Live: The President's Town Hall

[CAPTIONER STANDING BY] [CAPTIONER STANDING BY] [CAPTIONER STANDING BY] [CAPTIONER STANDING BY] ≫ DAWN JEFFRIES: GOOD AFTERNOON I’M DAWN JEFFRIES I’M THE MODERATOR OF OUR TOWN HALL WITH VIRGINIA TECH PRESIDENT TIM SANDS WELCOME TO YOU ALL THANK YOU FOR JOINING US THIS IS OUR SECOND LIVE WEBINAR AS ALWAYS, WE’RE RECORDING THE SESSION AND WE’LL MAKE THAT AVAILABLE TO YOU FOR VIEWING AFTERWARD THROUGHOUT THE NEXT 45 MINUTES, WE’LL TALK ABOUT AND FOCUS ON QUESTIONS OF CONCERN FOR NEW AND RETURNING UNDERGRADUATE STUDENTS IN THIS COVID-19 PANDEMIC WE’RE JOINED BY VICE PROVOST RACHEL HOLLOWAY, VICE PRESIDENT OF STRATEGICIC INITIATIVE, MENAH CLARKE, AND VICE PRESIDENT OF STUDENT AFFAIRS, FRANK SHUSHOK WE’LL TALK ABOUT A LOT OF THE QUESTIONS THAT MANY OF YOU ARE ASKING AND TAKING QUESTIONS THROUGHOUT THIS WEBINAR CONTINUE TO SEND YOUR QUESTIONS AND WE’LL GET TO AS MANY AS WE CAN PRESIDENT SATURDAYS, WOULD YOU LIKE TO START US OFF? ≫ PROFESSOR: THANK YOU, DAWN I WANT TO WELCOME EVERYBODY TO THIS STUDENT-FOCUSED TOWN HALL I WOULD LIKE TO EXPRESS OUR HOPE THAT YOU AND YOUR FAMILY AND FRIENDS ARE WELL AND SAFE THIS IS A CRISIS THAT IS GOING TO IMPACT EVERYONE IN SOME WAY, DIRECTLY OR INDIRECTLY WE’RE HOPEFUL FOR THE BEST MOST OF YOU ARE DOING WELL WE LOOK FORWARD TO YOUR QUESTIONS AND LOOKING FORWARD TO THE OPPORTUNITY TO TRY TO ANSWER THOSE QUESTIONS I WANT TO THANK THOSE ON THE FRONT LINES, HEALTH CARE WORKERS, FIRST RESPONDERS, PEOPLE WHO MAKE SURE THEIR FOOD SUPPLY IS SAFE THAT THEY’RE REALLY OUT THERE DOING THE WORK THAT WE ALL NEED THEM TO DO TO KEEP OUR SOCIETY RUNNING AND KEEP US HEALTHY AND SAFE SO I WOULD LIKE TO ALWAYS ACKNOWLEDGE THEM, BECAUSE WHILE WITHOUT THEM, WE WOULD REALLY BE IN TROUBLE SO, THANK YOU TO THOSE WHO ARE DOING THAT VERY IMPORTANT WORK I WOULD LIKE TO THANK OUR FACULTY, STAFF, ALUMNI, AND EVERYONE AROUND THE CAMPUS FOR ADHERENCE TO THE PUBLIC HEALTH GUIDELINES IT’S AMAZING WATCHING HERE IN BLACKSBURG, ESPECIALLY, WHERE I SPEND MOST OF MY TIME NOW, THE ADHERENCE TO THESE GUIDELINES, THE — THE PHYSICAL DISTANCING THAT PEOPLE ARE PRACTICING, THE STAYING AT HOME WHEN EVER POSSIBLE THE WEARING OF MASKS LIKE THIS ONE WHEN YOU CAN’T SOCIAL DISTANCE IT’S EXTRAORDINARY IT’S HELPED THE OUTBREAK AT BAY TO LARGE EXTENT IN OUR BLACKSBURG AREA OF MONTGOMERY COUNTY OTHER AREAS WHERE VIRGINIA TECH IS PRESENT, IT’S BEEN TOUGHER FOR HIGHER-DENSITY POPULATION, IT’S ALWAYS GOING TO BE TOUGHER BUT THE SOCIAL DISTANCING AND THE PHYSICAL DISTANCING, IF YOU WILL, IS MAKING A HUGE DIFFERENCE FOR VIRGINIA SO, THANK YOU I’D SAY THE DEFINING WORD FOR WHAT WE’RE EXPERIENCING, ESPECIALLY WITH OUR STUDENTS, IS DISRUPTION

OUR SENIORS HAVE MISSED OUT ON THE — ON THE END OF THEIR ACADEMIC YEAR IN BLACKSBURG OR WHEREVER THEY WERE PLANNING TO BE THIS LAST COUPLE OF MONTHS THEIR TIME AT VIRGINIA TECH THAT’S DISAPPOINTING FOR EVERYONE IT’S DISAPPOINTING FOR FACULTY AND STAFF WHO HAVE THE VICARIOUS EXPERIENCE THROUGH OUR SENIORS OF WHAT IT’S LIKE TO FINISH YOUR DEGREE AND TO BE TOGETHER DURING THAT PERIOD AND THAT IS NOT POSSIBLE PHYSICALLY BUT WE’RE DOING EVERYTHING WE CAN TO MAKE SURE THAT THERE IS A SENSE OF COMMUNITY THROUGH THE VIRTUAL MODES THAT WE HAVE THROUGH THE REMAINDER OF THIS ACADEMIC YEAR VIRTUAL CONVENTION IS GOING TO BE WONDERFUL IT’S NOT A GREAT REPLACEMENT FOR COMMENCEMENT BUT WE HAVE A GREAT LINEUP OF SPEAKERS YOU CAN HEAR FROM CAMILLE SHRIER, BUD FOSTER, AND NICKY GIOVANNI AND EXPERIENCING AS MUCH OF THE POSSIBLE IN PERSON EXPERIENCE IS OUR COMMENCEMENT CEREMONY IN LANGE STADIUM STAY TUNED FOR THAT I HOPE YOU ALL CAN PARTICIPATE IN THAT I’M GLAD WE’LL HAVE FAMILIES AND FRIENDS THAT CAN PARTICIPATE IN THAT THAT COULDN’T HAVE MADE A TRIP TO BLACKSBURG ANYWAY SO, IT WILL BE AN EXTRAORDINARY EXPERIENCE BUT, WE KNOW IT’S NOT A SUBSTITUTE WE LOOK FORWARD TO HAVING OUR SENIORS BACK ON CAMPUS WHEN EVER WE CAN AND WE’LL KEEP YOU IN TUNE ON THAT WE HAVE ANNOUNCED A SEPTEMBER 26 FOOTBALL GATHERING, TAILGATE THAT WILL BE WONDERFUL IF WE CAN PULL IT OFF WE’RE STILL WAITING TO SEE HOW THE PANDEMIC DEVELOPS AND WE’RE HOPEFUL WE CAN GET BACK TOGETHER IN THE FALL IN NUMBERS CERTAINLY WE HAVE THE COMMENCEMENT CEREMONY THAT WE’RE OPENING TO BE ABLE TO PULL OFF IN PERSON WHICH IS A CLASS OR 2020 FOR THE MOST PART AND WE’RE HOPING THOSE WHO GRADUATED IN MAY TO COME FORWARD AND PARTICIPATED IN THAT AND IN THE FOLLOWING, MAY, 2021 CEREMONY I KNOW IT’S DISRUPTIVE YOU’RE MISSING AND NOT JUST THE SENIORS BUT EVERYBODY IS MISSING THE CAMPUS COMMUNITY SERIES APRIL IS AN INCREDIBLE MONTH WE MISS THE BIG GATHERINGS ON THE DRILL FIELD WE’LL BE BACK WE LOOK FORWARD TO WELCOMING YOU BACK SOME OF YOU HAVE MISSED OUT ON SUMMER INTERNSHIPS OR AT LEAST UP IN THE AIR AND WE’RE LOOKING FORWARD TO FINDING SOLUTIONS FOR YOU AND HELPING OUT IN THAT FOR THOSE OF YOU WHO HAD STUDENT WAGE JOBS, WE HAD THE STUDENT EMERGENCY FUND, THE DEAN OF STUDENTS OFFICE CERTAINLY, MAKE YOURSELF KNOWN TO SOAR, TO THE STUDENTS OFFICE COORDINATING WITH THE FINANCIAL AIDS FOLKS TO MAKE SURE THEY MEET YOUR NEEDS SO, IT’S ONE OF THOSE THINGS WHERE, IT’S A TOUGH TIME BUT HOKIES ARE AMAZING YOU’LL HEAR FROM FRANK SHUSHOK, YOU JUST MET HIM IF YOU DON’T KNOW HIM ALREADY HE WROTE A PIECE ABOUT HOW THE WAY HOKIES SHOW HOPE AND GRIT IT’S TRUE WE’RE AN AMAZING COMMUNITY WE’LL GET THROUGH THIS AND I THINK ACTUALLY BE BETTER FOR IT BUT THAT’S IN THE FUTURE SPEAKING OF THE FUTURE, A LOT OF YOUR QUESTIONS ARE AROUND THE FALL THOSE RETURNING TO VIRGINIA TECH OR NEW HOKIES PLANNING TO JOIN US IN THE FALL, EVERYONE IS WONDERING, WELL, WHAT’S FALL GOING TO LOOK LIKE? AND THE BOTTOM LINE IS IT WILL BE DETERMINED BY THE PUBLIC HEALTH GUIDELINES THAT EMERGE AS WE APPROACH THIS SUMMER AND INTO THE SUMMER TO THE EXTENT THAT — THAT WILL DETERMINE THE EXTENT TO WHICH FALL IS IN PERSON WE’RE HOPEFUL TO HAVE EVERYONE BACK ON CAMPUS, AT LEAST MOST OF YOU, THOSE WHO CAN AND WE’RE LOOKING FORWARD TO MAKING IT AS NORMAL EXPERIENCE IN THE FALL AS POSSIBLE BUT WE REALLY WON’T KNOW WHAT FALL LOOKS LIKE UNTIL WE THINK EARLY JUNE AND WE’RE NOT ALONE IN THIS PRETTY MUCH — CERTAINLY ACROSS VIRGINIA AND ACROSS THE COUNTRY, EVERYONE IS DOING THIS SCENARIO PLANNING, THEY’RE STRESS TESTING THEIR PLANS THEY’RE LOOKING FOR WHAT OPTIONS MIGHT WORK UNDER THESE CONDITIONS OR THOSE CONDITIONS AND WE’LL EXPECT THE OPTIONS WILL CONVERGE OVER THE NEXT COUPLE OF MONTHS AROUND EARLY JUNE, YOU SHOULD BE ABLE TO MAKE SOME FAIRLY CONCRETE ANNOUNCEMENTS AS TO WHAT WE THINK THE FALL WILL LOOK LIKE MY PREDICTION IS THAT WE’LL BE IN PERSON TO SOME DEGREE TO SOME DEGREE WE FOCUSED PRIMARILY TO THE END OF THE SPRING SEMESTER

ON THE POPULATION, ESSENTIALLY, HOW IS OUR STUDENT FACULTY AND STAFF POPULATION AND THE INTERACTION WITH THE COMMUNITY, HOW CAN WE BEST KNOCK DOWN THIS PANDEMIC, FLATTEN THE CURVE, LIMIT THE LENGTH OF IT, AND LIMIT THE EXTENT TO WHICH IT IMPACTS OUR MEDICAL FACILITIES, ESPECIALLY I THINK WE’VE DONE A GOOD TIME OF THAT TIME WILL TELL WE’RE CLOSE TO THE PEAK OF THE PANDEMIC ACCORDING TO SOME OF THE MODELS WE’LL KNOW IN THE NEXT SEVERAL WEEKS WHETHER — HOW EFFECTIVE THAT WORK HAS BEEN BUT AS WE APPROACH THE FALL, WE’LL LOOK AT INDIVIDUALS, WE’LL TAKE A CASE-BY-CASE APPROACH TO THIS TO MAKE SURE THAT EVERYONE IS AS SAFE AND PROTECTIVE AS POSSIBLE THAT INDIVIDUAL MEANS ARE TAKEN CARE OF THAT’S A DAUNTING ACTIVITY WE’RE GOING TO SPEND THE SUMMER PLANNING FOR THAT SO, AGAIN, EXPECT ANNOUNCEMENTS IN EARLY JUNE WE WON’T BE QUIET UNTIL THEN, WE WILL HAVE MANY OPPORTUNITIES FOR PUBLIC CONVERSATION ABOUT HOW OUR OPTIONS ARE NARROWING DOWN, WHAT WE’RE SEEING AS THE FUTURE BECOMES CLEARER BUT I JUST WANT YOU TO KNOW THAT WE’RE ALL WORKING ON THAT AND WE’RE TRYING OUR BEST TO MAKE SURE THAT IT IS THE TRADITIONAL HOKIE EXPERIENCE AS POSSIBLE I WOULD LIKE TO ALSO ACKNOWLEDGE THE LEARNING EXPERIENCE THAT YOU’RE ALL GOING THROUGH RIGHT NOW WHETHER YOU’RE A HOKEY NOW AND ARE DEALING WITH OUR REMOTE INSTRUCTION AND WORKING THROUGH THAT OR WHETHER YOU’RE AN ASPIRATIONAL HOKIE, OR YOU’VE ALREADY COMMITTED, YOU’RE DEALING WITH THE LAST YEAR OF HIGH SCHOOL, A SIMILAR EXPERIENCE, IT’S REMOTE IT’S CHALLENGING E BUT I’M PROUD OF OUR STUDENTS AND FACULTY AND STAFF HOW THEY STEPPED UP TO DEAL WITH THIS CHALLENGE SWITCHING TO THE REMOTE INSTRUCTION WAS DONE ON A PIVOT POINT WE JUST DID IT ALMOST OVERNIGHT IT’S BEEN I’D SAY MUCH MORE SUCCESSFUL THAN A LOT OF US THOUGHT IT WOULD BE BUT IT’S NOT THE WAY WE WANT TO GO FORWARD WE RECOGNIZE THE BENEFITS THAT REMOTE INSTRUCTION OFFERS IN TERMS OF FLEXIBILITY BUT IT DOESN’T REPLACE THE IN-PERSON EXPERIENCE SO, I’D JUST LIKE TO THANK YOU FOR THE WORK THAT YOU’VE DONE TO STAY UP WITH YOUR STUDIES, TO MAKE SURE THAT YOU’RE IN CONTACT WITH YOUR COMMUNITY VIRTUALLY, AND TO LET FACULTY AND STAFF AND OUR OFFICES HERE AT VIRGINIA TECH KNOW WHAT YOU’RE EXPERIENCING SO WE CAN MAKE ADJUSTMENTS FOR THE FUTURE ALSO, I JUST WANT TO MENTION SOME OF THE THINGS WE’RE DOING AND YOU READ ABOUT THIS RECENTLY, I THINK, TO LEVERAGE THE EXPERTISE WE’VE GOT TO EXPANDING IMPACT OF THE ON OUR COMMUNITY WE HEARD ABOUT THE COLLABORATION BETWEEN ENGINEERING AND TB 3D PRINTING FOLKS, AND THE MANUFACTURING PEOPLE THE MACHINE, GETTING THERE TO WORK WE ANNOUNCED THE DEVELOPMENT OF COVID-19 TESTING ON THE CAMPUS, AT THE LIFE SCIENCES INSTITUTE AND ON OUR ROANOKE CAMPUS AT THE RESEARCH INSTITUTE AT VIRGINIA TECH THAT’S THROUGH THE LOCAL VIRGINIA DEPARTMENT OF HEALTH THEY’RE PREPARING TO SCALE TO 1,000 TESTS PER DAY WITH A 24-HOUR BETTER TURN AROUND AND THE INCREDIBLE TALENT AMONG OUR FACULTY, STAFF, STUDENTS, EXPERTISE, IN VIROLOGY, IN GENETICS, IN BIOMEDICAL SCIENCES WE’RE ABLE TO GET THAT AS WELL WE’VE GOT HARRY SONDHEIMER, GO DOWN THE LIST, A WHOLE CAST AND CREW THAT HAVE MADE THIS POSSIBLE SO THANK YOU FOR INGENUITY TO GET THIS FORWARD A COUPLE OF COMMENTS ABOUT OUR HISTORY VIRGINIA TECH IS ALMOST 150 YEARS OLD, WE’RE COMING UP ON OUR US IS KWA CENTENNIAL IN THE NEXT TWO YEARS, WE PERSEVERED THROUGH WORLD WARS, GREAT DEPRESSION, AND TRAGIC LOSS WE’VE COME THROUGH STRONGER IT’S NOT BEEN EASY BUT EVERY ERA WE’VE HAD A CRISIS LIKE THE ONE WE’RE GOING THROUGH NOW HAS RESULTED IN A BETTER VIRGINIA TECH AND IT’S HARD TO SEE THAT IN THE MOMENT BUT I CAN SEE IT THROUGH THE INCREDIBLE RESILIENCE OF OUR COMMUNITY THROUGH THE COMMITMENT TO SERVICE FIRST JUST EXTRAORDINARY ACTS OF SELFLESSNESS TO PROTECT OUR;POPULATIONS AND UNITY, THROUGH THE ASSETS WE HAVE, THE PRIVILEGE WE HAVE IN OUR KNOWLEDGE AND EXPERTISE IN OUR FACILITIES TO MAKE A DIFFERENCE

THANK YOU FOR THAT OUR STRENGTHS ARE ROOTED IN THAT AND ALSO THE COMMITMENT TO THE COMMUNITY AND PRINCIPLES OF COMMUNITY OUTLINE THAT IF YOU HAVEN’T READ THAT LATELY, I ENCOURAGE YOU TO DO THAT I WOULD LIKE TO NOW TURN IT OVER TO DAWN AND OUR SENIOR LEADERS TO START THIS DISCUSSION ON THE STUDENT EXPERIENCE, STUDENT FOCUS ON HOW WE’RE HANDLING THIS PANDEMIC DAWN? ≫ DAWN JEFFRIES: THANK YOU, PRESIDENT SANDS, I JUST WANTED TO LET EVERYONE KNOW THAT ZOOM IS ACTUALLY — I KNOW YOU’RE FAMILIAR WITH IT BECAUSE WE’VE BEEN ON A LOT OF ZOOMS LATELY ZOOM IS EXPERIENCING A FEW DIFFICULTIES SO IF WE FREEZE UP FOR A MOMENT BECAUSE OF THAT, WE’LL GET THROUGH IT AND CONTINUE TO ANSWER YOUR QUESTIONS AND TALK ABOUT STUDENTS THANK YOU, PRESIDENT SANDS THE FOCUS IS ON STUDENTS, UNDERGRADUATE STUDENTS AND HOW WE’RE ALL ADJUSTING EVERYONE FEEL FREE TO CHIME IN BUT, RACHEL, I WANTED TO START WITH YOU BECAUSE WE KNOW THIS IS A CHALLENGING TIME FOR ALL OF US, BUT ESPECIALLY FOR STUDENTS, PARTICULARLY WHEN IT COMES TO TRANSITIONING TO THIS ON-LINE LEARNING ENVIRONMENT IT CAN BE CHALLENGING TO A LOT OF STUDENTS WHO ARE USED TO AND WORK REALLY WELL IN THAT IN-PERSON ENVIRONMENT WHAT CAN STUDENTS DO TO GET SUPPORT IF THEY’RE NOT USED TO THIS WAY OF LEARNING, HOW THEY BEST CAN APPROACH THEIR PROFESSORS? RACHEL, YOU’RE MUTED ≫ RACHEL HOLLOWAY: SORRY IT’S LIKE EVERY VIDEO SPOOF OKAY, STUDENTS THAT’S THE LAUGH FOR THE DAY AS WE THINK ABOUT HELPING STUDENTS, WE TRIED TO WORK QUICKLY TO MOVE ALL RESOURCES ON-LINE IF YOU GO TO ADVISING.VT.EDU, YOU’RE GOING TO TALK ABOUT A SPECIAL LINK TO TALK ABOUT HOW YOU CAN BE SUCCESSFUL IN A VIRTUAL ENVIRONMENT AND YOU’LL FIND ALL KINDS OF TIPS, HIGHLIGHTS, THINGS YOU CAN DO ON YOUR OWN BUT WE WANT TO LET YOU KNOW THERE ARE RESOURCES FOR YOU ON-LINE OUR TUTORING IS ON-LINE, ACADEMIC COACHES ARE ON-LINE THE WRITING CENTER IS AVAILABLE TO YOU WE HAVE LIBRARIANS THERE SO, DON’T HESITATE TO REACH OUT FOR SUPPORT IF YOU FIND ONE OF YOUR CLASSES ARE MULTIPLE AND GIVING YOU SOME CHALLENGES WE ALSO MADE LENGTHS ON THAT SIDE TO OUR HOKIE WELLNESS AREA AND OTHERS WHERE YOU GAIN SUPPORT AS YOU TRY TO NAVIGATE WHAT WE ALL KNOW IS PRETTY CHALLENGING ENVIRONMENT THERE IS A REAL THING CALLED ZOOM FATIGUE I WAS TALKING TO DR. SHUSHOK ABOUT THAT YESTERDAY WE LOOK FOR THOSE TIPS FOR HOW YOU CAN MANAGE YOUR SCHOOL LIFE TO MAKE ALL OF THAT BETTER I THINK THE OTHER THING I SUGGEST YOU DO IS FOLLOW YOUR FACULTIES GUIDANCE SO MANY OF YOU TOLD YOU HOW YOU CAN BEST REACH OUT TO THEM THERE MAY BE THERE ARE MULTIPLE PEOPLE TO REACH OUT TO GRADUATE TEACHING ASSISTANTS, PEER ASSISTANTS, SO USE THOSE FOR RESOURCES SOME PEOPLE ARE HOLDING ZOOM OFFICE HOURS, PLEASE USE THOSE THERE ARE DISCUSSION BOARDS ON CANVAS SITE WE’RE HELPING YOU NAVIGATE THIS E-MAIL STILL WORKS BUT AS YOU KNOW, WE’RE ALL GETTING A LOT OF E-MAILS SO MY ADVICE THERE WOULD BE USE YOUR SUBJECT LINE WISELY MAYBE WRITE “NEED ASSISTANCE FOR” AND NAME THE CLASS SO THE FACULTY MEMBER CAN SEE THAT AND IT WILL POP UP IN THEIR IN-BOX IF YOU NEED ADDITIONAL SUPPORT, IF THAT’S NOT WORK FOR YOU, REACH OUT TO ADVISING@VT.EDU AN E-MAIL ADDRESS THAT WE HAVE MANY PEOPLE MONITORING THEY CAN REACH OUT TO YOU AND, OF COURSE ALWAYS, YOU CAN WRITE TO THE DEAN OF STUDENTS WE CAN FACILITATE AND SUPPORT THAT CONNECTION TO YOUR FACULTY IF YOU NEED IT BUT KNOW WE REALLY DO WANT TO SEE YOU SUCCEED SO ANY IDEAS THAT YOU HAVE, SEND TO US WE’LL CONTINUE TO PROVIDE THOSE RESOURCES ≫ MENA, ALONG THE SAME LINES, PROVIDING SUPPORT, I WANTED TO ASK YOU, AS YOU KNOW, NOT EVERY STUDENT HAS THE SAME EXPERIENCE THERE ARE STUDENTS WHO HAVE DIFFERENT CHALLENGES WHEN IT COMES TO SHIFTING TO ON-LINE LEARNING OR BEING ON CAMPUS IN GENERAL CAN YOU TALK ABOUT THE WORK THAT’S BEING DONE TO HELP DIFFERENTIATE FOR THOSE STUDENTS AND TO GIVE STUDENTS WHO MAY NOT HAVE — WHO MAY HAVE DIFFERENT EXPERIENCES FOR GIVING THEM SUPPORT THAT THEY NEED? ( ≫ SURE, THE WORK WE’RE DOING AROUND INCLUSIVITY AND DIVERSION,

STUDENTS ARE COMING FROM DIFFERENT BACKGROUNDS, DIFFERENT IDENTITIES, DIFFERENT POSITIONALITY DEPENDING ON WHERE YOU’RE FROM, IT MIGHT IMPACT YOUR ABILITY TO BE SUCCESSFUL ON CAMPUS THE PROGRAMS, DIFFERENT OFFICES ON CAMPUS, INCLUDING THE TEAM, THE STAND FOR STUDENT OPPORTUNITY AND THE COMMUNITY AND CULTURAL CENTERS ( STUDENT SERVICES FOR DISABILITY, THE DEAN OF STUDENTS OFFICE THESE ARE ALL RESOURCES FOR STUDENTS WHO MIGHT NEED ADDITIONAL SUPPORT IN ORDER TO BE SUCCESSFUL SO, I THINK GOING BACK TO — I LIKE DR. HOLLOWAY’S SUGGESTIONS I THINK THE BIGGEST ADVICE THAT WE CAN GIVE STUDENTS REACH OUT FOR HELP BECAUSE THERE ARE MANY OF US HERE WHO WANT TO HELP OR ARE ABLE TO HELP WE HAVE THE EXPERIENCES, THE EXPERTISE TO PROVIDE AN EAR TO HELP YOU NAVIGATE SORT OF MAYBE SOME COMPLEX UNIVERSITY STRUCTURES AND SITUATIONS THE DEAN OF SERVICES AND VICE PRESIDENT PROVOST OF STUDENT AFFAIRS HAVE BEEN WORKING TO HEAR STUDENTS WE HAVE OVER 200 STUDENTS WHO HAVE BEEN ECONOMICALLY AFFECTED IN SOME WAY BY THE CURRENT REALITY AND ARE LOOKING FOR HELP AND RESOURCE SO, THE FINANCIAL AID OFFICE HAS BEEN SUCCESS, THE EMERGENCY FUND AND HOPEFULLY THERE ARE NEW RESOURCES COMING IN TO PLAY FOR THE FEDERAL GOVERNMENT THAT SHOULD HELP ALLEVIATE SOME OF THE FINANCIAL PRESSURE WE RECOGNIZE IT’S NOT ALL FINANCIAL A LOT OF IT IS ALSO PERSONAL AND JUST THE DIFFICULTY OF THE CURRENT EXPERIENCE SO DEFINITELY ENCOURAGE STUDENTS TO REACH OUT FOR HELP AND TO SHARE THE CHALLENGES WITH THE FACULTY MEMBERS TO LET THEM KNOW THEY’RE STRUGGLING AS WELL ≫ DAWN JEFFRIES: SOME STUDENTS ARE WORRIED ABOUT GRADING IF YOU COULD EXPLAIN THE DIFFERENCE BETWEEN THE NEW CREDIT/NONCREDIT OPTION A LOT OF STUDENTS ARE TALKING ABOUT PASS/FAIL THAT’S ACTUALLY DIFFERENT, THE CREDIT/NONCREDIT IS DIFFERENT FROM THE PASS/FAIL OPTION CAN YOU TALK ABOUT THAT AND EXPLAIN I’LL TELL YOU AS WELL, A STUDENT — ONE OF THE QUESTIONS I HAVE COMING IN IS FROM A CURRENT STUDENT WHO IS ASKING FOR AN OVERVIEW OF THE PASS/FAIL OPTION THE PROS AND CONS OF THAT BUT, AGAIN, IF YOU CAN TALK ABOUT HOW THAT DIFFERS FROM CREDIT/NONCREDIT ≫ MENAH PRATT-CLARK: LET ME START WITH THE GRADING MODES WE HAVE PASS/FAIL THOSE ARE STILL THERE CREDIT/NONCREDIT OFFERS A NEW OPTION SO, IT’S DESIGNED TO MINIMIZE ANY NEGATIVE IMPACT ON A STUDENT’S GPA BECAUSE OF THIS QUICK PIVOT THAT WE’VE DONE TO ON-LINE LEARNING SO HERE’S HOW IT WORKS, OKAY? THE FACULTY IS GOING TO ASSIGN THE GRADE AS USUAL IF STUDENTS HAVE CHOSEN CREDIT/NONCREDIT, THEN THE REGISTRAR WILL CONVERT THE GRADE TO ANOTHER GRADE SO, HERE’S HOW IT WORKS IF YOU GET A C MINUS OR BETTER IN THE CLASS, IT’S CONVERTED TO THE CC GRADE YOU GET THE CREDIT FOR THE COURSE AND THAT COURSE WILL FULFILL ANY DEGREE REQUIREMENT FOR YOUR MAJOR, YOUR MINOR, PREREQUISITES IF YOU GET A B OR A B PLUS, THE GRADE BECOMES A C/D AND THAT IS STILL CREDIT FOR THE COURSE AND ANY REQUIREMENT OF WILL BE HONORED BY THAT COURSE IF YOU’RE A D MINUS OR AN F, IT’S CONSIDERED FAILING AT VIRGINIA TECH, THAT GRADE WILL APPEAR ON YOUR TRANSCRIPT AS A CN YOU WON’T GET CREDIT FOR THE COURSE BUT NEITHER WILL IT HURT YOUR GPA SO, IF YOU CHOOSE CREDIT/NOT CREDIT, IT CANNOT HURT YOUR GPA THAT’S WHAT WE REALLY DESIGNED THIS ALL ABOUT THE DIFFERENCE WITH PASS/FAIL IS A PASS DOESN’T NECESSARILY FULFILL ALL OF THE PROGRESS TO DEGREE REQUIREMENTS, MAJOR, MINOR, AND OTHER REQUIREMENTS SO THAT’S WHY WE WENT TO THIS DIFFERENTIATED OPTION NOW, STUDENTS HAVE THE CHOICE — FOR EACH COURSE, OKAY? AND YOU CAN MAKE THAT CHOICE UP UNTIL MAY 6 AND ALL OF THE INSTRUCTIONS AND THERE’S A SPECIAL VIDEO TO TEACH YOU HOW TO DO IT ON THE REGISTRAR’S WEBSITE YOU CAN CHANGE AS MANY TIMES AS YOU WANT TO, THROUGH MAY 6, BUT THEN IT WILL SHUT DOWN AND THAT WILL BE YOUR GRADE OPTION FOR THIS TERM MY ADVICE WOULD BE TO BE CLEAR ON WHAT GRADE YOU’RE EARNING AS YOU GET NEAR TO THE END OF TERM BE SURE YOU UNDERSTAND HOW A FINAL PROJECT OR EXAM MIGHT CALCULATE INTO YOUR GRADE

SO YOU KNOW WHERE WE STAND TALK TO YOUR ADVISOR ABOUT THE DIFFERENT ON P OPTIONS WE WANT TO PRESERVE A TO F, BECAUSE SOME OF YOU, I’M SURE, ARE DOING VERY WELL IN THIS ENVIRONMENT YOU’RE GETTING THOSE TOP GRADES THAT YOU WANT TO GET SO WE WANT THAT TO STILL BE THERE SO YOU CAN RAISE YOUR GPA TO A TO F, YOU GO TO CV, CREDIT/NONCREDIT, YOU DON’T HAVE TO WORRY ABOUT IT CHANGING YOUR GPA TALK TO YOUR ADVISOR IF YOU HAVE QUESTIONS ABOUT HOW THAT MIGHT BEST WORK FOR YOU ≫ DAWN JEFFRIES: I KNOW YOU TOUCHED ON IT, BUT I WANTED TO ASK THIS BECAUSE IT’S A SPECIFIC QUESTION RELATED TO GPA AND TO REENFORCE THIS TO OUR STUDENT THAT’S ASKING ARE THERE ANY CONCERNS IF STUDENTS NEED PARTICULAR GPA TO MAINTAIN A SCHOLARSHIP OR THEIR FINANCIAL AID IF THERE’S NO IMPACT? IS THAT ( TRANSLATE TO AID AS WELL? ≫ RACHEL HOLLOWAY: IT’S A LITTLE MORE NUANCED BUT, YES, I WOULD HAVE A CONVERSATION WITH SOMEONE WITH UNDERSTANDING OF YOUR SCHOLARSHIP IF THE SCHOLARSHIP COMES FROM YOUR COLLEGE, REACH OUT TO YOUR ASSOCIATE DEAN THEY CAN ASSURE YOU I KNOW YOU WANT TO HEAR IT FROM THE PERSON WHO IS MOST DIRECTLY RESPONSIBLE FOR THAT SO THEY CAN TALK TO YOU ABOUT HOW IT WORKS YES, THE INTENT IS TO PROTECT ALL SCHOLARSHIPS IN TERMS OF FINANCIAL AID, GO TO THAT WEBSITE, YOU’LL SEE A LINK FOR COVID-19 ACTIONS AND THEY’VE CREATED A REALLY ROBUST SET OF FAQs AROUND FEDERAL FINANCIAL AID, SCHOLARSHIPS, SO READ THROUGH THAT AND THEN, PLEASE REACH OUT TO THE FINANCIAL AID COUNSELORS AND THEIR E-MAIL, THEY’RE DOING THE SAME THING, FANAID, FINANCIAL AID, THEY HAVE A WHOLE TEAM OF PEOPLE RESPONDING TO THOSE E-MAILS AND THEY CAN LOOK AT YOUR SPECIFIC CASE, UNDERSTAND WHAT KINDS OF MOST OF YOU — MANY OF YOU MAY HAVE MULTIPLE DIFFERENT KINDS OF SCHOLARSHIPS, SO THEY NEED TO DO THAT FULL ANALYSIS FOR YOU BUT OUR GOAL IS TO ADVISE YOU IN WAYS THAT WILL AFFECT YOUR SCHOLARSHIPS, FINANCIAL AID, AND OTHER RESOURCES WE KNOW THIS IS A CHALLENGING TIME FOR LOTS OF OUR STUDENTS AND THEIR FAMILIES SO, PLEASE, DON’T JUST WORRY DO REACH OUT AS DR. PRATT CLARK SAID BECAUSE WE WANT TO ASSURE YOU THAT WE REALLY LOOKED AT YOUR INDIVIDUAL CASE AND YOU KNOW HOW BEST TO MAKE ALL OF THE DECISIONS THAT YOU NEED TO MAKE ≫ DAWN JEFFRIES: THANK YOU AND PRESIDENT SANDS, I’LL ASK YOU A QUESTION THAT’S COMING IN AS WE’RE TALKING ABOUT FINANCIAL AID A LITTLE BIT THERE CAN YOU TALK ABOUT THE CARE ACT, THE FEDERAL RELIEF, THAT HAS THE POTENTIAL TO HELP STUDENTS? ≫ PROFESSOR: I CAN SAY A LITTLE BIT ABOUT THAT YEAH, IT’S SOMETHING WE’RE WORKING HARD ON RIGHT NOW THE CARES ACT HAS A COMPONENT OF FUNDING THAT GOES DIRECTLY TO — OR CLOSE THROUGH THE DEPARTMENT OF EDUCATION IT GOES DIRECTLY ESSENTIALLY TO THE INSTITUTION AND HALF OF THAT MONEY IS TO GO TO STUDENTS IN FINANCIAL NEED AT LEAST HALF AND FOR VIRGINIA TECH, OUR ALLOCATION A LITTLE OVER 19 MILLION, AND SO HALF OF THAT AT LEAST WILL BE DIRECTED TOWARD STUDENTS WITH FINANCIAL NEED WE’RE IN THE PROCESS OF WORKING THROUGH OUR APPLICATIONS FOR THOSE FUNDS, AS YOU MIGHT IMAGINE, IT’S COMPLEX A LOT OF FACTORS TO CONSIDER BUT WE’RE TRYING TO GET THROUGH THAT AS QUICKLY AS WE CAN WE GOT OUR GUIDANCE FROM THE U.S. DEPARTMENT OF EDUCATION THIS WEEK IN TERMS OF THE SPECIFIC QUESTIONS THAT I THINK ALL OF OUR HIGHER INSTITUTIONS HAD AND WE’LL BE IN THE POSITION IN THE NEXT COUPLE OF WEEKS TO ANNOUNCE OUR PLANS AND TO INFORM STUDENTS WHO WILL BE IMPACTED HOPEFULLY IN A VERY POSITIVE WAY BY THIS PORTION OF THE CARES ACT THERE ARE A LOT OF OTHER FEDERAL PROGRAMS THAT IMPACT THE UNIVERSITY, BUT THAT’S THE ONE THAT I THINK IS MOST DIRECT AND IMMEDIATE CONCERN AND THE OPPORTUNITY THERE IS SIGNIFICANT SO, STAY TUNED WE SHOULD BE ABLE TO ANSWER THOSE QUESTIONS MORE CONCRETELY IN THE NEXT SEVERAL DAYS ≫ DAWN JEFFRIES: WE HAVE A LOT OF QUESTIONS ABOUT GRADING COMING IN I KNOW THIS IS IMPORTANT TO STUDENTS I’LL ASK A FEW MORE CURIOUS WHY THE UNIVERSITY DECIDED THAT STUDENTS NEEDED TO ACTUALLY DECIDE WHETHER TO TAKE THE CREDIT/NO CREDIT OPTION BEFORE FINAL EXAMS RATHER THAN AFTER ≫ RACHEL HOLLOWAY: AND THAT WAS AN IN DEPTH DISCUSSION WITH

THE FACULTY AND ASSOCIATE DEANS AND I BELIEVE THE GENERAL FEELING IS THAT WE WANT TO BE SURE THAT WE ENCOURAGE OUR STUDENTS TO PERSIST AND TO DO THEIR VERY BEST IN COURSES BUT THAT SOMETIMES IF WE WAIT UNTIL AFTER THE TERM, WE’RE NOT GOING TO BE LOOKING FORWARD TO THE BEST DECISION FOR THE STUDENTS SO, AGAIN, I’D ASK YOU JUST TO REACH OUT TO YOUR ACADEMIC ADVISOR AND TALK THROUGH THOSE OPTIONS AND WHAT MIGHT BE BEST FOR YOU AS YOU GO INTO THAT FINAL EXAM PERIOD AND FINISH OUT THOSE PROJECTS ≫ DAWN JEFFRIES: AND, CURRENT STUDENT IS ASKING HOW THE OFFICE OF ACADEMIC INTEGRITY WILL CONTINUE TO MAINTAIN THE PRINCIPLES OF THE HONOR CODE AND ACADEMIC CONDUCT IN THIS DIGITAL ENVIRONMENT WE FIND OURSELVES IN NOW AND HOW FACULTY IS BEING ADVISED TO LOOK AT THIS ISSUE AS WELL? ≫ RACHEL HOLLOWAY: SO THE ACADEMIC INTEGRITY OFFICE IS OPEN AND WORKING AND WE ARE RESOLVE CASES CURRENTLY MOST OF THEM ARE BEING RESOLVED THROUGH THE FACULTY STUDENT RESOLUTION PROCESS, WHICH, I’M PLEASED WE HAVE IN THIS CIRCUMSTANCE BECAUSE IT ALLOWS US TO CONTINUE TO WORK WITH THE FACULTY AND STUDENTS AS ISSUES COME UP AND WE WILL BE, YOU KNOW, OPERATING AS BEST WE CAN THROUGH THE END OF THE TERM AND INTO SUMMER IT’S CHALLENGING WHEN SHIFTING SOME OF THE PROCESSES ON-LINE BUT WE’RE CONTINUING TO WORK ON THAT WE’RE ADVISING OUR FACULTY WE’RE DOING A SERIES OF WORKSHOPS WE’VE BEEN CONVENING FACULTY ABOUT HOW BEST TO MAINTAIN ACADEMIC INTEGRITY, ESPECIALLY AROUND EXAMS AND THINKING ABOUT ALTERNATIVE FORMS OF ASSESSMENT, WAYS THAT YOU CAN PROVIDE AND CONSTRUCT FINAL EXAMS SOME OF YOU MAY FIND THAT YOUR FACULTY ARE ACTUALLY SHIFTING A LITTLE BIT FROM WHAT WAS HAPPENING MAYBE AT THE BEGINNING OF THE TERM TO THE END OF TERM BECAUSE IT IS A VERY IMPORTANT CONSIDERATION, YOU KNOW, ABIDING BY OUR PRINCIPLES OF ACADEMIC INTEGRITY IS WHAT MAINTAINS THE VALUE AND INTEGRITY OF THE DEGREE SO, I HOPE WE’RE COMMITTED TO THE HONOR CODE AND ARE SUPPORTING ONE ANOTHER IN THAT AGAIN, IF YOU ARE PARTICIPATING IN A CLASS AND YOU’RE NOT SURE HOW THOSE HONOR CODE PRINCIPLES MIGHT APPLY, ABSOLUTELY CONTACT YOUR FACULTY MEMBER SO YOU DON’T INADVERTENTLY MAKE A MISSTEP THAT COULD LEAD TO SOME KIND OF CHALLENGE SO, IT SHOULD BE AN ONGOING DISCUSSION BETWEEN STUDENTS AND THEIR FACULTY MEMBERS AND IF YOU HAVE ANY CONCERN, PLEASE EITHER REACH OUT, OBVIOUSLY REACH OUT TO YOUR FACULTY MEMBER, BUT DON’T HESITATE TO CONTACT THE HONOR CODE AND ASK QUESTIONS SO THAT YOU’RE SURE YOU’RE ABIDE BIG THOSE PRACTICES ≫ DAWN JEFFRIES: I THINK, FRANK, THIS QUESTION IS DIRECTED AT YOU IT COMES ON-LINE FROM A STUDENT WITH A RESIDENT ADVISOR APPOINTMENT WANTING TO KNOW IF VIRGINIA TECH WILL HONOR EMPLOYMENT AND HOUSING COMMITMENT SHOULD FALL CLASSES END UP BEING ON-LINE, OR WHETHER THE STUDENTS NEED TO MAKE ALTERNATE LIVING ARRANGEMENTS ONCE CLASSES RESUME ≫ FRANK SHUSHOK: THAT’S A GREAT QUESTION THE KEY THING IS RELATED TO WHAT THE FORMAT WILL BE IN THE FALL ONE THING WE KNOW FOR SURE IS IF WE’RE IN A RESIDENTIAL FORMAT IN THE FALL, WE’RE GOING TO NEAT THE RESIDENCE ASSISTANTS, WE’RE GOING TO NEED STUDENTS IN THE WAYS WE HAVE PREVIOUSLY THE KEY THING IS IF YOU CAN HANG TIGHT WITH US AND MAKE SOME DECISIONS BASED ON THE INFORMATION THAT WE HAVE AND WE’LL BE IN TOUCH AS SOON AS POSSIBLE WE WON’T MAKE YOU WAIT ALL SUMMER TO UNDERSTAND WHERE THINGS ARE GOING TO FALL WE’LL COMMUNICATE REGULARLY WITH YOU AND THE MOST IMPORTANT THING THAT YOU REMEMBER THAT YOU REMAIN A KEY PART OF THE VIRGINIA TECH EXPERIENCE THAT WE WILL BE KRACHTDING IN THE FUTURE — WE WILL BE CRAFTING IN THE FUTURE ≫ DAWN JEFFRIES: TALKING ABOUT OFF CAMPUS STUDENTS FOR A MINUTE, FRANK SEVERAL RETURNING STUDENTS AS WELL AS THEIR PARENTS WANTING TO KNOW IF THEY SHOULD SIGN OFF-CAMPUS LEASES FOR THE FALL SEMESTER SINCE OBVIOUSLY DECISIONS CAN’T BE MADE UNTIL WE SEE HOW THIS WILL PAN OUT WHAT KIND OF DIRECTION CAN YOU OFFER THEM FOR MAKING THOSE DECISIONS? ≫ FRANK SHUSHOK: I HAD SOME DISCUSSIONS WITH PEOPLE IN TOWN I THINK THERE’S SUPPLY I KNOW PEOPLE ARE ANXIOUS ABOUT FINDING THAT LEASE OR SECURING THAT HOUSING AND NAILING IT DOWN MY BEST ENCOURAGEMENTED IS TO BE A LITTLE PATIENT I THINK YOU CAN WAIT A LITTLE BIT TO MAKE A DECISION AND I THINK WE’LL BE LETTING PEOPLE KNOW WHERE WE STAND AS SOON AS WE’RE ABLE SO, MAYBE IT’S TO BE A LITTLE PATIENT AND

IT’S ALSO IMPORTANT TO REMEMBER WE WILL RETURN AT SOME POINT, WE JUST DON’T KNOW WHEN THAT IS SO, THOSE DECISIONS ARE GOING TO BE PRETTY UNIQUE TO — TO PARTICULAR FAMILIES AND WHAT YOUR NEEDS ARE AND YOUR CURRENT SITUATION SO I’D WEIGH ALL OF THAT TOGETHER GET THE ADVICE OF OTHER PEOPLE THAT YOU TRUST, AND TRY TO MAKE DECISIONS IN A TIME THAT WORKS WELL FOR YOU ≫ DAWN JEFFRIES: GREAT THANK YOU PRESIDENT SANDS, WE’VE SAID ABOUT FALL AND DECISIONS AND WHEN THAT MIGHT COME, BUT CAN YOU TALK ABOUT OR ANSWER TO MANY OF THE FOLKS THAT ARE ASKING ABOUT FALL TUITION AND WHAT THAT MIGHT LOOK LIKE? AND WONDERING MORE SPECIFICALLY IF CLASSES ARE ON-LINE, IF THE UNIVERSITY IS CONSIDERING ANY SORT OF FREEZE OR DISCOUNTED TUITION AS WELL REDUCING COSTS FOR OUT OF STATE FEE STUDENTS IF THEY HAVE TO TAKE INSTRUCTION ON THE LINE AS WELL ≫ PRESIDENT SANDS: THAT’S A GOOD QUESTION WE DON’T HAVE THE ANSWERS TO THAT QUITE YET WE’RE THINKING ABOUT THE FUTURE IN TERMS OF WHAT THE OPTIONS MIGHT BE FOR STUDENTS WILL SOME OF THEM BE REMOTE? IN WHICH CASE, WE NEED TO THINK DIFFERENTLY, PERHAPS, ABOUT FEES BUT I THINK A GOOD ASSUMPTION GOING FORWARD IS THAT TUITION RATES PROBABLY WON’T BE DIFFERENT THERE’S A CERTAIN FIXED COST THERE, IN FACT, ON-LINE AND REMOTE IS ACTUALLY MORE EXPENSIVE AND DO WE HAVE HYBRID, WHICH IS LIKELY TO BE A SCENARIO WE’RE IN WHERE A LOT OF COURSES ARE OFFERED BOTH WAYS WILL BE MORE EXPENSIVE SO, WE’RE STILL WORKING THROUGH THAT I THINK THE MORE IMMEDIATE DECISIONS AROUND TUITION AND TUITION RATES WILL BE MADE SHORTLY WE’VE GOT A COUPLE OF VISITORS MEETINGS COMING UP ONE IN MAY, ONE IN JUNE WE WON’T HAVE ALL OF THE ANSWERS FOR WHAT THE FALL LOOKS LIKE FOR ANY OF THOSE MEETINGS BUT I THINK WE’LL BE ABLE TO PROVIDE SOME LEVEL OF CERTAINTY ABOUT WHAT THE TUITION RATES ARE GOING TO BE GOING TO THE FALL, SOMETIME IN THE JUNE TIME FRAME ( SO WE’LL CHEMOWORKING — WE’LL KEEP WORKING ON THAT WE HEAR WHAT PEOPLE ARE SAYING OUR APPROACH IS WE WANT TO PROVIDE THE BEST EXPERIENCE WE CAN ACADEMICALLY, WHETHER A STUDENT IS REMOTE OR ON SITE OR IN SOME KIND OF A HYBRID MODE SO, STAY TUNED, AND WE’LL PROVIDE GUIDANCE AS WE GET CLOSER ≫ DAWN JEFFRIES: THANK YOU AND I’LL ASK A — ANY ONE OF YOU TO RESPOND TO — AND WE KNOW THAT A LOT OF OUR FACULTY OR PROFESSORS ARE REALLY TRANSITIONING AND MADE THIS TRANSITION IN SOME REALLY CREATIVE WAYS IF PEOPLE ARE KEEPING UP WITH THE STORIES WE’RE DOING THAT THE UNIVERSITY IS SENDING OUT, WE SEE A LOT OF EXAMPLES OF THAT BUT THIS PARENT IS ASKING, AND WITHE KNOW THIS TO BE TRUE, THE ARCHITECTURE STUDENT PARENT IS TALKING ABOUT A LOT OF THE ENGAGEMENT IN THE CONVERSATION THAT HAPPENS IN THE STUDIO ENVIRONMENT, HOW IMPORTANT THAT IS AND IF A STUDENT IS A BIT SHY TO ASK FOR HELP, PERHAPS HOW THEY CAN REACH OUT, HOW — HOW ANYONE CAN REACH OUT TO A STUDENT IF THEY SEE A STUDENT STRUGGLING OR HAVING — HAVING TROUBLE NOT BEING IN THAT ENVIRONMENT ≫ RACHEL HOLLOWAY: YOU WANT ME TO START AND YOU CAN THINK ABOUT IT? ≫ DAWN JEFFRIES: YOU HAVE THE FLOOR ≫ RACHEL HOLLOWAY: WE REALLY ENCOURAGE OUR FACULTY AND WE HAVE BEEN RECEIVING THIS KIND OF NOTIFICATION, IF FACULTY NOTICES THAT A STUDENT ISN’T ENGAGING AS MUCH AS THEY WERE MAYBE BEFORE WE DID THE PIVOT, THEY AREN’T PARTICIPATING ON CANVAS, WE’VE BEEN ASKING THOSE FACULTY TO LET US KNOW AND IT’S COMMON PRACTICE FOR OUR STUDENT SUCCESS CENTER, OUR ADVISORS, OUR DEAN OF STUDENTS, TO DO A DIRECT OUTREACH TO THOSE STUDENTS JUST TO CHECK IN AND WE’VE ACTUALLY LAUNCHED A COUPLE OF STUDENTS WHO FOR ONE REASON OR ANOTHER AREN’T ENGAGING WE’RE GETTING RESPONSES LIKE THAT IF THERE’S A CONCERN, A FRIEND IS CONCERNED, A PARENT IS CONCERNED, PLEASE LET US KNOW THE DEAN OF STUDENTS IS REALLY OUR FIRST TRIAGE POINT AND BYRON HUGHES AND HIS STAFF WILL BRING IN OTHER PEOPLE WHO MIGHT BE ABLE TO ASSIST AND THAT MIGHT BE AN ADVISOR IT MIGHT BE A MEMBER OF THE SWORD TEAM, YOU KNOW? DEPENDING ON WHAT CONNECTIONS THAT STUDENT HAS, WE REALLY DO WANT TO REACH OUT IT HAS BEEN DIFFICULT TO MAINTAIN THAT SENSE OF COMMUNITY AND COMMUNICATION THAT WE ALL VALUE SO MUCH IN THE FACE-TO-FACE FORMAT A LOT OF PEOPLE ARE BEING VERY CREATIVE I’M EXCITED TO SEE THE — THE ZOOM OFFICE HOURS STUDENTS SETTING UP THEIR OWN STUDY GROUPS, COMING TOGETHER IN LOTS OF DIFFERENT WAYS

SO, PLEASE, ANYONE THAT IS CONCERNED ABOUT A STUDENT, LET US KNOW SO WE CAN REACH OUT DIRECTLY TO THE STUDENT AND MAYBE PROVIDE A LITTLE EXTRA SUPPORT I’M SURE FRANK AND MENAH HAVE IDEAS AS WELL ≫ MENAH PRATT-CLARK: I JUST CAME FROM A MEETING WHERE THEY ENCOURAGED US NOT TO USE THE TERM “SOCIAL DISTANCING” BUT TO BEGIN REALLY TO CONCEPTUALIZE IT AS PHYSICAL DISTANCING AND I THINK PRESIDENT SANDS IN HIS REMARKS MENTIONED THAT IF WE CAN MOVE TOWARDS THAT LENS OF SEEING IT AS JUST BEING MORE PHYSICALLY SEPARATE BUT NOT SOCIALLY DISTANT AND UNDERSTAND THE DIFFERENT TOOLS AND TECHNIQUES AND STRATEGIES FOR REACHING OUT AND EVEN PICKING UP THE PHONE THESE DAYS IS ALSO A VERY GOOD THING I THINK SOMETIMES IT’S REACHING OUT TO FACULTY BUT I THINK IT’S ALSO WE CAN BECOME MORE DISTANT THAN WE NEED TO BE IN OUR OWN HOMES AND I THINK KNOWING THAT IT’S — IT’S PROBABLY EVEN MORE IMPORTANT NOW TO PICK UP THE PHONE, TO CALL, AND TO REACH OUT TO OTHER PEOPLE, TO — TO STAY CONNECTED, TO GET ADVICE, TO GET SUGGESTIONS I THINK THAT’S PARTICULARLY CRITICAL AS WE’RE PHYSICALLY DISTANT BUT DON’T NEED TO SOCIALLY DISTANCE OURSELVES ≫ FRANK SHUSHOK: I WOULD LIKE TO JUMP IN ON THAT, DAWN, ONE OF THE THINGS THAT MENAH STRIKES A CHORD WITH ME IS MOVING AWAY FROM THE LANGUAGE OCHL SOCIAL DISTANCING AND THINKING MORE ABOUT SOCIAL SOLIDARITY AND YOU’RE PART OF THIS INCREDIBLE NETWORK OF FACULTY, STAFF, STUDENTS, AND ALUMNI THAT WE CALL HOKIES AND I THINK MORE THAN EVER, WE NEED TO TELL PEOPLE WHAT WE NEED AND TO REACH TOWARDS ONE ANOTHER I HEARD A STORY OF A STUDENT STRUGGLING TO MAKE ENDS MEET BECAUSE HE LOST SEVERAL SMALL JOBS, TOLD SOMEONE WHO TOLD ANOTHER SOMEONE IN THE HOKIE COMMUNITY NOW THAT PERSON IS WORKING OVER AT THEIR HOUSE IN A PRETTY REGULAR WAY SO, TELL PEOPLE WHAT YOUR NEEDS ARE AND, AGAIN, IF YOU DON’T KNOW WHERE TO START, ALWAYS START BY CALLING THE DEAN OF STUDENTS’ OFFICE AND TELL THEM WHAT YOUR NEEDS ARE AND WHERE YOU’RE STRUGGLING WE WANT TO BE HERE TO — TO HELP YOU YESTERDAY I WALKED AROUND CAMPUS AND YOU WEREN’T HERE AND I THINK ALL OF US ARE YEARNING TO REACH TOWARDS YOU AND I ALSO WANTED TO MENTION THAT STUDENT AFFAIRS IS IN THE PROCESS RIGHT NOW, WE JUST DECIDED WE WANTED TO REACH OUT AND CALL 1500 STUDENTS WE WANTED TO CALL THEM UP, BETTER UNDERSTAND WHAT YOUR NEEDS AND QUESTIONS ARE, AND RESPOND IN WAYS THAT ARE HELPFUL TO YOU KEEP THE INFORMATION GOING YOU’VE GOT TO KNOW THAT WE CARE DEEPLY ABOUT YOU AND FOR THOSE OF YOU WHO ARE INCOMING STUDENTS AT VIRGINIA TECH, WE CAN’T WAIT TO HAVE YOU HERE THERE WILL BE A DAY WHEN YOU COME BACK TO VIRGINIA TECH AND BE ON PHYSICALLY ON CAMPUS WITH US BUT IN THE MEANTIME, THE COMMUNITY IS INTACT, 100% WE’RE GOING TO REACH TOWARDSD YOU AND REACH TOWARDS THOSE OF US ON CAMPUS IN A VIRTUAL FORMAT ≫ DAWN JEFFRIES: THANK YOU, TALKING ABOUT STUDENT SUPPORT IS SO IMPORTANT AND I WANTED TO ASK THIS EARLIER IF WE CAN TALK A LITTLE BIT MORE ABOUT THIS BECAUSE BOTH RACHEL AND MENAH, YOU MENTIONED IT I’LL TURN BACK TO YOU CAN YOU TALK ABOUT THE SUPPORT PROGRAM A LITTLE BIT STUDENT OPPORTUNITIES AND ACHIEVEMENT RESOURCES AND ITS ROLE IN THIS COVID-19 ENVIRONMENT ≫ MENAH PRATT-CLARK: SURE, WE JUST KNOW FROM DOING THE STRATEGIC PLAN THAT SOME STUDENTS ARE JUST MORE VULNERABLE THEY COME FROM DIFFERENT BACKGROUNDS AND THEY NEED HELP TO SUPPORT AND NAVIGATE WHAT THAT PROGRAM HAS DONE IS TO PARTNER WITH COLLEGES TO THINK WHOLISTICALLY ABOUT HOW WE SUPPORT OUR STUDENTS TO ACHIEVE THEIR FULL POTENTIAL IN THIS PARTICULAR CRISIS, IT HAS MEANT REACHING OUT WE E-MAILED STUDENTS, WE CALLED STUDENTS, YOU KNOW, IN RESPONSE TO THE CURRENT CRISIS REACHED OUT AND SAID, YOU KNOW, WHAT DO YOU NEED? WE HEARD FROM OVER 200 STUDENTS SPECIFICALLY ABOUT THEIR FINANCIAL NEEDS AND IN PARTICULAR, WE LEARNED THAT SOME STUDENTS WERE WORKING TWO OR THREE JOBS, SOME STUDENTS WERE TAKING 22 HOURS TRYING TO FINISH THE SEMESTER SOME STUDENTS HAD GONE HOME TO COMPLICATED FAMILY SITUATIONS WITH SIBLINGS AND PARENTS AND SO WE LEARNED A LOT IN TERMS OF WHAT OUR STUDENTS ARE TRYING TO NAV FWAT IN THE SHORT PIVOT AS WE’RE CALLING IT SO, THE TEAM HAS BEEN — IT’S A TEAM OF WHAT WE CALL COACHES SO THEY’RE JUST COACHES THAT HAVE BEEN WORKING IN PARTNERSHIP WITH EVERY OTHER OFFICE SO, IN PARTNERSHIP WITH THE DEAN OF STUDENTS, IN PARTNERSHIP WITH COLLEGES AND FINANCIAL AID, TO REALLY BE AN ADVOCATE FOR THAT STUDENT TO TRY TO GET THE STUDENT THE SUPPORT THEY NEED THEY WORKED WITH THE COUNSELING CENTER WITH COUNSELING HOURS

SO THERE’S A GROUP OF STUDENTS COMING TOGETHER FOR COUNSELING WE HOPED TO DO THAT WITH INSTAGRAM LIVE SESSIONS SO THERE ARE A VARIETY OF STRATEGIES THAT THE OFFICE IS USING TO REACH OUT TO STUDENTS WHO MAY BE MORE VULNERABLE FOR A VARIETY OF REASONS, PARTICULARLY NOW, IT’S ECONOMIC BUT SOMETIMES THERE’S DIFFERENT IDENTITIES TO WHAT THE COMMUNITY CULTURAL CENTERS AS WELL AND THE BACKGROUND TO MAKE SURE THEY HAVE THE SUPPORT THEY NEED TO BE SUCCESSFUL ≫ DAWN JEFFRIES: THANK YOU, MENAH THIS CAME IN I WHAT SPECIFIC THINGS HAVE YOU LEARN IN THIS CRISIS THAT YOU HOPE THE UNIVERSITY WILL CARRY ON AFTER THIS HAS PASSED ≫ PRESIDENT SANDS: THAT’S OUR GREAT QUESTION I REFLECT ON OUR BEYOND VISION PLAN THAT WE SET OUT ON IN 2015 IF WE HAVE TIME, OFTEN WE’RE DEALING WITH THE MOMENT, BUT WHEN WE HAVE A MOMENT TO REFLECT, IT WILL BE INTERESTING TO LOOK TO SEE HOW THAT STRATEGIC VISION THAT WAS COMING TOGETHER FOR THE LAST COUPLE OF YEARS GOING TO BE ACCELERATED COMING OUT OF THE COVID-19 CRISIS THAT’S NOT THE — THAT’S NOT THAT I AM GLAD WE ARE DEALING WITH THIS COMPLETELY THE OPPOSITE BUT YOU HAVE TO TAKE ADVANTAGE OF WHAT YOU’RE LEARNING WHAT I’M ENTHUSED ABOUT IS THE FORCED PIVOT TO REMOTE LEARNING IS HELPING US BUILD SOME TOOLS NOT THE WAY YOU LOVE TO DO IT YOU LOVE TO TAKE TIME AND IT’S BEEN FIVE OR TEN YEARS GETTING THAT RIGHT BUT I THINK WE WILL HAVE ADVANCED FIVE OR TEN YEARS IN OUR KNOWLEDGE ABOUT HOW TO DO THAT WORK OVER THE LAST SIX MONTHS OR SO, OR AS THIS CRISIS WANES THE IDEA THERE IS REALLY THAT FACULTY AND STUDENTS AND STAFF COULD BE ANYWHERE IN THE WORLD AND STILL BE CONNECTED TO VIRGINIA TECH YOU COULD HAVE AN INTERNSHIP OR STUDY ABROAD OR CO-OP OR APPRENTICESHIP SOMEWHERE OUTSIDE OF VIRGINIA OR BLACKSBURG AND STILL TAKE CLASSES, STAY UP WITH YOUR COURSEWORK, OR YOU CAN BE A FACULTY MEMBER DOING WORK IN A COMMUNITY ON SOME OTHER CONTINENT AND STILL ABLE TO TEACH YOUR COURSE SO, I THINK WE’RE GOING TO BE DANCING ALONG THE PATHWAY WE ESTABLISHED FOR THAT GENERATIONAL VISION OF BEYOND BOUNDARIES AND WE’RE USING THE STRATEGIC PLAN THAT CAME OUT OF THAT TO IDENTIFY THOSE OPPORTUNITIES AND TO MAKE SURE THAT WE PRESERVE THEM IF FINANCES BECOME VERY TIGHT SO, THIS IS — IT’S ALL HAND IN HAND, WE’RE TRYING TO LEARN AS MUCH AS WE CAN AS WE GO THROUGH AND NAVIGATE THIS — THIS PANDEMIC ≫ DAWN JEFFRIES: WE ARE ABOUT AT OUR TIME I WANTED TO ASK YOU ONE QUESTION, A REALLY IMPORTANT ONE, PRESIDENT SANDS, FROM SOMEONE — A COUPLE OF PEOPLE ASKING ABOUT YOUR BACKGROUND THERE ON — ON ZOOM ≫ PRESIDENT SANDS: YOU SAW — IT BLACKED OUT THERE FOR A SECOND YOU PROBABLY KNOW I’M NOT SITTING OUTSIDE NEXT TO SOME HOKIE STONE PILLARS BUT THIS WAS CREATED BY ONE OF OUR TALENTED WEB DESIGNERS AND ARTISTS, SARAH SIMKINS WHO PUT THIS TOGETHER BUT IT’S GOING TO BECOME MY NEW ZOOM BACKGROUND, I THINK ≫ DAWN JEFFRIES: WE LOVE IT THANK YOU, PRESIDENT SANDS, THANK YOU TO RACHEL HOLLOWAY, MENAH CLARKE, AND FRANK SHUSHOK THANK YOU FOR YOUR INSIGHT AND YOUR WORK THANK YOU TO EVERYONE WAFRMING THIS AFTERNOON PLEASE REMEMBER, YOU CAN FIND THE LATEST COVID-19 INFORMATION ON THE VIRGINIA TECH WEBSITE YOU CAN GET THAT RIGHT AT VT.EDU AGAIN, A REMINDER THIS WILL BE — OR HAS BEEN RECORDED AND YOU’LL BE ABLE TO WATCH AGAIN AFTER THANK YOU SO MUCH