE GOING THROUGH THAT ARE REQUIRING US TO REDUCE POSSIBLE STUDENT FEES, OR IF NOT POSSIBLE, RAISE MORE INVESTMENTS FROM OUR FANS AND ALUMNI AND FRIENDS SO — >> I WAS PLEASED TO SEE THE BUILDING NURSING PROGRAM IS THE NURSING PROGRAM BACK UP AND GOING? >> OKAY DR DELOACH PROBABLY SHOULD HANDLE THIS BUT THERE ARE TWO NURSING PROGRAMS WE DID DISCONTINUE THE TWO-YEAR PROGRAM, THE ASSOCIATE DEGREE, BUT IF YOU WANT TO SPEAK TO THE BACCALAUREATE PROGRAM >> WE HAVE TWO NURSING PROGRAMS, A BACCALAUREATE AND ASSOCIATE DEGREE PROGRAM THE ASSOCIATE DEGREE PROGRAM IS CLOSED BY THE BACCALAUREATE DEGREE WHICH WAS TRADITIONALLY AN EVENING AND WEEKEND PROGRAM NOW HAS THE TRADITIONAL TRACK THAT IS GROWING AND DOING WELL >> OKAY >> THANK YOU >> [INAUDIBLE QUESTION] >> THE THINGS YOU ALL HAVE DONE ON CAMPUS — >> [INAUDIBLE] >> ALTHOUGH I’M NOT A FAN OF NECESSARILY BEING TRACKED — >> YOU DON’T HAVE TO — >> IT’S GOOD TO KNOW THAT IT’S AT LEAST AVAILABLE FOR THE STUDENTS, AND IF THEY HAVE THE OPPORTUNITY TO BE SAFE, AND TO HAVE THAT >> [INAUDIBLE QUESTION] >> WHAT’S THE GOAL? >> WE WILL PROBABLY ENROLL OVER 1000 STUDENTS >> [INAUDIBLE COMMENTS] >> ALL RIGHT >> BYE MR PRESIDENT, THANK YOU VERY MUCH, THANK YOU FOR BRINGING THE FIRST TEAM WITH YOU >> REALLY, THANKS FOR THIS OPPORTUNITY AND WE WILL COME BACK WITH OR WITHOUT DENNIS! >> IF YOU HAVE ANY PROBLEM WITH SNOW REMOVAL, YOU KNOW WHO TO CALL! >> HE ALREADY DID! >> THANK YOU WE HAVE A STORM BRIEFING BUT BEFORE THAT DAVID HAS GOOD

NEWS REGARDING THE IMPACT CALL CENTER >> THANK YOU MAYOR, COUNCIL, I’M PROUD TO HAVE OUR IMPACT CALL CENTER HAS RECEIVED RECOGNITION FROM APPLICABLE TECHNOLOGY INSTITUTE AND THE NATIONAL LEAGUE OF CITIES AS THE CITIZEN-ENGAGED COMMUNITY THAT’S AN AWARD THEY PUT OUT ONLY 18 CITIES NATIONWIDE WE ARE THE ONLY CITY IN VIRGINIA AND ONLY TWO CITIES IN OUR POPULATION CATEGORY OF 150,000-300,000 SO THIS RECOGNIZES A MULTI-CONTACT CENTER WE HAVE 13 CITIZEN SERVICE ADVISERS, AND LAST YEAR THEY TOOK 130,000 CALLS EACH ONE OF THEM, 10,000 CALLS APIECE THAT’S A LOT OF CALLS FROM CITIZENS FOR SERVICES AND ISSUES, AND WE ARE PROUD TO ADVOCATE ON THEIR BEHALF I DO HAVE IN THE AREA — SITTING OVER THERE ON THE BACK ROW, LIMA MANAGES THE CALL IMPACT CENTER AND SHE IS THE REASON WHY MY JOB IS TO KIND OF KEEP EVERYBODY ELSE AWAY SO THEY CAN DO THEIR GREAT WORK, BUT I WANTED TO SAY THANK YOU VERY MUCH FOR SUPPORTING US, AND MAKING IT POSSIBLE WE WERE ABLE TO ACHIEVE THIS RECOGNITION, AND WE ARE HERE TO SERVE THE CITIZENS, AND MAKE THE PROCESS AS SEEMLESS AS POSSIBLE WE DO THAT WITH A VARIETY OF TOOLS ONE OF THE THINGS THAT’S INTERESTING ABOUT OUR CENTER, WE ARE ONE OF THE FEW ON THE LIST THAT DON’T HAVE A COMMERCIAL, WHAT’S CALLED A CITIZEN COALITION MANAGEMENT SYSTEM WE BUILT IT IN-HOUSE THAT SAVED THE CITY ABOUT HALF A MILLION DOLLARS AND WE ALSO DO THIS WITHOUT THE ACTUAL 311 NUMBER WE ARE THE ONLY ONE ON THE LIST THAT DOESN’T PAY THE PHONE COMPANY TO ACTUALLY ROUTE CALLS THROUGH THE 311 SYSTEM WE THINK OUR NUMBER WORKS REALLY WELL, GIVEN THE VOLUME THAT WE HAVE, AND WE ARE ALWAYS LOOKING FOR WAYS TO IMPROVE AND DO A BETTER JOB SO WITH THAT, I JUST WANTED TO SAY THANK YOU >> I JUST WANT TO SAY CONGRATULATIONS TO YOU I COULD TELL YOU FROM WHEN I FIRST JOINED CITY COUNCIL AND THE AMOUNT OF COMPLAINTS THAT CAME IN, AND JUST WHAT WE DON’T GET NOW, AND IT’S ALL BECAUSE OF YOUR LEADERSHIP AND HELIMA IS OUTSTANDING IN FACT SOMETIMES I DON’T EVEN GO THROUGH WINTER, I JUST SEND IT TO HELIMA AND SHE IS RESPONDING SOMETIMES AT 11:00 AT NIGHT, EVEN THOUGH I’M NOT EXPECTING HER TO, AND I KNOW MARCUS, YOU THINK YOUR LEGACY WILL BE CLEANING UP BUDGET STUFF BUT I THINK IT’S MORE THIS, TO BE HONEST THE CITIZENS HAVE RECOGNIZED THE CHANGES AND QUICK RESPONSES AND IT’S REALLY OUTSTANDING, WHAT YOU GUYS HAVE DONE, SO CONGRATULATIONS ON THAT >> THANK YOU >> I WAS GOING TO SAY THE SAME THING A NUMBER OF CALLS HAVE GONE DOWN, BUT MORE IMPORTANTLY THE AVAILABILITY OF CITIZENS TO GET A RESPONSE OR FEEL LIKE THEY CAN CALL BACK AND GET AN UPDATE, IT WAS ALL LIKE BEFORE PEOPLE MADE COMPLAINTS OR CITIZENS MADE COMPLAINTS AND IT WAS LIKE THEY WENT INTO A BLACK HOLE AND NOBODY COULD TRACK IT OR TELL THEM WHAT HAPPENED, NOBODY COULD — IT WAS LIKE THEY DIDN’T GET ANYTHING THAT’S REALLY APPRECIATED AND I’VE HEARD HELIMA DO PRESENTATIONS AND SHE IS ENTHUSIASTIC ABOUT GETTING PEOPLE — NO MATTER WHAT IT IS, CALL US AND LET US KNOW, AND SO IT’S REALLY, REALLY — IT’S MADE A HUGE DIFFERENCE >> THANK YOU >> AND YOU KNOW, WE LOOK AT TWO SETS OF CUSTOMERS NOT ONLY ALL THE RESIDENTS AND CITIZENS OF NORFOLK, BUT ALSO ALL OF OUR INTERNAL OUR JOB IS TO HANDLE THOSE CALLS AND PROVIDE THAT FEEDBACK AND TRACK THE REQUESTS SO THAT ALL THE PEOPLE THAT WORK IN THE DEPARTMENTS CAN GET THE WORK DONE SO WE ARE TRYING TO REMOVE THAT OVERHEAD FROM THEM, CONSOLIDATE IT, AND HANDLE THE COMMUNICATION AND LET PEOPLE DO THEIR JOB SO WE REALLY HAVE TWO AUDIENCES WE SERVE, AND WE’RE PROUD TO SERVE THEM >> AND THE CITIZENS ARE REALLY EXCITED TO KNOW THAT YOU ARE TRACKING IT HELIMA CAN CALL ME BACK, WHAT’S THAT LADY’S NAME AGAIN? >> IT’S MISS HELIMA, SHE IS REALLY, REALLY NICE AND THAT YOU TRACK ALL THE CALLS THAT THEY SEND IN TO YOUR CENTER THAT’S THE WONDERFUL THING AND THAT IS NOT LOST THEY GET FEEDBACK FROM YOU >> WHAT MANY OF YOU MAY NOT REALIZE, HELIMA IS BECOMING RECOGNIZED ACROSS THE COUNTRY AS ONE OF THE TOP MANAGERS OF THESE TYPES OF CENTERS, AND SHE WILL BE AT AN INTERNATIONAL CITY AND COUNTY MANAGEMENT ASSOCIATION 311 CONFERENCE SHE IS ON THE LEADERSHIP COMMITTEE, SHE DOES A NUMBER OF PROGRAMS SO MANY CITIES LOOK TO HELIMA AND TO THE NORFOLK PROGRAMS >> DAVE, WE REALLY DON’T ADVERTISE HER THAT MUCH

BECAUSE NOW THEY’RE GOING TO STEAL HER >> HOW MUCH DO YOU WANT TO PAY HER! >> THAT’S GREAT >> THANK YOU DAVE THANK YOU >> IT’S A LITTLE EARLY TO TALK ABOUT WHAT YOUR LEGACY IS GOING TO BE! >> THAT’S A WARNING! >> IT’S NOT SNOW REMOVAL! >> ALL RIGHT GOOD EVENING MAYOR, COUNCIL, I TOO WILL BE SHORT AND BRIEF I ALREADY HAVE THESE DOWN I’M LIMITED BY THE CLOCK I WILL GO THROUGH THIS QUICKLY AND HIT THE HOT SPOTS AS YOU KNOW WE HAD A WINTER WEATHER EVENT, SNOW-RELATED IN TERMS OF ACCUMULATION, NOT A BIG DEAL, JUST OVER 3 INCHES, ABOUT 3 1/2 INCHES OF SNOW LAST YEAR AT THIS TIME WE WERE DEALING WITH OVER A FOOT SO NONETHELESS, IT WAS AN OPPORTUNITY FOR US TO GO THROUGH OUR PROCESSES, CONTINUING TO BUILD OUR RELATIONSHIPS, AND GO THROUGH ALL THE PARTICULAR SCENARIOS AND LESSONS LEARNED FROM LAST YEAR THE MORE CANTANKEROUS PART OF THIS ISSUE WAS THE TEMPERATURES, THE SNOW AND ICE WOULDN’T MELT WE HAD TEMPERATURES ON THE NEGATIVE DURING SOME OF THE WIND CHILLS WHICH REALLY MADE IT HARD FOR THE SNOW AND ICE TO MELT WHICH, AGAIN, MADE IT TO HAZARDOUS DRIVING CONDITIONS FOR BOTH THE SCHOOLS AND WORKERS AND EVERYONE ELSE THAT IS THE BIGGEST PART POWER OUTAGE, FANTASTIC AT ONE POINT I LOOKED AND IT WAS NINE, ONE TRANCE FORMER OUT IN OCEAN VIEW, ANOTHER TIME AT 120, AN HOUR LATER, THAT WAS FIXED, THE VIRGINIA POWER DID AN OUTSTANDING JOB WITH THAT AND WE DIDN’T GET THE PRECIPITATION STUCK ON THE LIMBS AND LINES AS EXPECTED WITH THE FREEZING RAIN WE WERE FORTUNATE WITH OUTAGES, AND ACCIDENTS, 60 WITHOUT INJURIES AND FOUR WITH, SO THE 911 CENTER WAS TRACKING THAT INFORMATION I SCRIP TO THE CHRONOLOGY WE KNOW THAT PRESIDENT’S DAY WAS WHEN WE FIRST STARTED GETTING THE SNOW WE STARTED GETTING THE GOVERNOR’S DECLARATION OF AN EMERGENCY THAT AFTERNOON, AND THEN TUESDAY THROUGH FRIDAY IS WHEN WE GOT THE SNOW, AND WE STARTED PACKAGING THE PRODUCTS FOR THE ROAD CLEARING AND THE ICE CREWS AND THE LIKE LET ME SKIP PAST THIS COMMAND AND CONTROL THIS IS REALLY WHERE I WANT YOU TO FOCUS ON COMMAND AND CONTROL ELEMENT THIS PERTAINS TO THE OVERARCHING STRATEGY, BUT ALSO AS IT PERTAINS TO THE — >> [INAUDIBLE] >> I WILL ALWAYS REFER TO TML IT’S NOT JUST THE CITY NOT FOR PROFIT, HIGHER EDUCATION AND MILITARY IF NORFOLK STATE WERE STILL HERE, THEY DID A FANTASTIC PARTNERS, CHIEF BRYCE AND HIS TEAM, OLD DOMINION UNIVERSITY, NAVY MID ATLANTIC, NAVAL STATION NORFOLK, OPERATION BLESSING WITH JODY AND HER TEAM, ALL THESE FOLKS AT A MINIMUM WERE ON THE PHONE, TALKING ABOUT WHAT WE ARE EXPERIENCING, WHAT IS EXPECTED IT’S MOVING BEYOND MERE COLLABORATION AND MORE IN TERMS OF COORDINATION, MAKING SURE WE HAVE A SMOOTH EFFORT, AND THIS TIME, WHAT WE ARE GOING TO GET ON THURSDAY AND I’LL CERTAINLY TALK ABOUT THAT IN A MINUTE ROADS, AGAIN, YOU SEE THE EQUIPMENT THAT WE HAVE IN TERMS OF THE PERSONNEL, THE PLOWS, THE SPREADERS, THE PICKUPS, FRONT END LOADERS, BACK HOES AND CONTRACTOR SUPPORT WHICH WE HAD IN DOWNTOWN AND LESSON LEARNED FROM LAST YEAR, A REEVALUATION OF WHAT THE PRIMARY ROUTES ARE THERE’S ALWAYS PRIMARY AND SECONDARY LAST YEAR THERE WERE LESSONS LEARNED IN WORKING WITH THE ROAD TRANSIT, NORFOLK SCHOOLS TO MAKE SURE PRIMARY ROUTES REFLECTED THEIRS, THAT WE ARE ALL DOING THAT IN ONE SYNERGISTIC EFFORT >> JIM, IS THAT ENOUGH PLOWS? >> IF WE GO BACK TO THAT SLIDE, I READ LIKE VIRGINIA BEACH IS LIKE 33 OR SOMETHING, AND THEY WEREN’T TALKING ABOUT SMALL ONES WE HAVE NINE? >> MAY I DEFER ON THAT? >> DO WE NEED MORE? >> ARE THEY WORKING? >> YES >> NINE FOR ACCOMMODATIONS — >> [INAUDIBLE] >> THERE ARE SPREADER-ONLY TRUCKS, WE HAVE A COMBINATION OF ABOUT 15 >> DO WE NEED MORE? >> THAT’S 22 >> RIGHT, DO WE NEED MORE TRUCKS? >> THESE ARE — >> THAT’S WHAT’S IN THE PICTURE, RIGHT? >> RIGHT >> THE LITTLE TRUCK IN THE — >> YEAH, BUT THE OTHER ONE, TOO >> THERE ARE NINE OF THOSE THERE’S ONLY NINE OF THE BIG ONES, AND THERE’S SEVEN OF THE LITTLE ONES, RIGHT? SO NOBODY IS ANSWERING MY QUESTION DO WE NEED MORE? >> WE HAVE AN EXPECTATION TO BE ABLE TO DO PRIMARY ROADS AND SECONDARY ROADS WITH THE EQUIPMENT WE HAVE DEPENDING UPON THE AMOUNT OF SNOW, THE TYPE OF SNOW, WITH ICE, DEPENDS UPON HOW LONG IT WILL TAKE TO RECOVER FROM THAT OPERATION WE HAVE A SMALL NUMBER OF EQUIPMENT TO HANDLE IT VIRGINIA BEACH, THEY HAVE TWICE AS MANY ROADS, AND

TWICE AS MANY TYPES OF EQUIPMENT >> BUT NEWER ROADS, TOO, SO THEY ARE WIDER I UNDERSTAND THAT >> YOU WOULD BE A GOOD POLITICIAN BECAUSE YOU STILL HAVEN’T ANSWERED MY QUESTION DO WE NEED MORE IS THERE — >> MAYBE WE DON’T KNOW THE ANSWER >> PROBABLY IS — >> MARCUS >> HE IS ANSWERING IT >> WHAT IF THEY BREAK DOWN I KNOW WE HAVE SOME EQUIPMENT ISSUES IN THE PAST I MEAN — >> SURE I THINK — SOMEBODY CAN HELP ME OUT HERE IF I’M MISSPEAKING I THINK IT’S A COMBINATION OF EQUIPMENT AND PEOPLE SO WE WERE EVEN DOWN MAYBE 20 PERCENT OF STAFF, SO EVEN IF AHEAD, EQUIPMENT, TO WHAT EXTENT AM I GOING TO HAVE THE STAFF TO DO IT, AND WE GIVE 12 HOUR SHIFTS, SO SOMEWHERE IN THERE IS A DISCUSSION WE HAVE TO HAVE, AND THAT IS WHAT IS GOING TO BE — THE AMOUNT OF EQUIPMENT WE HAVE, FOR EVENTS LIKE THIS >> OKAY IT’S POSSIBLE TO HAVE THE PRIVATE SECTOR ON STANDBY AT PREDETERMINED RATES TO BRING IN PEOPLE TO DO OUR ROADS, LIKE CONTRACTORS, PAVERS, ASPHALT ROADS, THAT SUPPLEMENT US, RATHER THAN MAKING A HUGE CAPITAL INVESTMENT IN THIS EQUIPMENT WE MAY NOT USE FIVE YEARS AND YOU MIGHT NEED IT TWICE AS MUCH FOR ONE YEAR IT’S A FINE LINE, SAME AS THE PRIVATE SECTOR DO YOU UPGRADE AND GO FOR SPECIFIC EVENTS, OR DO YOU PREPARE TO SUPPLEMENT WHAT YOU HAVE WITHOUT MAKING THE CAPITAL INVESTMENT >> I WANT TO AGREE WITH YOU, THAT THAT IS THE QUESTION, AS WELL AS THERE ARE THINGS THAT WE CAN DO THAT MAY NOT BE AS ENVIRONMENTALLY FRIENDLY, THAT WE WOULD LIKE AS A CITY SO THERE ARE SOME THINGS THAT WE CAN DO, BUT THERE ARE SOME TRADEOFFS IN TERMS OF THE STAFFING AND THE CONTRACTS, OR THE KIND OF CHEMICALS WE PUT OUT >> BUT DO WE HAVE PEOPLE IN THE PRIVATE SECTOR THAT WE CAN CALL ON >> WE DO VERY >> I UNDERSTAND, BUT IS IT MORE EXPENSIVE — HAVE WE LOOKED AT IT VERSUS THE CAPITAL INVESTMENT TO HAVE EQUIPMENT THAT COULD — WE COULD SIT FIVE YEARS, WE COULD BUY 10 MORE PLOWS AND SIT FIVE YEARS AND NOT USE THEM >> AND WE’VE HAD THAT EXPERIENCE >> WE’VE BEEN — YOU KNOW, I HAD A COMPETITOR THAT BOUGHT ALL THIS EQUIPMENT AND DIDN’T USE IT FOR EIGHT YEARS >> AND ALSO, A LESSON LEARNED FROM LAST YEAR, WORKING WITH THE VIRGINIA BEACH OPERATION CENTER, AND CHESAPEAKE AS SWELL, WE ARE NOT ALL INDIVIDUALLY GETTING CONTRACTORS BUT LEVERAGING, GETTING ECONOMIES OF SCALE FOR WHAT WE DO GET >> JUST FOR CONTEXT, NUMBER ONE, THIS YEAR, WHAT WE DID WITH NOT ONLY IN OPERATIONS WHICH THEY DID PURCHASE, BUT ALSO — >> [INAUDIBLE] >> WE TOOK $4500, ABLE TO PUT THE FORWARD TOWARDS AN F150 AND INCREASE THE FLEET, SO THEY COULD AUGMENT THAT EACH ROUTE THAT YOU SAW ON THE PREVIOUS SLIDE ACTUALLY HAS A CREW THAT GOES OUT SIMULTANEOUSLY ALL THE PRIMARY ROUTES HAVE CREWS THAT ARE ASSIGNED TO SPREADER AND AT A MINIMUM PICKUP WITH A BLADE ON IT TO MAKE SURE THEY ARE HIT SIMULTANEOUSLY IF THAT SHOULD CHANGE >> I HAVE SLIDES TO TALK ABOUT THE FANTASTIC WORK THAT C HAWK AND SARAH AND MIKE AND OUR FRIENDS AT SALVATION ARMY, UNION MISSION, THE NORTHWEST PROGRAM, ALL THEY’VE DONE IN TERMS OF COORDINATION, INFORMATION SHARING AND PROVIDING FOR OUR HOMELESS POPULATION AND THOSE LESS VULNERABLE LIKEWISE SLIDES FOR HILEMA AND HER GREAT WORK, THE INFORMATION THAT WENT OUT THROUGH OUR WEBSITE, FACEBOOK, SOCIAL MEDIA AND THE LIKE, BUT I GUESS — I WILL PROVIDE ALL OF THAT TO YOU IN SHORT ORDER, ALONG WITH WHAT WE ARE GOING TO CONTINUE DOING DURING THIS NEXT STORM THAT WE ARE EXPECTED TO GET, WHICH THE WEATHER SERVICE SAID IT WAS UP TO 6 INCHES FOR US ON THURSDAY SO WE WILL WORK THROUGH THAT BUT REALLY FOR THE TIME THAT I HAVE LEFT, I DO WANT TO SHOW APPRECIATION TO JODY GETTIS OF OPERATION BLESSING THEY TRULY WERE A BLESSING TO US, OUR WARMING SHELTERS, OUR SNOW BUDDY PROGRAM WHICH GOT OVER 5000 LIKES ON FACEBOOK, THE THINGS THEY’VE DONE FOR THE HOMELESS IN TERMS OF SECURING, PACKAGING AND DELIVERING WEATHER KITS FOR THE HOMELESS POPULATION, THEY ARE A TREMENDOUS PARTNER TO THE CITY OF NORFOLK AND REST OF THE REGION AND THE ONES WHO PROVIDED YOUR MEAL TONIGHT WITHOUT FURTHER ADIEU, I’D LIKE TO PUT A FACE WITH THE NAME OF JODY GETTIS AND THANK YOU EVERYTHING — THANK YOU FOR EVERYTHING THAT OPERATION BLESSINGS HAS DONE FOR US >> [APPLAUSE] >> WELL, FIRST OF ALL, OBVIOUSLY YOU GUYS KNOW WE ARE THE HUMANITARIAN ARM OF CHRISTIAN BROADCASTING NETWORK AND I REPRESENT THE RELIEF PROGRAMS AND FOR US WE WORK ALL OVER THE WORLD AND MY TEAM WORKS ALL OVER THE UNITED STATES WE ARE ON THE SCENE OF A DISASTER WITHIN 24 HOURS, SO FOR US IT’S EVEN MORE IMPORTANT TO BE PRESENT HERE AT HOME AND WE SO ENJOY WORKING WITH THE CITY OF NORFOLK, JIM AND HIS TEAM, THAT DO A STELLAR JOB, AND THE SNOW BUDDY PROGRAM HAS REALLY TURNED INTO A REALLY IMPACTFUL AND MEANINGFUL PROGRAM THE WORD BUDDY SOUNDS VERY, LIKE, OH THAT’S THE NICE THING THEY DO FOR THESE ELDERLY PEOPLE THAT WE’VE HELPED, WE’VE HELPED OVER 100 RESIDENTS AND FAMILIES DURING THIS SNOWSTORM, AND WE ARE GOING AND SHOVELING DRIVEWAYS, MAKING IT POSSIBLE FOR HANDY RIDE TO GET IN TO PICK UP

PEOPLE HANDICAPPED, BUT THE PEOPLE THAT WE ARE HELPING ARE PEOPLE WHO NEED CHEMO TREATMENT, CANCER TREATMENT, THEY NEED RADIATION, DIALYSIS I CAN’T TELL YOU HOW MANY ELDERLY PEOPLE, AND YOU KNOW, I’M GOING TO GET IN TROUBLE SAYING AGES, BUT HOW MANY 90 SOMETHING-YEAR-OLDS, 80 SOMETHING YEAR OLDS IN THE COMMUNITY THAT NEED HELP, EVEN A 100-YEAR-OLD ELDERLY LADY AND I HAVE OTHER PEOPLE THAT ANSWER THE PHONES BUT ONE DAY I PITCHED IN AND THEY WERE RINGING OFF THE HOOK TO HEAR THE WEAK VOICES TELL US HOW MUCH THEY NEED HELP, YOU KNOW, AND THEY CAN’T GET TO THEIR CANCER TREATMENT, THAT THEY HAVE NO FAMILY LEFT BECAUSE THEY’VE ALL DIED AND OUTLIVED THEM AND THEY NEED SOMEBODY TO COME AND HELP THEM AND ONE LITTLE OLD LADY, I’LL NEVER FORGET THE PHONE CALL FOR PROBABLY THE REST OF HIGH LIFE, EVEN THOUGH WE CALL IT THE SNOW BUDDY PROGRAM, SHE TOLD ME WITH A WEAK AND FRAIL VOICE, SHE SAID MAN, IF YOU COULD COME HELP ME I SURE WOULD APPRECIATE IT I DON’T KNOW WHAT THAT PROGRAM IS CALLED, THE SNOW RESCUE PROGRAM, AND YOU COULD BARELY HEAR HER, BUT FOR HER IN HER MIND AND THESE ELDERLY PEOPLE, THE PEOPLE WHO YOUNG AND OLD ALIKE NEED TO GET TO A CANCER TREATMENT, DIALYSIS AND ALL OF THAT, FOR THEM IT WAS A RESCUE PROGRAM, SO I REALLY WANT YOU GUYS TO KNOW, THE GREAT WORK, NOT JUST THAT OPERATION BLESSINGS IS DOING, BECAUSE LIKE JIM SAID, HE IS REALLY CHAMPIONING TEAM NORFOLK, AND WE USE THAT AT REGION AND CBN FOR DECISION MAKING, BUT THE UNIFIED APPROACH WITH THE CITY, US AS THE PRIVATE SECTOR, THE WHOLE TEAM APPROACH IS REALLY MAKING A BIG DIFFERENCE, AND THE MAJORITY OF OUR CALLS CAME IN FROM NORFOLK AND I’M HAPPY TO TELL YOU EVERY HIGH PRIORITY, DIALYSIS, CANCER, ALL THAT, EVERY ONE OF THOSE CALLS WERE ANSWERED, AND THEY WERE SHOVELED OUT, DUG OUT, AND ALL OF THAT SO MY DIG PUSH WOULD BE WE NEED VOLUNTEERS, SO IF YOU KNOW PEOPLE WHO CAN PICK UP A SHOVEL AND COME HELP US, IT REALLY IS MORE THAN JUST A NICE PROGRAM IT’S RESCUING PEOPLE WHO ARE IN NEED SO THANK YOU, CITY OF NORFOLK WE REALLY APPRECIATE YOU GUYS, AND LOVE WORKING WITH YOU I DON’T KNOW IF YOU GUYS REMEMBER SPARTAN VILLAGE WAY BACK WHEN WE HELPED YOU GUYS REBUILD 40 SOMETHING HOMES BUT AGAIN, WE LOVE SERVING HERE AT HOLE AND WE’RE HERE TO SERVE NORFOLK AND THE AREA SO THANK YOU FOR SUPPORTING US >> [APPLAUSE] >> IF THERE ARE NO QUESTIONS, I’LL CERTAINLY HAVE THAT REPORT TO YOU IN SHORT ORDER, WITH ALL THE DETAILS, LESSONS LEARNED AND IMPROVEMENT ITEMS >> OKAY >> [INAUDIBLE QUESTION] >> IS IT POSSIBLE MAYBE THAT WE HAVE SOME KIND OF GENERAL POLICY IN PLACE REGARDING TRASH PICKUP WHEN WE HAVE INCLEMENT WEATHER? IF WE HAVE — LIKE IF YOUR DAY IS ON MONDAY, AND THERE IS A SNOWSTORM, A BLIZZARD, A NOREASTER OR WHATEVER, THAT YOU CAN LEAVE IT OUT UNTIL FRIDAY AND WE WILL GET IT? AND THAT WAY, THE PEOPLE KNOW THEY ARE NOT — IT DOESN’T HAVE TO BE, YOU KNOW — WE DON’T HAVE TO WORRY ABOUT TRYING TO LET PEOPLE KNOW, IF YOU CALLED IN A TRASH PICKUP, A BULK PICKUP, JUST LEAVE IT THERE, AND YOU HAVE THAT WEEK, WHATEVER THE — YOU KNOW, WHATEVER THE TIME FRAME IS, AND WE WILL GET IT YOU DON’T HAVE TO WORRY ABOUT IT, NOBODY IS GOING TO HARASS YOU IT WOULD JUST BE A GENERAL POLICY AND YOU DON’T HAVE TO WORRY ABOUT RESCHEDULING AND ALL THAT JAZZ >> OKAY >> WE NEED AN INVESTIGATION TO MAKE A DECISION LIKE THAT >> WE DO HAVE OUR INITIAL PROGRAM, THE REVERSE NUMBER ONE WE ARE LIMITED BY REGULATIONS IN TERMS OF WHAT WE SEND OUT TO LAND LINE NUMBERS THOSE ARE LIFE SAFETY MESSAGES IF THERE’S A HAZARDOUS MATERIALS BILL, AN ACTIVE SHOOTER, SOMETHING LIKE THAT, WE CAN SEND THE MESSAGES BUT OTHERWISE THERE’S A SUBSCRIPTION BASE, TOMORROW IS TRASH PICKUP AT WHATEVER TIME WE’RE GOING TO DO WARMING SHELTERS HERE, COMMODITY DISTRIBUTION THERE WE WILL SEND IT OUT IF FOLKS SIGN IN AND I WILL SEND YOU THE INFORMATION AND THAT WAY WE CAN GET THE INFORMATION OUT TO CELL PHONES AND EVERY WAY POSSIBLE >> OKAY I THINK WE’RE GOING TO HAVE TO GO THANK YOU JIM, APPRECIATE it