Taking Flight Academic and Social Transition (First Year Students)

you hi everybody my name is Jennifer Johnson on the director of orientation transition and retention at American University and we’re so thrilled to have you for our first week of webinars so our couple reminders in the chat box we’ve posted the link if you need at closed captions for your webinar you can click that link and have that available we’re also recording this webinar and we’ll be posting it to our YouTube channel which will also be captioned and that will be posted tomorrow so to get things started I’ll turn things over to Jessica good morning good afternoon and good evening to all of our incoming students my name is Sibylle waters and I am the Dean of undergraduate education and vice provost for academic student services I’m so excited to start your transition to a you with you and we have a lot of information to share with you today but at first I would be remiss if I did not acknowledge the incredible pain that so many in our country are experiencing right now and I want to say particularly to where our incoming black and brown students I see you I hear you and I stand with you and I want you to know that the whole community does in fact you know that commitment to doing that important social justice work that is so critical to our community in to the country right now is one of the reasons why I have been at AU for 25 years so I noted that I’m the Dean of undergraduate education and vice provost but I’m also an au along my journey to a you and with au has been a long one I came to AU in the early 90s I had never been spent any time in a big city before and I came to DC wide-eyed and just so excited to take on everything the DC and American University had offered I was an undergraduate student in the School of Public Affairs and in the College of Arts and Sciences after leaving after graduating from au I worked in a nonprofit organization dedicated to women’s health and justice I think came back to a you and did my loft agree na you left at you again to work for a number of years and then in 2008 came back to a youthful time as a faculty member in the School of Public Affairs I’ve also served as associate dean in the School of Public Affairs and in 2016 came into my current position which is vice provost so suffice to say my journey to AU is long and has been long and there’s a reason I’ve been here for so long it is the place where I found my voice and it is the place that I call home indeed both of my children went to the AU preschool they are coming to AU for a college whether they like it or not they don’t know it yet but they’re coming whether they like it or not so it was personal for me and it is home for me and so excited to welcome all of you to your new home when we think about that academic transition I want you to remember something throughout your four years at AU and that’s that we chose you we chose you we had 20,000 applicants for an entering class of about 1,700 students you are the top of the top your academic record set you apart but just as importantly your demonstrated intellectual curiosity your passion for the world and your civic commitment to your communities is what shone through and that’s why we chose you and that’s why we’re so excited to welcome you to our family I remember sitting in orientation for a you about 25 years ago and I was a combination of terrified and excited and overwhelmed with the feeling of they must have made a mistake they’re going to figure out that I’m not smart enough to be here they should have chosen someone else I just remember that feeling so well so if you’re feeling any combination of those emotions know that you’re not alone and know that we chose you and this is your home and we’re here to support you you are the changemakers that our world so desperately needs right now and we at AU are here to help you make that transition and take on those critical roles if I could give you one piece of advice as you’re coming to AU it would be to take time to really explore I think it’s very easy for students like you who are so committed and so driven and have succeeded so well academically to stay on a path and not explore all the different options to you so for some of you you may have known that you were coming to college since you were 5 years old for others of you like me maybe you’re one of the first in your family

to go to college and maybe you couldn’t figure out how on earth you were going to pay for it and what it was going to look like we’re all coming to a you with all of those different experiences and I really want you to think through what are the chances I can take it at you what can i explore you know if I have a 10 year plan if I have a 20 year plan and by the way if you’re an eighteen year old with a 20 year old a 20 year plan I find you kind of terrifying so you know think about that a bit but you know even the best laid plans as you all know things come up you know none of us could have imagined that you would graduate from high school during our global pandemic and you’ve demonstrated the resilience and the snÃ¥sa T to keep going and you’ll have to do that again right there’s going to be time today you when everything is going to be going right and we’ll be here to cheer you on and support you and there are going to be times when you screw it up or you stumble and we’re here to support you equally then so if I could encourage you to do one thing it’s explore take a class in the subject that you’ve never even dreamed about talk to people who have completely different views than you an exercise grace when you do so write part of what a you does so well is it engages in the toughest discourse around the most important topics of our time and that’s the work we want you to do we want you to take chances we want you to explore we want you to support each other and exercise grace during all of that and we want you to know most importantly that throughout your journey today you were here you’ve become our family and we’ve got your back because that’s what family does so welcome to a you over the next 40 minutes or so we are going to go through a list of the top questions that we’ve been hearing from our entering students most of you have connected with your first year advisors at this point and you all have a ton of questions we’ve gone through all of them and picked out the top ones so we’re hopeful that we will address those the most pressing ones over the course of the next half hour or so and we’ll also leave some time for questions at the end questions can be typed into the chat box so we can be reading through them and trying to get a sense of anything that we may not be addressing for you so again welcome to you and now I’m gonna turn it over to my colleague Jeff Brown who is the Dean of Students Thank You Jessica and welcome to everyone I so wish I could see all your faces and see you all in person and see the excitement and maybe a little bit of fear and everything that you’re experiencing is you kick off your orientation 20/20 congratulations congratulations on making the choice of American University we could not be more thrilled to have you with us today and we look so much to the opportunity to all be on campus sometime soon as Jessica said my name is Jeff Brown I serve as the dean of students here at American University we’ll talk a little bit later in the in the session of what that means there’s there’s a lot of people who have Dean in their title and a lot of things we do the same and a lot of things are very different so we hope to clarify that for you but I do want to just say thank you for taking the time to be here I’m rather new day you I am about a year and a half into my time at American University it has been a great journey and this place has impacted me tremendously tremendously just in the short time that I have been here and I’m grateful to work with great colleagues such as the people that are on this call and many many others that you meet over the course of the summer I’ve worked in higher education for about 20 years at a few different institutions so I’m very different than a you so I bring some different perspectives to the job but most of all what I reason I do this work is because of each and every one of you and the impact I know you all will make on during your time in college and beyond and we’re here to support that and work with you during your time here at AU so very excited to be here very much look forward to meeting you all and certainly wish you all the best on this journey and with that I’m going to turn it over to my colleague Joseph DuBose as I shared my name is Joseph DuBose I’m a first year instructor in advisor and stuff I’m freer to stump you I’ve worked with a lot of students so far this year in advising and so I really enjoyed getting to know y’all thus far this is gonna be an amazing class of students and stuff from what I’ve seen so far I’m really excited and so many of you have met my colleagues in first year advising you are connected with first-year advisors and instructors we will all work with you who thought your first year to really guide you through how to connect on campus what courses to take in with you make sure you have a super smooth transition and so that being said I’m a first-generation college student and I really got a higher education to help others I had a really challenging time when I initially started and so for me my advisor was really important in helping me make it through and they were that person that I had throughout my experience and so I really hope to be that from any of you this year and so I’m gonna transition to talk a little pop about more about first year advising

team and so many of you have seen our team this photo might look a little familiar we’re a team of about 30 staff members who work with first-year students I mean so you might see your advisor in this photo I’m hiding the back time of my colleagues but we were the owner to support you we come from all different walks of life we have different educational backgrounds but we’re all passionate about supporting students and so know these are your people on campus when you need things you need support this is your group and we’re here for you if I’m gonna give it back to Jack’s to kind of talk more about our questions okay so we’re going to move into our first question so what is the best best path for success at AU how can the student be successful and really thrive so I’m just I’ll go ahead and take this one so I think what’s important to think about here is that they’re not is not necessarily one path as you see on the graphic we have up here each students path may look very different we know that your paths just to get to this point to get to a you are very different in terms of your family background and what type of home you grew up in and and where you were from and what your goals are to this point so it’s hard to say that there’s a specific best path we also know based on our experience that our students are going to navigate this place called au very differently and that may be because you have different goals and we certainly want to be able to help you through those goals as you navigate college when I think about the different paths that our students take I think there’s really kind of three things that come to mind that are important as you think about what your path is going to be like here at AU and beyond the first one is really setting those goals so thinking about you know four years from now what do you want to accomplish what what do you want to have experience before you graduate from au what are those learning opportunities what are those involvement opportunities who do you want to collaborate with which faculty do you really want to get to know and I think it’s important to be thinking through strategically what your goals are because this time will fly by quickly so I think we see successful students when they really take the time to think through these goals the second area I want to touch on it will touch more on this later is support so you all are very successful at this point you’ve gotten to the point you you are here at AU what got you through high school who helped you succeed what resources did you did you use who are your support people our support places that are going to help keep you motivated so again thinking through how did you get to this point who are those people that supported you and and hopefully still relying on those those people of those places those things to provide that support for you and then see there are three I should say the last one to touch on justice Jessica spoke a little bit about and that’s to expect the unexpected this is a new experience for you all so you know you may have a well paved path as you see in one of those graphics but it may twist and turn there may be bumps in the road there may be dips in the road and thinking through how will you navigate yourself through those paths we all did that here last last spring this past spring whether you were here you know like I say a you or you were in high school we all had to quickly turn and it to a new way of learning a new way of working a new way of living with coded 19 so we’ve got some great experience on this I encourage you to think about how you did that and how you may translate those skills to your time here at AU great thank you so much Jeff or the next question and this is this is a burning one for so many of our students is what should I be doing now what steps should I be taking to get ready right now and I’ve been here um and so as you all know you’ve heard this a million times refresh your visor and I’m gonna say it again check the new student checklist you can find on the America University website and it’s at the bottom of this page but make sure you check that website this is your go-to for all things to do during the summer and someone or briefly talked about some points that I thought were important but please don’t forget to go back to that list and look at all these things in detail and so I’m gonna start with May and so into May took your money for college riding we have a common read Club riders as witness and so during the summer months please take some time to purchase that book and start reading it this clap this book is really going to get you prepared for your writing class and then also as you’re transitioning and really preparing to schedule classes this summer make sure you all fill out the tell us about your survey this survey will ask all questions about your learning style cause you’ve taken course you take it in the past really what you’re excited about your majoring your minor and these things are all important for advisors to know to make sure you

can build a really great schedule and get you the experience you’re looking for at American University and then lastly in May unless you want to think about it make sure that you sign up for our webinar this webinar is really going to be important to help students prepare for registration it walks you through all the second over access our software and how to register for classes and don’t worry if you didn’t do it yet if you’re a procrastinator like me sometime you still have more sessions that are going to be coming up in June and so it’s not too late just make sure to connect back with your first year advisor because they can direct you back to the website to get signed up for a webinar and so in June we have what we call our bun cars it’s that’s going to be your au ivy all things at you this card is how you identify yourself on campus it’s how you get food it’s how you get into your residence halls and so this is your one card you can use your photos from high school it’s gonna be a portrait that you’ll submit and so make sure you sift them submit that online also start thinking about mail plan selection you’ll do that in June and then as you all know this is a week to register and so June 3rd make sure you’ve connected with your advisor registration will open for all first-year students this weekend so make sure you get a chance to do that and then lastly again check back with your advisor so you can talk about getting books for classes I know sometimes course materials can be stressful and so some of your advisors about really some tips and tricks to start thinking about course materials for the coming semester and then lastly I’ll talk a lot about July and so July make sure your student account is up to date you’re gonna just make sure you check that out for any last-minute changes and then we also have this really important online alcohol sexual assault or online training and so make sure you all do that in July and complete that I mean so those are things to think about as you’re really preparing to do things now but don’t ever be afraid to connect back with your first year advisor if you’re kind of lost on what you should be doing if you’re missing a set because that’s what we’re here for we want to make sure we’re that person to kind of circle back and say hey you’re missing this let’s go back and do that or direct you to the right department and so don’t ever be afraid to reach out to us for that support I’m gonna pick you back to Jess so she can go to our next question great thank you so I hope it’s clear checked that new student checklist it has all of the links and all of the dates so even as we’re going through all of this information quickly now it’s all there and as Joe noted we are here to support you through it so what should students be thinking about with regard to self-care it’s obviously a huge transition time with the transition from high school to college and there’s also a lot going on in the country that was not expected and in the world frankly so how do students best take care of themselves during this time of transition right thank you Jess I’ll start with that one here so a few points here so coming to college you’re gonna have a lot of new opportunities that are just gonna be coming at you from all different ways whether it be academics social things going on on campus all kinds of things and I think the key word here is balance so you know we want you to take advantage of these different opportunities we want you to explore we want you to try new things but we think it’s also important not to make drastic changes particularly in this first year it’s not time to be than to be the new you and to start over again so again going back to what I said earlier what works for you what has allowed you to be successful at this point and how can you take that and continue on to be successful here at AU so for example if you’re if you’re someone who is on medications for some sort of health condition this is probably not a great time to decide to go off of that medication if you’re gonna start some sort of a new diet this might be something you want to you know figure out the the groundwork and the framework of how you’re going to be living in a new place and acclimating to a new environment before you do that so we really do take this the health and well-being aspect very seriously at AU and provide a lot of resources for you in those areas and really not just thinking about your physical health but your mental health your emotional health your spiritual health that you’re really looking at your entire well-being as you come to America University another point nutrition so coffee is not a food group as much as I would like it to be I certainly miss not being able to go to the Starbucks on campus every morning and see people like Jessica and Joseph but really encourage you to think about what your diets can be like how can you choose to have healthy nutritious food choices when you do go through this transition you know have a vegetable every once in a while there they’re amazing find one that you like another area sleep so preferably eight hours preferably at nights because your classes are during the day so thinking through what is that schedule going to be like for you you likely are gonna have more free time than you did in high school and that can be hard for some students to manage so trying to really get in a routine that works for you that works for your classes that works for your study schedule but also not

neglecting sleep because we all know what happens when we’re not when we don’t sleep well we get sick we get down and that’s not good for for success and then the last point I’ll make here is you know plan to plan what I call for health maintenance you know if you are someone that has a chronical medical a chronic medical did condition plan for that care ahead of time in terms of your new place making sure you have doctors or whatever it is lined up for you because we don’t want that to be a barrier as you as you continue on at AO thank you Jeff and I miss seeing you at Starbucks too I think we were on that we were certainly on the same coffee but then also water we were always hydrating with water as well so that that balance so here’s a big one the question of you know what our faculty like I remember being so intimidated by that as an eighteen year old coming in and and you know I had never had anything but a teacher I didn’t know what office hours was I didn’t know what a syllabus was so joke even shed some light on faculty and what they’re like absolutely and so faculty um in essence they’re real people they’re just like you and I I can share a quick story and so I’m an introvert at heart I’ve been terrified of public speaking and I had a public speaking class and I was terrified to talk to that faculty member I was terrified to go to their office hours but I did I was really struggling with upcoming project and I decided to go talk to them and look at me today I’m here giving a very public presentation and so I think just that connection was really important to me I was able to talk to them I’m gonna kind of talk through some of my issues and I found out not only do they want me to be successful in their course but they want to miss a seed in life and we actually are still connected now faculty members that they you were committed to the mentorship and really like lifelong relationships but you can see now I call Dean waters jets alcohol Jeff Brown Jeff and these are all folks who are really experienced and have a lot of credentials but they connect with students of one on one on a very personal level and that’s really important that they are down to earth just like you and I I highly encourage that you come talk to them go to their office hours even when you don’t have questions start to build those relationships because they can be keying success in the future and our faculty and staff are really committed to getting students on a personal level there’s so much going on in the world that that’s just another person that you can connect to on campus so please take advantage of connecting with them knocking it back to Jess for the next question thank you and I really want to underscore how Kade this idea of getting to know your faculty inside and out of the classroom you know whether we’re connecting over zoom or over a phone call or whether we’re able to connect actually in-person faculty go into teaching for a reason we like interacting with students you know my my biggest joys at you are when I see the moment when a student gets a new concept or a struggling you know to work through a thorny research issue or you know challenging themselves in new ways that’s why we do what we do so know that you know with office hours and you know whether they’re virtual or in-person you don’t need an invitation now show up come talk to us otherwise we’re you know lonely waiting for students to come talk to us so please know that that this thing called office hours it is an open invitation come interact with your faculty members so the next question is what’s my course schedule going to look like what are the classes I’ll be taking in the fall and so y’all take this question I mean so the first year I’ve had this conversation he signs this bar and so when you think about classes ups you think about them in these three major buckets you have your American University core classes these are going to be pretty rad curriculum these are courses that all students take and so within this area you’re gonna have your habit of mind forces these are gonna be your overarching courses that are really there to make sure you have a holistic experience you’re gonna have your writing requirements you’re gonna have a quantitative requirement you’re also gonna have a course product that’s problems and this is a really tiny opportunity for students to explore a unique problem in the world we have our faculty member whose members who specialize in different areas who take these courses and really create experiences for students but sometimes can be life-changing and so one of the examples of I title the semesters there’s a course on resilience in this students really kind of look at the idea of resilience and what that looks like and I think for me that’s just one separately is impactful because look at the times of going through and opportunity to really engage I mean that I mean we also last you may you Corps we have our integrated forces and those are the courses that kind of overlap with your major and minor programs and so unless that you Corps and so in the next bucket I want to think about major and minor classes and so these are all your major and minor requirements and make sure that you connect with your first year advisor to talk about in detail how

to map out how to get all the courses you need within your major and minor and then lastly as I think about this I think about the elective options and so elective classes are really important part of what she should be doing that your experience at the university is exploring numbers are a great place to explore different topics different areas to really get an experience to be holistically ready for the workforce and to take on next steps after University in some time we’re going to transition to more details about what your first year will look like and so I want to emphasize this is the sample schedule everyone’s first year will look different in that spot make sure that my students have a very unique first year and the course is off it the unique needs to the schedule but I want to briefly walk through what students typical freshers would look like course wise and so of course in your first semester you’re gonna have your a ebooks one class this is gonna be the class that you have with your first year advisor but we really kind of walk you through and help me transition at American University we connect you to resources we make sure that you’re building community we make sure they should really transitioning well and so that’ll be your ax1 class then you’re gonna have your communication and information literacy class this is gonna and so you’ll have that in a fall semester as well and then you have your major and minor but piece and of course as a hobby you needs two student majors and then as you can see with the last two options the quantitative literacy in the habit of mine in the complex problem seminar and electives these are interchangeable in the first and second semester and so again these would be highly unique to your experiences and how you have unique to the experience you’re looking to get an American University so these can be interchanged between the first and second semester transversing new to the second semester of course you’re gonna have your aux to class in this class is where you going to explore systems of oppression and really how the world works and how we kind of know what we know and come to understanding this is a really great class I instruct this in the spring as well and so I look for the kind of dawn that’s you’re gonna finish your writing requirement and then of course you’re gonna take your major amount of classes and again I just want to emphasize everybody’s furniture looks different connect with your first year advisor we’re here to walk you through this and help you but a really good schedule and so I’m gonna give it to the next question great thank you Joe you know and on this note of what your path and your schedule will look like we’re often asked can I have a double major can I have a minor and a major how do I fit all these things in you know one of my big pieces of advice is keep in mind you can do everything you want to do at AU you don’t have to do it all at once right over the course of your four years at AU typically you’ll take about 15 to 16 credits a semester right that’s usually about five to six classes a semester sometimes you’ll take four you have time over those four years for our study abroad experience or for an internship so keep in mind the idea of pacing on the question of double majors and minors keep in mind that most of our majors hover around 40 or 50 credits you need a hundred and twenty credits to graduate from a u so that gives you ample time with your major with your au core requirements which are roughly thirty credits to explore take those elective classes and if you choose to take on a minor or take on a second major there’s a lot of time to do that not surprisingly I’m seeing many questions in the chat window but what is the fall going to look like will we be in person will we be online I want to let you know two things au is working through all of these decisions with the idea of health and safety of our students faculty and community front and center and – we’re committed to making sure that all of our students are able to take the full realm of academic courses starting in August in September au expects to make an announcement about the details of the fall semester toward the end of June and we will also be having forthcoming webinars on all of the different aspects including residential life and and what file will look like so please know more information is coming on that but no in front and center health and safety and then the student experience so our the next question is what’s this transition going to be like and I’ll throw this to Jeff sure Thank You Jessica so this is another another hard question to necessarily answer and you see the graphic there and that’s what we’re going to talk about here but much like the path the path question you know every student’s transition is going to be different and you think about different transitions you may have already had in your life so did you change schools when you were younger did you move to a new house did you know he may be even just starting high school was a major transition for you all of these different transitions that we experienced you know and as you get older a new job a new partner children in your life covin 19 took a lot of transition and skills along with that so again they’re all going to be different and all of us are going to deal with

these transitions in a very different way I think what’s key to to realize and maybe take a minute and think about is that this roller coaster during a transition that roller coaster that ups and downs feeling is completely normal in a transition I know I can share in my move to DC after living for 19 years in the rural South was a huge transition for me and very in in many different ways and and I’m still going through that transition it is it isn’t a one and done soar the situation what I think is really important to think about as you plan for this transition is how will you handle the ups and downs in particular how will you navigate the dips in the roller coaster or maybe the bumps in the road because we will all have them most transitions are not a seamless perfect storybook transition again going back to some of my previous statements when you think about how you were able to be successful in high school you you navigated some rough roads at some point or you navigated some dips and your plans or deviations to your original goals what allowed you to do that who supported you who did turn to was it was it teachers in high school was that your family where they were they friends thinking again who will be there to support you and of course we have a lot of people at AU that will help you do that also we’ll talk about that later in the presentation but again kind of relying on what has worked for you in the past I think it’s very important also you know as you encounter these dips and the and the bumps what are you learning from each of these so oftentimes when I meet with a student who may be struggling which is a big chunk on my job I’ll close a conversation to say okay well what what did you learn in this experience so that next time it’s so much it’s less of a bump in the road or less of a dip on the roller coaster so I think it’s all about building that resiliency city you can be better at navigating these sort of situations as you move along and and I’ll close this part by saying you know I think change for a lot of people can be very nerve-racking but I think it’s also very exciting you probably can’t even imagine right now all the different opportunities you’re going to have you know at your doorstep over the next several years but there’s so many things that you’ll have the opportunity to engage in and I just really encourage you to take advantage of those while paying attention to the tips we’ve shared so thank you so much I now want to ride a rollercoaster looks fun so those students are encountering some of these changes and these opportunities or even challenges where should they go for help it’s almost like this question I miss upon to think about this question I think about you have a team behind you and so I’ll call this team at you I think you can think about your first-year advisors one of the first resources we’re really here to kind of be going in the front line we have questions or concerns you can always start with us even if we don’t have the direct resource we can connect you with someone who can and so you have this huge team behind you team a you no matter what your question or concern is there’s someone there’s dedicated supporting you through that and so whether it’s with academic support services maybe it’s with the Dean of Students maybe it’s our Counseling Center it can be a variety of things there’s just really huge robust team of staff and faculty members who are really dedicated to helping reach those goals and so don’t forget you have his team a you and Jeff is gonna talk a little more about the in detail about this but just know that you had this team behind you we’re here to support you we want to hear about your concerns we got someone here what’s going well but knowing there’s this huge team behind you to help you reach those goals when you might get in some trouble where you have any concerns you need oh inside canvas to the next question and we can’t rise into the next question so can we talk about some of the actual resources available and I’m seeing a couple pop up in the chat window so if we could talk about these as well questions about where do we go for help with payment plans and for international students whether there are particular resources available for international students sure and I’ll take this one from here so as you heard you heard Joe and you heard Jessica say earlier you know aren’t we we want you to succeed we do this work because we want to see our students succeed and go out in the world and do great things there are a lot of resources I’m going to touch on just a few because as you know there’s other sessions through orientation where you’ll get some details here but I’ll try to touch on some of them that were just brought up the key piece I do want to cover here before I get into specifics is that you’re gonna hear this a lot and we truly truly truly mean this if you are struggling please reach out for help you’re gonna hear of so many different people and places to do this

we really do mean it and we do want you to ask for help when you need it I will also add to that that you know if you are struggling a you is is a big place in some aspects it’s a small place in other aspects and often times you may have a faculty member or staff member that notices you’re struggling and it’s going to reach out to you please please take advantage of that opportunity because often times they are they are key at connecting you to the resource that you need so what I’m asking for is that when you when you do get that outreach please respond because our goal is to help you through those processes so you’re going to hear a lot from other aspects on campus but I know we had some questions about payment plans and financial aid and you see on the on your screen there the different network of support that exists at AU and those are certainly things that we have available through financial aid and or au central which is the central processing place that handles student bills financially and accounts payable I’m also in terms of international students we have a tremendous staff I Triple S which is international student and scholar services I’m sure you will if you are an international student that you will be hearing from the staff and advisers within that area because they will be reaching out and will be working with you directly but the other thing I want to mention is you see on the screen the the network of support these folks including us on this call we we are all connected in some way so we are we all work together with that common goal to make sure that you are supported that you do have resources that you need I do want to briefly mention so in terms of my role you see the Doudna students on the far right of your screen so I have a staff of five folks who our job is primarily to assist and advocate and support you during your time at AU now of course if you have a concern about academic advising your classes you’re gonna work directly with your first-year advisor such a very well may be Joe or one of his colleagues but I like to tell people if there’s just an issue you’re dealing with on campus that you just don’t know where to start my area is a great place to start so that is what the majority of my staff do on a daily basis is meet with students who need assistance in a variety of ways and we do that through appointments we do through phone email virtually however it is we are able to connect with you so I just encourage you sprawl that in the back of your mind that if you’re at a point you’re kind of stuck and you just don’t know what that next step might be to reach out to us we have a very easy ways to to reach us and our job is to connect you to the appropriate resource or help you through whatever that issues is that you are experiencing thank you Jeff so we’re heading into our last couple of minutes of the call and I think one of the key questions we get is if you could give you know one piece of advice to an incoming first-year student what would it be I mean I can stop here when I think about it by spent a first-year student I think Dean waters talked about this a lot and we talked about it really well does she belong here we chose you there’s so many students who had to be here but she had their credentials I’ve seen all your transcripts I’ve seen your grades you’re really smart you’re intelligent you’re here for a reason and so coming all that it’s an energy because you’re gonna do great I’m also kind of echo that there’s so many people here who are really here to support you and so questions are natural um don’t be embarrassed to ask questions there is no silly question asked all the questions that you have because folks are here to support you through those questions or concerns I mean I think lastly just really thinking about when you come your begin to build community whatever the platform is whatever it looks like begin to build your community I think just during this Culver times there’s just so many different ways to connect NAU connections gonna be really important ercell begin to build that community we’ve have office dedicated to helping students build community and so take advantage of those resources I can be real fast because I know we’re running a little on time I think the biggest piece of advice I can give you a short and sweet and it’s go to class even when times get rough you even when you hit the bumps in the road don’t lose focus either in terms of why you are here continue go to class reach out for help and we’ll do our best to support you and I just to echo some of the themes that you heard about self-care right when we’re thinking about you coming to AU we’re thinking about you as budding scholars we’re also thinking about you as humans and people right so make sure you’re doing all of those things to keep yourself healthy whether it’s the vegetables and the water and the sleeping but also finding your people right and having ways that you know to connect with others both from home and then in your new home because we are a community we are a family and you cannot be an exceptional scholar if you are not healthy so please do focus on the whole person

as you come to AU and then moving to the end of our presentation what do we love most about au I’m gonna jump in first I think I’ve got the longest tenure here I’m coming up on like 25 years and it far in a way is the students our students are just exceptional they’re their passion their Drive their empathy their willingness to challenge us at every turn when it’s comfortable and when it’s uncomfortable we just have incredibly brave students intellectually brave emotionally brave socially brave it’s just willing to challenge and willing to keep asking and pushing and it’s never boring because our students are just brave Jeff how about you again I’ll be as brief as I can for me I’m gonna add on top of the students it’s all of the people at AU it’s the faculty the staff and the students and I can say as I think the newest person here you know being only here a year and a half I was you know welcomed with open arms when I came to AU and I just really enjoy the community that exists students and me and the people that work here so I think everyone cares about each other and also across the board we we motivate each other to do the best we possibly can do students and the and the employees that work here and I’ll be brief is the whale I would echo kind of what Jess said is our students I’m our students literally changing the world I mean they impressed me every day y’all been oppressing me I may not be assuming scheduling classes are truly passionate and so I think for me that’s really what I love most about you thank you so moving into our last couple of minutes you know what should you be taking away from this session and i hope it’s these themes of you know you belong we chose you we’re so excited to help you make this your a new home we want you to explore we want you to be brave and we want you to know that we’re here for for the good the bad and the ugly we always end this session with the picture of these these bears that you see on your slide and the concept here is like you guys are the bears on top and we’re the ones on the bottom and we are helping you over any obstacle and there to support you and plus the Bears are just cute and we have left hand isn’t easy so you know please know that we are here we are your supports and we are just so thrilled to welcome you to the AU family so welcome to all of our native Eagles thank you so much for attending today